dingh0ngk
Google
I had a really wonderful stay at this hotel!|From the moment I arrived, every staff member even the security guards and maintenance team, greeted me with a warm smile. This kind of culture is rare and made me feel truly welcomed and valued.||The hotel is also very convenient. Everything was easy to manage, whether through the hotel app or the bedside control panel.||Compliments to the front office manager, Guide. He was always professional, friendly, and ready to help. He never missed a chance to greet me, and during checkout he kindly helped carry my heavy luggage to the car.||One small suggestion: since the hotel is so close to the beach, it would be great to have a water faucet or washing area near the entrance. After coming back from the beach, I found the only place to clean my shoes was behind the pool bar near the toilets, which felt a bit narrow. A more spacious area for guests to rinse off sand would make the experience even better.||Overall, it was a fantastic experience, and I’m so glad I chose Outrigger Surin for my first trip to Phuket.|Highly recommended!