Oxford Hotel Bend

It’s a really nice and hip boutique hotel which all of the other reviews have covered. But I want to give a shout out to the staff, from the valets, the cleaning staff, check-in desk staff and management. They were beyond welcoming! Every time we came or went, they made us feel right at home, and no request was too small. I would come back just because of the staff - it really elevated the experience (for a holiday) from a 5-star resort to a diamond class level 7-star (self-proclaimed) Burj-Al Arab resort. Fantastic staff, I can’t say enough about them. They’re worth coming back again, and I will.

The Oxford Hotel has nice rooms and a great location, but unfortunately the customer service really overshadowed the experience. I accidentally left personal items in the room and am 100% certain they were left there. I contacted the hotel multiple times and they kept telling me they would follow up--but no one ever did. I never received a return call like they promised, a resolution, or any form of compensation, which was extremely disappointing for a hotel at this price point. On top of that, the staff I interacted with came across as rude and dismissive rather than helpful. A little accountability or basic courtesy would have gone a long way. For example I had to call down to the front desk 3 times in one morning just to get someone to bring toilet paper up to our room. For comparison, I had a much better overall experience at the Hampton Inn in Bend, where the service felt more professional and guest-focused. This is the hotel I usually stay at and it's always been a good experience, but this time I wanted an upscale experience since it was over New Years and I love an upscale hotel experience. I travel a lot and this was the worst experience I have had in a long time. The whole stay was very disappointing from the time we checked in, to our dining experience at their restaurant (they gave us a salad with croutons so hard they almost broke our tooth), clear up to the point we checked out. The rooms may be nice, but customer service matters more--and that's where this stay fell short.

We recently had the pleasure of staying at the Oxford Hotel, and we can’t recommend it highly enough! Right from the moment we arrived, the service was exceptional. The staff went above and beyond to ensure that our stay was comfortable and enjoyable. They were friendly, attentive, and always ready to assist with any questions we had.||||The hotel itself is centrally located, making it incredibly easy to explore the local attractions. We were just a short walk away from some amazing shops, restaurants, and cultural sites, which made our trip all the more convenient and enjoyable.||||The rooms were clean, well-appointed, and offered a cozy atmosphere that made us feel right at home. After a long day, it was wonderful to return to such a welcoming place.||||Overall, we had an outstanding experience at the Oxford Hotel, and we're already planning my next visit! If you’re looking for a hotel with fantastic service in a prime location, look no further. Highly recommend!

This was hands down one of the most incredible hotel experiences we’ve had in all our years of traveling. I almost skipped Bend during our Oregon road trip, and I’m so glad I didn’t make that mistake. Even before arrival, communication was excellent—we received updates on exactly when our room would be ready. I had requested an early check-in in my booking notes, not truly expecting it, but while driving from Eugene we got a message saying our room was ready at 1pm. When we arrived, we were warmly greeted by GM named Tess, who let us know they upgraded us to a king suite so we wouldn’t have to wait. I was genuinely shocked and so delighted by their kindness. She also offered us sparkling wine, which I happily accepted—what a way to start a vacation. The hotel is right downtown and walkable to everything. They offer a pillow menu, soap menu, and even provide a guitar or record player during your stay. My husband plays guitar daily, so this absolutely made his trip—she brought one out immediately, and he played it throughout our stay. The suite was spacious, cozy, and beautifully designed. A walk-in shower, separate tub, and a private toilet room (a huge win for me). The bed and pillows were incredibly comfortable. The small kitchen was such a bonus—filtered water, French press, dishwasher, microwave, fridge, dining table, and sofa. The rooms were impressively quiet; we never heard neighbors or hallway noise and slept so well. One of my favorite features was the free laundry—large washer and dryer with free-and-clear detergent and fabric softener sheets. Such a thoughtful touch, especially during a two-week road trip. I did laundry twice and was so grateful for it. They also had a steam and sauna room along with a gym. We didn’t get to use it during our short stay but saw other couples come from their and they looked so relaxed. We ate at Roam for both lunch and breakfast and everything was phenomenal. Lunch included a charcuterie board, wagyu beef sliders, fried green bean fries, and a salad. Breakfast was next-level—my husband’s horchata French toast was absolutely unreal. The lobby was beautifully decorated for the holidays, with coffee and flavored iced water available, and the valet service was fast and seamless every time. I honestly wish we had stayed here longer instead of Eugene—Bend is stunning. You can truly feel when a hotel genuinely cares about hospitality, and it shows through every single employee. We both loved this place so much and still talk about it. If you’re looking for a hotel in Bend, this is the one that will make your stay feel truly special.

Our favorite place to stay in Bend. The hotel is modern and beautiful. Rooms are decorated beautifully and have more amenities than most hotels. (In-room French pressed, delicious local coffee, lovely bath products, other local snacks and wine for purchase.) Close to great restaurants, entertainment and shopping. The hotel restaurant, Roam, is one of the best in Bend. This is the place to stay in downtown Bend.

Amazing boutique hotel close to the action but tucked away in a quiet spot. The gym has all the equipment needed to workout or relaxing spa amenities if you don’t. The room was stocked with local snacks! Best pillows ever.

We loved this hotel. Stayed in room 210 a corner unit with a balcony. The size is really nice, loved the area with pressed coffee, high end coffee choices and upgraded teas, fridge and microwave. The bathroom is beautiful with a separate water closet. Loved the tub and huge shower. There is a pillow choice, robes and slippers, sofa, sitting area. It’s very nice. The lobby is beautiful with a fireplace to enjoy. Service is impeccable. You can walk to any restaurant or shop downtown Bend. It’s just the right size, not too big, cozy.

I had a wonderful stay and couldn’t be happier with my experience! The service was truly outstanding from start to finish. Every staff member was friendly, welcoming, and attentive, making me feel comfortable and well taken care of throughout my stay. I will definitely be coming back!

Fantastic stay, from start to finish, top to bottom. Thank you, Oxford Bend! Exceptional service by all: valet, bells, front desk, housekeeping, operator. So helpful, always friendly and with a smile. Our king room on the top floor was very well appointed and squeaky clean. Huge TV, big soaking tub plus separate shower and WC (having the toilet in its own room is so nice). Loved the soap menu(!) as well as the stainless steel French press and not one or two but three different roast options for morning coffee. Enjoyed the sauna and hot tub in the fitness center. They also have a steam room and various exercise machines and weights in the space with an expansive view of downtown Bend. I would love to return to this fine hotel whenever I find myself back in Bend. It was a most wonderful home away from home for a few days.

Love this hotel. The rooms are huge. Ours had its own living room. Really nice soap and shampoos in the bathroom that smell amazing. They have order ahead room service from the restaraunt downstairs. I haven't eaten there but have heard good things. There's a hot tub and gym. Perfect location-close walk to all the shops downtown and restaurants. A really good coffee shop right across the street too. Valet parking. Would recommend staying here. No complaints.

Best Hotel we've been to in bend area !! Great location , easy walk to dinner , shopping , coffee!! Even better on first Friday for the downtown art events !!

The concierge really went above and beyond!! Thank you to the two ladies who helped me today :)

This place is like a Residence Inn with annoying employees. They asked too many questions, wouldn't leave guests alone. Good hospitality people would know when guests want to be left alone. They seemed to be bored out of their minds and wanted to chat. Super nosy. No, I don't want to tell you where I'm from. No, I don't want to tell you where I'm going. They even ask for the names of everyone in our party. Not sure if the person at the front desk was being nosy or really needed to know - I've never been asked before at other hotels that I've stayed at. Also our room had the actual air conditioning unit (the hvac ) inside our room. Lol. So we were woken up throughout the night. They also tried pushing valet on us. There were four of us and we just wanted to park our own car. Didn't want to pay $25 per night to park our vehicle. They hesitantly gave us info to park our own vehicle (same building as hotel) and it was $10 per night. Lmao. The only positive was that the design was modern and new.

Great hotel and staff. Loved the location and cleanliness. The staff worked hard to make sure our staff was comfortable and pleasant.

This is my last and 3rd night here at the Oxford hotel. This is THE place to stay in Bend. The hospitality exceeded my expectations as every time I am in and out of the lobby, I have a staff member asking me if I need help, if I need any silverware for my take out, etc. The room is clean, large, with a comfortable bed and pillows. I love the shower/tub combo. The fresh press is a nice touch and I wake up every morning to a cup of hot tea using the kettle they provide. It can not be easier if you need anything, you are a text message away. I needed Kleenex Sunday morning and I received that in about 10 mins with the Sunday paper. Very nice touch. I also saw some snacks by the elevator which is complimentary to start your day. The location can not be beat as you are literally a 2 min walk from downtown. I was able to walk out and get gelato a few doors down and Thai food just 2 blocks down. There are many retail shops just down the block including restaurants, bookstores, candy store, clothing stores, coffee shops, etc. I also ordered room service from the in house restaurant 10 below downstairs a hour ago and they were quick to respond and deliver. Very friendly service. COVID update: No valet parking. It's all self park which is fine with me. No housekeeping unless you request it which is also fine. Masks required and all staff are wearing masks.

Went to a social event outside for drinks and apps and enjoyed it very much. Service was good and enjoyed the outside table.

I decided to book the Oxford for a birthday staycation with my partner. We live in Central Oregon, and I wanted something were we could enjoy ourselves and Uber around. The Oxford did not disappoint. After Valet and check-in we started off the celebrations at Roam for a beverage to start the evening, cocktails did not disappoint. The King Suite was on point; the bed was super comfy, the kitchenette was what we needed to heat up our leftovers from Hawkeye and Huckleberry (recommend the Tomahawk steak!) after a night out on the town. Room service breakfast topped our stay off and was more than enough to get us what we needed to start our day. The room was decorated with an understated elegance that makes one feel comfortable.

Huge, clean and beautiful room. Good service. Excellent fitness center with sauna, steam room and jacuzzi. Sad we didn't have time to use it. Coffee and tea in the room. They also offer complimentary washer and dryer for guests and bikes. Very grateful to find beautiful box with gluten free cupcakes for our birthday in the room. Highly recommend!

I really enjoyed spending time living in the Oxford Hotel for a while! I think it is worth everything I had to give up in order to stay there! It is truly a "home away from home"!

Hands down the best hotel in Bend. Wonderful location, friendly service (it's family owned and independently run) and thoughtful amenities. The soap (both bar and body wash) as well as shampoo and condition are local and there's a cute body shop in downtown that also sells it (you can purchase direct from the hotel too). Dani is the brand. The scents are amazing. They offer the unscented bar soap (goat milk) but also have a decent bar soap menu of orange blossom, oatmeal and honey, lavender, etc. You can get a second bar soap (fragrance) complimentary. They also have a standout pillow menu as I'm a side sleeper so need a firm and conforming (think tempurpedic memory foam) pillows. The gym is nice and they have the latest equipment. Tried my hand at a helix which is similar to an elliptical but moves laterally to work inner/outer thighs. It's tough, but awesome. The steam, sauna and hot tub are located within the gym and are relaxing. Towels, racks to hang bathrobe/towels are all there. It's pretty quiet so settle in to relax. the rooms are generous in size with a lounge area and multiple tvs. the showers/bathroom areas are also spacious. Only thing I wished for is for the onsite restaurant to be opened, but not a big deal. Will absolutely come back and stay here again!

This is an excellent property and staff. Before arriving we stayed in a Holiday Inn in Klamath Falls that had prominent signs on each door indicating a mask is required to enter. Everyone I saw in the hotel had a mask on. In the Oxford I have seen several guests in one day not wearing masks. The state-mandated notices were placed flat on tables. Easy to miss and hard to believe this hotel is taking Covid seriously. When I raised the issue with the front desk I was told they can't ask people to wear a mask because there is an ADA loophole in the law preventing staff from asking people about their medical conditions. That is conflating two different issues - notification and enforcement. My initial Yelp review dinged the hotel for being behind its peer restaurants and shops in Bend. Management responded and now the hotel has prominent signs on doors about masks and the virus. I feel safer and will definitely stay here again. My room here was fabulous.

Beautiful room! Very comfortable bed and the staff were very friendly. Thoroughly enjoyed my stay and we will be back!

Coming from a person who is a patron of the Four Seasons Resorts this says a lot! This hotel is fantastic!!! Yes their turndown is pretty silly but their friendly service far surpasses any short comings. This hotel is a 4 diamond which is pretty much the fanciest you are going to get in Bend, Oregon! Our first impression of this hotel started at the airport when their house car a Tesla Model X picked us up (my daughter got a real kick out of the phantom wing doors). Our driver, Grant was such a gentleman. He gave me great tips on skiing Mt.Bachelor and nearby restaurants he loved. Checking in was great...we were welcomed with chocolate chip cookies. Our room was BIG...it had a full kitchen which I did not expect. OMG the french press coffee with clear and easy directions was such a treat to have every morning. You won't find any water bottles here as their tap water is really good and drinkable. We made tea every night with the tea and hot kettle they provided. They even had a tray of breakfast items and snacks for free by the elevator every day! WOW! We enjoyed the oatmeal every morning and packed an orange and kind bar for later. If you are here for skiing like we were it's very easy to get to the mountain. The hotel will drop you off at the bus stop (5 min away) that goes directly to Mt.Bachelor. It's about a 30 min ride and $5 each way. Bring cash they do not accept cc. On our way back we simply called the hotel and told them we were on the bus back and sure enough when we pulled up to the stop the Tesla was waiting for us wings up and all. Our driver was Steve and he was a gem! I could go on and on on the true genuine hospitality we received here. We loved it so much we are coming back again next ski season! Thank you Oxford hotel!

Not without it's flaws ~ Personally we've seen a shift in their level of service and culture. Lots of "well our policy is" which don't equate to: - high service levels - well trained staff We bring 5-15 guests into town per month for 1-3 night stays. My experience with the hotel last night and tonight was remarkably frustrating - and if I hear "well our policy is...blah blah blah" I'll truly lose it! My guest last night was traveling from Oregon State in Corvallis. Two accidents, traveling in the rain at night for (what turned into ) the 6+ hour ride had him arriving with his wife near midnight. The reservation for my (hiring) candidate was paid on my Amex. I had planned to meet my candidate but his late arrival got in the way. I advised the hotel - then they shared if my cc was not presented upon arrival - this would be a problem. So I photo'd front and back of my license and the front and back of my credit card. And that was still a problem... Anyway to save you the details I'll clip the story there ... the forms and policies continued the next morning when I arrived to greet my guest. I requested late check-out for my guest and his wife. I was advised the hotel staff needed the extra time to catch up on cleaning all the rooms. But... for an extra $100 he could check out "two whole hours later" ... that was their "policy." Then a used car front desk manager emerged, he and his front desk staffed "conferenced" and he said "how 'bout we compromise and allow one extra hour? "Oh and can you fill out this credit card authorization form for yesterday's stay for your guest?" Hard to believe and I'll just share, it's not Nirvana at The Oxford. It's a land of nickel and dime charges, front desk / concierge staff who've been handcuffed with "policies and procedures" and lost the ability to exercise judgement and compassion. Personally I have 40+ nights at this hotel...what made this hotel wonderful is missing today. Except for the valet group - they've kept their warm, kind, hard working and efficient culture intact. There's other less expensive and superb locations in Bend. We won't stay, or invite guest to stay at The Oxford again.

The Oxford is a stunning hotel. It definitely has more of a boutique feel. The rooms were massive - including a large bedroom, separate sitting room, private balcony, small kitchenette and bathroom including a large soaking tub, standing shower and lots of counter top space. I loved the local soaps and lotions provided. The kitchenette included french press coffee as well as a variety of teas. I was able to take advantage of the car service (a Tesla) to and from the airport as well - both drivers were friendly and knowledgeable about the are. I was only here for one night and definitely wanted more!

This hotel is very comfortable and the staff is outstanding. I stay often and recommend it to any traveling guest.

The Oxford is the epitome of how a five star boutique hotel should look and function. The interiors have a modern flare with contrasting warm and cool colors. Staff are all solicitous, friendly, and the room amenities are most accommodating. Rooms are quite spacious, elegant and comfortable, equipped with a large bath and the right quality toiletries. The French press coffee is a special for the proper caffeine kick it delivers. Most every hotel out there provides a brew which usually produces weak coffee. So, the bf and I really liked this. The Mighty Leaf tea was also appreciated- good quality tea with exotic flavors. The TV offers plenty of channels. The bed is hard to get out of in the morning for its extreme comfort. If you're looking for an upscale place to stay in Bend, look no further. The Oxford's got it covered!

So happy we chose this place to stay for our spring trip in Bend. Great location. The mountain suite was very clean and accommodating. I loved the corner rooms they gave us. Have two bathrooms is very convenient to get ready. The steam shower was perfect when coming off the mountain from skiing. I like having separate rooms for lounging and sleeping. Plenty of space to move around. Much better than Airbnb! Location was perfect to walk around Downtown but also an easy walk to the bus stop for the mountains. A hotel can make or break a trip experience and this place made it enjoyable! The gym was also convenient, roomy and clean. We stayed on the same floor as the gym.

Got into the bed and there was SEMEN on the blanket. Got all over my hand. Absolutely disgusting. On top of that their service is trash. Had to haggle for a late checkout at 1245. Most hotels will give you till 1. Definitely not staying here again

We thoroughly enjoyed every single thing about this hotel. Great location, wonderful staff, and beautiful accommodations. From the first step in the door until our departure we were delighted. The folks at the Oxford have perfected the nice touches. We had our chocolate lab with us and they even spoiled her! We will return and stay longer next time!

We stayed here Halloween weekend for 3 days. The service here is great. The front desk was very helpful. Helped with reservations for restaurant, made recommendations for different things for us, handed out candy to our kids. The valet even though there is no valet was very kind and attentive as well. Housekeeping was on point. Room was clean And they did turn down service for the sofa bed in our room. We stayed in a suite that had view and balcony. The room was nice. The view was beautiful. It was nice to be able to sit out and enjoy a cup of coffee listening to the hustle and bustle which is not loud at all. Can't beat the location. You can literally walk almost anywhere within 5 minutes. There's gelato and Thump coffee footsteps away. You can walk to any downtown restaurant or brewery. And drake park and mirror pond are also just down the way. Don't think we could've had same experience staying at another hotel in different part of Bend. I was able to send my teenage kids walking around downtown too, candy shops, bookstores, etc. Also felt very safe for Covid. Employees wearing masks properly.

My husband and I stayed here for a New Year's Eve (and anniversary) "stay-cation". LOVED IT!! Beautiful room (Mountain Suite); 780 SF with a great view of the Cascades and downtown Bend. Comfy bed, a stove and full sized 'fridge....heated floors in the bathroom and the most amazing steam shower. Total luxury! The vibe feels like Portland or some other much larger city, not little Bend. Service was super friendly from the front desk personnel to the bell staff to the valet. The restaurant, ROAM, needs some polishing....just moved from being "10 Below" a few weeks ago. Would not recommend, although we will give them another chance in a few months. Very convenient location; enjoyed wandering through some of the cute boutique shops in downtown. Great place!!

A five star rating is difficult to achieve before even walking in the door... but the customer service at this Hotel has earned just that! Thank you Catilsi!

Terrible service beginning to end. I used to happily spend the extra to stay here vs. other Bend hotels. Entitled, inexperienced staff made every extra dollar hurt as they were rude and lacking any desire to help or serve. Save your money and stay elsewhere. A wolf in sheep's clothing. No housekeeping, no nothing but rude girls when you call for your car or a different pillow. Beware

I have never had such an amazing experience as I did at The Oxford Hotel. I was driving from Idaho to Washington this past weekend and got stuck in Oregon due to the mountain passes being closed because of the snowstorm that hit the PNW. I made a last-minute booking at The Oxford Hotel and was blown away by the service and accommodations. I was immediately greeted by the friendly staff, who was also shoveling snow in the front to make easy access to guests. At check-in, they gave me a puppy package with a ton of goodies for my dog that I was traveling with. I had some amazing room service that was quickly delivered to my room! The rooms were spotless and had the best complimentary toiletries. The next morning, they gave me some supplies for my dog's morning business and pointed me in a good direction to take her on a walk. Also in the morning, the concierge took time to sit down with me and discuss different route options to get to my final destination without getting stuck in the snow again. I had the best experience staying at this hotel. It was just what I needed after a stressful day of driving! 10/10 recommend!! I can't wait to go back!

This hotel is outstanding! My family and I came to Bend for our Christmas Holiday. When we pulled up the valet attendant was very friendly and helpful. They took our luggage right away. And met us at the room. Entering the room we were so pleased with how cozy and beautiful it was. We were greeted with a beautiful bouquet of flowers with a hand written note welcoming us. The valet was sure to let us know of the turndown service and the pillow menu! That's right a pillow menu. We ordered our turndown and pillows. And went off to dinner. We arrived back to our room with the pullout all set for our son and chocolate on the pillow with a card that had the following days forecast on it. We stayed a total of three days and things just continued to impress us. We didn't bring any of our pups with us, but plenty of other people did. And those folks just raved at how wonderful the staff is with the pets. We did attend the Christmas dinner in the hotels restaurant. It was a prefix menu, the prime rib was outstanding. However, the rest did leave a lot to be desired. I do think that on any other day the restaurant is probably outstanding. It was just an off night for them. All in all The Oxford will be the only place we stay at from now on when visiting this wonderful city.

This hotel is hosting our corporate meeting. They have done a great job. I forgot contact lens solution and someone at the front desk suggested they had some, but called back to say they were mistaken. 5 minutes later I got a knock on the door with a very nice delivery of artificial tears, the closest they could do. I'm impressed at the effort. Thanks so much.

We had such a fabulous stay here! The staff was very friendly, from the gal who checked us in, to the concierge, to the bellhop. Everyone was kind and cheerful. The room was well appointed and very comfortable. The beds were just the right firmness, and there were lots of choices of pillows! There were lots of little things that made our stay so lovely... the robes, the yummy smelling soaps, the French press coffee, the breakfast cart in the hallway, the newspaper, and the fresh cookies in the evening. However, what was truly the icing on the cake, was the care they took to welcome our dog! She was greeted with a sign with her name on it, she had her own bed, food & water bowls, and treats! It was so special! We felt like the hotel was happy to have her, and that meant a lot! Thank you so much... we will be back!

This Hotel Gem is top notch! You will not be disappointed and the entire staff go above and beyond to make your experience unforgettable! My Husband travels to Bend for work every 3 months and he always makes it a point to stay at the Oxford Hotel in Bend if available. This beautiful boutique hotel has 59 rooms so make it a point to make a reservation early enough so there is availability. The Management staff is very understanding and go out of their way to accommodate any concerns you may have. The restaurant in the hotel "10 Below" cannot get any better, the food is very good and they have a great daily happy hour! Thank you Oxford Hotel for making our stay enjoyable and we will be returning in the next few months. Great Location!

But....you're never going to want to hold a conference anywhere else! I've been spoiled and ruined! From the moment I met with my contacts at the Oxford in summer 2018 to the moment I left the property Stephanie and Paul worked to be the best conference whispers.....calming any nerves this planner could work up ;-)......above and beyond is an understatement....Property is gorgeous with all the little perks you always hope for. Conference planning and execution flawless....EASY! Food was not only gorgeous but so so fresh and delish! Service was again above and beyond! The conference space was spotless AV was perfect for our needs. Prices were very comparable! Sleeping rooms...amazing I'll be back for sure just to hangout in my room. Upon departure I put in an impossible order (time wise) and they did it...even packed it beautifully for me to take to go! (But don't do that to them...don't be me...plan for that breakfast it's worth sitting down to enjoy) thank you to EVERY employee at the Oxford you were so friendly and helpful....exceptional :-)

Great hotel but if you have an EV and want to park in the parking garage this hotel has the belief that they are Zeus and own all the EV chargers. All the ev spots in the parking garage say valet only.

My wife and I had the pleasure of staying at the Oxford Hotel just last week. I had read reviews of the hotel and indeed it lived up to it's reputation as the best place to stay in Bend. For that matter, it would be a top hotel in any city anywhere in the world - believe me, I know. I wasn't sure about parking so I drove directly into the parking structure behind the hotel. As it turned out, I didn't have to pay for parking because there are no parking limits in the garage after 6pm on Fridays and throughout the weekend. Of course the hotel also has valet service but we didn't take advantage. When entering the hotel with our luggage we were greeted by the friendly bellman. He instructed us to the sit down reception desk where we were warmly greeted by the front desk staff member. After a brief check in process, headed up to our room. Oh, while at the desk, don't forget to take a cookie as they are fresh and baked daily at the hotel. We booked the "Boutique King" room and were very impressed with it's size and modern styling. The bed was very comfortable and we even had a nice sizable couch and chair. If you aren't happy with the pillow selection, they have a pillow menu so you can get one that fits your comfort specification. I must have told the hotel that it was my wife's birthday because they also had a bottle of sparkling wine on ice for us along with a couple of chocolate dipped strawberries - nice touch! As we had been hiking earlier in the day, first thing we did was hit the showers. The bathroom was 'mostly' impressive with a separate tub and glass shower stall. For some reason, the toilet is located in its own very small nook and is separated from the main bathroom through a closed door. I honestly don't see the point in the door because if you suffer from claustrophobia at all, you'll likely be hauled off to the nearest psych ward. I was also a little disappointed in the sink faucet - too little pressure and curiously slow to react after turning the knobs. Of course our bathroom layout might have been unique to our room - your milage may very. In terms of the location of the hotel, it's right in the middle of downtown Bend. Everything you need is a short walk. Need some great coffee - two fantastic places across the street. Restaurants - all around you. Beer - just down the street. It couldn't be better located and as such, we walked everywhere. This is particularly helpful when sampling all the fine craft beers that Bend is known for. All in all, our stay at The Oxford was top notch. I'd recommend it to the discerning traveler wholeheartedly.

We had a wonderful stay at The Oxford. We are looking to relocate to the area, so we were in town to explore and get a feel for the town. The downtown location was great. The employees and the lobby area were very welcoming. The parking garage is close by. I loved the local soap, the nice toiletries, the plush robes, tasty teas, and French press for coffee! What a treat! Everything was pristine and clean, from common areas to the room itself. While I didn't get a chance to use the fitness facility, it looked very well appointed. The room service menu looked delicious. In the morning they have almond milk, protein bars, oatmeal cups, and fruit for a quick breakfast on the go. Details such as these are what make for a fantastic and memorable experience. Thank you!

Worst experience ever. Sheets were dirty. There was hair in the shower. Don't waste your money on staying here. There are plenty of other places to stay in town with the same price point that provides substantially better service and a better service all around. Don't throw away your money.

I am not sure I can say enough about the customer service at The Oxford, it was simply amazing and one of the best places I have ever stayed. They are attentive without being constantly present, anticipate needs, and do everything they can to make the stay a wonderful experience. Outside of that, the accommodations are extremely comfortable, and most of all, quiet. Also, there is a bar/restaurant downstairs that also provides room service. It is within walking distance of any and everything you would want to do downtown. The only "cons" if I can call it that are the fact that we didn't have a balcony or view, the shower is great but on the small side given the size of the bathroom, and honestly, that is ALL that I can think of as cons. Everyone is very helpful and friendly and we really had a great stay.

Rooms have gone downhill since last year and are old and worn out. The robes were very, very worn out and embarrassing to wear. It's apparent that the rooms are not kept up to the standards that their website boasts about and for $450+ per night it's not worth it. No bottled water, and the 3 USB plug in centers in the room do not work. Not happy with this visit at all and it has nothing to do with Covid.

Loved our stay here. The entire staff from maids to valet is top notch. Friendly, professional and talented. Showed us what real hospitality is. Highly recommend.

Stopped here for one night, on a long road trip, and the Oxford was definitely one of our favorite hotels on the trip. Room had an attractive modern look with interesting mix of materials (wood, metal). I also liked that there was a sink in the room (we had brought some food with us to eat in the room and needed to clean dishes). The room was also well stocked with tea and coffee, and had a very nice shower. The staff was friendly and very attentive. We also enjoyed the restaurant in the hotel.

Adorable, posh hotel in a charming Central Oregon town. The hotel was upscale without being stuff or snooty. The check in staff was very warm and the valets are super laid back but attentive. My love and I came here for a day-cation. We are from Seattle. Nice 6 hour drive. The lobby is cute, fireplace, adorable details. The decor extends to the rooms as well. We stayed in the most expensive suite, The Terrace Suite. We took full advantage of the bathtub and the super comfortable bed! I slept like an angel and would have never gotten out of bed if it weren't for having to check out at noon. We didn't have near enough time to experience Bend, Oregon in one day. We will be back Oxford Hotel! Please tell your staff they were very pleasant and your decorator they did the best job decorating your hotel.

I can't say enough about this four diamond hotel. My girlfriend and I stayed here for a night in June and didn't want to leave! We actually considered postponing our flight to stay longer. We got a good deal on a 1 bedroom suite from livingsocial.com. Our package included the suite, a private tour of Oregon Spirit Distillers, at bottle of their Vodka waiting in our room, $25 of room service, and $100 worth of services at Anjou Spa & Salon. What a deal. From the moment we drove up to the valet line and were met with such relaxed friendliness, we knew our experience would be great. The woman at the check-in table (not counter) sat us down and checked us in, asking about where we're from and giving us recommendations for our stay. There was a festival going on outside and she cracked me up talking about how she "wouldn't know because it's not like I participated in any of the drinking activities late last night but the mandarin infused vodka at the last stand over there is great!" The elevators and rooms are all equipped with RFID scanners that scan your keycard, so you don't even need to take it out of your wallet--just hold it up to the scanner! The suite was amazing. There was a full kitchen and living room area with a couch and LCD TV set to a video of an aquarium right when we walked in. The bedroom was nearby and had its own LCD TV set to a fireplace. The bathroom had two sinks and vanities, a jacuzzi, and a shower with multiple shower heads and a wet sauna option. Beyond those main amenities, there were things like a reading area by the window, a full body mirror, a dishwasher, microwave with a heat sensor, the list goes on. The hotel also lets you borrow bikes for free if you want to take a ride around the town. Daily weather forecasts are also delivered to your door along with hand-made chocolate. The Oxford had everything we wanted. But still, what sticks with me the most after the trip is how welcome the staff made us feel. I would love to come back here and stay for a full week. The whole town just gives me such a great vibe.

My beastie and I are on a 10 day roadtrip and ended up in Bend, Oregon, at the Summer Festival. We decided to stay the night. Lodgings were full but we found the Oxford which is downtown and right in the middle of the festival. It was pricey but we figured, go big or go home. Best decision ever! The room (a double queen) was amazing; huge, well appointed bathroom, spacious sleeping area with a living room at the far end of the room. Fresh ground coffee in the room with a French press!!! Staff was friendly and helpful and left a note and bottle of wine in our room for not having our room ready when we arrived...did I tell you that we made the reservation sitting in our car around the corner 5 minutes before we rolled up to Valet? We ordered room service at breakfast so we could get on the road and it was super good. The portions were huge. We should have shared! Yes, I would recommend to anyone looking for a little luxury.

I have stayed here multiple times. The hotel is gorgeous and location is great - right in the middle of downtown Bend. The staff are great - housekeeping is professional, the concierge is friendly and knowledgeable, the shuttle drivers are nice. Everyone will do their best to help you out in any way possible. The beds are super comfy, the floors in the bathroom are heated, and the french press coffee in the room is awesome. The standard rooms are more like suites - with a sitting area and 2nd TV. They also have a full kitchenette in each room - empty mini-fridge, microwave, and sink. Little touches like the weather forecast and full bar of chocolate at turndown are appreciated. The food from the restaurant/ room service is also very good. I haven't made it to the gym or the hottub yet, so I can't comment on that.

Really, really nice find in Bend! Rooms are gigantic! Service is friendly! Beds are pretty comfy. And the exercise room is tiny ... and has a steam room and sauna right in it ... which to me is a little odd. The steam and sauna should be in wet areas. The hotel's location is fantastic, too. You're right in the heart of Bend and have access to the breweries, great restaurants, and the parks.

A cold snowy Thursday night in early November we pitch up. Quickly checked in, informed of the parking routine to avoid paying which was appreciated. Up to the room which was QUIET (always pleasing when you ask for it upon making a reservation) great bathroom with eco credentials blasting out...all the right bits in the bedroom (well maybe one chair too many) great wi-fi and 2 TV's one with a fireplace and one with goldfish soothing the room. Good bed linens and all top notch spanking clean. SIMPLE....result = Happy clients! Used the steam room and indoor hot tub, right size and again spotlessly clean. Had dinner in 10 Below after checking out other local haunts (do visit Townshends 835 NW Bond Street for a FANTASTIC CUPPA TEA....no coffee TO BE HAD!!!) We were very impressed! In 10 Below we had a great server who knew her wines, tasty food and good ambiance. 10 out 10! Bend is a great little town just the right size and the Oxford hotel must be a major investment and boy have they got it right!

It just does not get much better. This hotel, its staff, and the overall vibe is all perfect for any big city. Hard to believe it is here in Bend, Oregon. While I do not travel with my pet i see many here who do but the suite we stayed in would never hint any pet was here. The food and staff at 10 Below are also excellent and the bartender is the best I have seen, Britney... you are awesome.

World class superb hotel. A very efficient and friendly staff eager to please. Never slept on a more comfy bed with dreamy pillows. The on site restaurant, 10 Below, had a sumptuous breakfast (custom omelet ) in a very relaxing setting. Wish I had tried dinner there. Wouldn't consider any other hotel in central Oregon.

I have stayed at this hotel 4 times (for about a week each time) and they never cease to pleasantly surprise. My favorite things about the Oxford: -The staff is also very helpful and extremely pleasant -They have local, fresh ground coffee, and accompanying, French press in the room. -Local, handmade chocolates show up on the pillow every day. -The soy beds (not a typo) are amazing, and provide the support I need with a back injury. One of my favorite hotels in the US!