380orlandos
Google
Be careful when booking at this hotel.||We made our reservation through hotels.com. We arrived at the hotel and the receptionist informed us that she had no reservations on our behalf, I showed all the booking documentation and it was no use, she called the owner of the hostel, who also informed that she had no reservations. and that they didn't even work with the hotel website and didn't have what they did. We asked her to call the hotel.com website and resolve the misunderstanding, but the ill will was such that it was not done and they said we should solve it alone and it didn't help.||In short, with all this confusion, we missed our last afternoon of city sightseeing and were forced to pay the room rate again.||If I had read some reviews on the internet, I would not have made a reservation there, as I saw that this is not the first time this happens there, I do not know if there is bad faith or lack of knowledge in managing the reservations.