PN H
Google
....What a disappointment. I've worked in hospo and I understand mistakes happen and things don't always work out in customer service, so I'm a very understanding person, but my experience here had me trembling with anger. I should've looked at the LATEST reviews instead of overall reviews (change in management maybe?). I was told my order would take 20-25mins but it ended up waiting an HOUR. I repeatedly checked in to see how my order was going and the front of house service was young and anxious and had no experience how to handle customers appropriately. Instead of keeping me informed saying "Hey, I'm sorry, the fish is taking longer than expected. Can you come back in an hour?" They just chose to ignore me and hope I would continue to sit patiently for over double the amount of time. Ridiculous. After waiting for AGES, the food wasn't even fresh or hot or any good. Wasted my time and money.