Our Second Nature

I love the OSN store in Great World! The staff are so patient and understanding. They are able to help you out with the redemption of points and recommendation of ways to purchase accordingly. Special mention to Humaira who has assisted me with my purchase in store! I have a great experience having her help to offset purchases with my points and understanding on the use of the Great World rewards. Thank you Humaira! I will definitely be back to purchase again!

bought this top from second nature. It wasn't cheap. Paid $60+ for this item. It is a size S, after a few washes the material stretched and keeps sliding off my shoulders. I expected quality products from this store. Sadly this was not the case. Brought it back to the store and the staff just told me there is nothing they can do.

Nice store, Like the clean look concept. Always happy to support local brands. Service was great especially YY who explained the membership very clearly to me.

So Sad to know that today will be Winnie’s last shift. We’re truly going to miss her not just seeing her in the store, but the welcoming energy she brings whenever we are in stores. Her suggestions are always real and thoughtful, and she has great taste in styling. Her service isn’t just “good” but it’s the kind that stays with you. Every interaction with her feels genuine, warm, and full of laughter. She has this way of making shopping feel like catching up with a friend. We’re not just losing a shopping girlfriend in stores, OSN and AK are losing a walking mannequin and the kind of staff customers come back for. I believe many customers, just like me and my friends will miss her presence so much. Winnie, thank you for all the joyful service you’ve given us. We will wish you all the best in your next chapter!

I’ve been to this shop a couple of times, but never bought anything. Finally made my first purchase on Tue when I ran into your store ambassador - Angelina. Thanks to her recommendations, I bought a few pieces that suits my style! It was a great shopping experience!

I would have given 5 stars, i visited this shop many times, and bought a few times from them. It was very good experience until tonight. I came to exchange the knit skirt I bought due to quality issue (very appreciated allowed to exchange). But one of the staff (a lady) seemed to be annoyed, She explained a lot but with unfriendly expression. When I said thanks a the end, she didn’t bother. I will never go back to this shop, the knit skirt ($69) was not of good quality.

Always love shopping here and had to bring my overseas guest here as well to shop. Winnie was extremely helpful and pleasant. Had great service and re commendations. She always wears the brand so well! Truly a great ambassador.

Was searching for breathable work-friendly clothes & found them here. Very satisfied with Gabriella’s (or Gabrielle) service! When I pointed out a spot on the new piece, she brought out another and patiently waited while I checked its condition. She carried a gentle smile throughout and tried her best to make sure I was happy with my purchase, which I appreciate a lot. Will definitely come back.