Kurt A.
Yelp
I generally like this spot but today they totally wasted my time. I called up looking for a specific plant. The person I spoke with on the phone, Irena (the owner), said they had 6 of the plants in question in stock. I only needed 1. So, I changed my plans for the day, got on a subway from Manhattan, and headed over. (Of note, I did tell Irena that I was coming in from Manhattan.) Tommy, the really nice sales person, and I couldn't find the plant in question anywhere. I asked him to call Irena since she said it was there. He got on the phone with her, she gave him some instructions of where to look, but it was still nowhere to be found. They didn't have it there. She was wrong. They didn't have the plant. It was a waste of my time and money. Not only that, but she didn't even apologize. (Tommy at one point said to her on the phone, "Yes, he's here now.") I used to work at a nursery, so I know that stock is ever-changing, but don't tell someone you have something on-site when you don't. It seems like a ploy just to get a customer into your store. I will think twice before shopping there again.