Kim C.
Yelp
We absolutely loved it here. We stayed four days at Aulani The Disney Resort & Spa and four days here. My husband, myself and our kids all said they preferred the Outrigger Reef. So that alone is saying a lot. The Outrigger Reef is a very laidback kind of chill with elegance and sophistication. They give you a very comfortable wristband that unlocks your door, unlike Aulani who gives you a card to have to carry around.
They offer many complimentary activities, the kids and I made Leis that were absolutely gorgeous. Over 60 orchids on each one. Cherwyn was so much fun to work with. The Leis were better than any of the ones sold in the local stores. They felt very luxurious. They learned the hula, the ukulele, how to paddle board, and the culture of the Hawaiian people.
We stayed in a One Bedroom Suite, it gives you the benefit of an upgraded bathroom that is Jack and Jill style with access from both sides. You receive a canvas tote bag that I now can't live without, a cool water bottle with the Outrigger logo, TIP.....( there's a ice and water machine on the floor) unlike Aulani where you have an ice machine but no water on the floor. We started using it ASAP. The best feature of staying in a Suite is it includes the Voyager 47 club. Wow
This club overlooks the beach giving you spectacular views while enjoying a scrumptious complimentary daily breakfast from 6:30 to 9:30. It's a different breakfast everyday with a few opinions like freshly made eggs, omelettes waffles, pancakes, fresh fruit, cereal, oatmeal and of course all the coffee ,tea and juice you would like.
From 4:30 to 6:30 they serve a generous portion of snacks and a new complimentary drink of the evening. The snack's range from coconut shrimp, fish tacos, potstickers, pork buns, corn dogs and always cheese and crackers and a side of fresh fruit.
We had the perfect sunset every night. Pure perfection. While finishing our snacks ( light dinner) you could just walk out the side door and sit on the soft white sandy beach as the sun melts into the sea.
The food was hot and fresh.
The staff was friendly and genuinely sweet. Shyla and Karissa are two of the most special people you'll meet.They are now like my ohana (family) and I can't wait to see them again.
The bed was very large, the mattress was a dream. The best I've ever slept on. The pillows, like big fluffy clouds. I would love to sneak one into my luggage if I wasn't already so overpacked, Lol.
(Better the Aulani)
The lobby was welcoming with beautiful art and decor. They have a gift shop and an art gallery on site.
The valet here was really on point. They had quick service with a smile, These guys were hard working and true gentleman. John and his team lead us to some breathtaking spots only the locals frequent. These guys will amaze you with their knowledge of the land.
There was some constructing going on but I have to say they really do a good job to keep your eyes away from it and it was not too noisy. It did not in anyway take away from my experience but I know I received a really good price because of it. So I'd say it's a win.
The only thing I will say in favor of Aulani The Disney Resort and Spa, they did have a photograph to capture the evening sunsets. I would love to see one phased in at some point here to build on the ever lasting memories. It was hard to get a good selfie sunset picture with the whole family but we did have fun trying. My girls made the perfect heart captured and I have to say, it's pretty epic. Maybe next time we can get that family shot. Hint Hint