Alfonso G.
Google
We had a wonderful stay at the OUTRIGGER Surin Beach Resort and cannot recommend it highly enough. From the moment we arrived, the staff were incredibly kind, attentive, and welcoming, making us feel genuinely looked after throughout our stay.
The hotel complex itself is beautiful and feels brand new, with a modern yet elegant design. We stayed in a two-floor Grand Surin Suite and absolutely loved it. The suite had everything we could possibly need, with plenty of space, thoughtful amenities, and an extremely comfortable bed. The shower was spacious, with excellent water pressure, which made it a real pleasure to use.
One of the absolute highlights of this hotel is its location, right on Surin Beach, which is without doubt one of the most beautiful and peaceful beaches in Phuket, with the best sunsets. Being able to step straight out and enjoy such a stunning setting was truly special.
The staff deserve special praise. They were consistently warm, professional and genuinely caring. We had a minor issue with spa availability during our stay, but the front team went above and beyond by arranging a treatment for us at a nearby spa, including a private transfer. This was handled with great care and kindness and left a very positive impression. Even small interactions stood out: every time we left the hotel, the traffic guard greeted us with a big smile and a friendly chat.
The restaurant food was absolutely wonderful. We enjoyed it so much that we happily returned to eat there repeatedly. Breakfast, however, was the true jewel in the crown! Without question the best breakfast we had during our entire holiday. The selection was extremely varied, with a wide range of hot and cold dishes, pastries, fruits, breads, and more. Everything was beautifully presented, fresh and delicious.
Overall, the OUTRIGGER Surin Beach Resort is a true gem. We would absolutely recommend it and would not hesitate to return on future visits to the island. It has easily become one of our favourite hotels for a wonderful holiday destination.