OYO 89368 Cintra House

Loved the location of this guesthouse in Penang, close to eating places and attractions. Staff are polite and accommodating as well. It is a charming heritage guesthouse stretching across block of houses. Breakfast is provided - a hearty toast and eggs with condiments and fresh fruits. Food and drink wise, you can access hot drinks and water anytime in their dining area. There were banana bread slices to snack on as well throughout the day.|You’ll need to remove your shoes to climb the stairs to your room if it’s on the first level. ||However it is a guesthouse and not quite what you’d expect of a hotel, so be aware when you decide to stay here. Our room was tidy and clean. It can get noisy with nearby traffic as the guesthouse is in a busy town area. So be aware, the rooms are not soundproof. No amenities are provided. You are advised not to throw toilet paper in the toilet, must be due to old plumbing systems, a bin is provided for this purpose. This was something to get used to! So be aware while the place has its charm, there are maintenance issues, it’s not a fancy hotel.

Great location. I love the feel of the house. The staff is friendly, helpful and welcoming. Decorations are nice and tasteful. I like the breakfast. Love that there’s a water refilling station, as well as the 24/7 coffee/tea. The courtyard is simple, but pretty. The room I got was in the ground floor, so the window opens to the street. The placement of the bed is awkward. Bathroom is crammed. The room feels a bit stuffy.

Good breakfast with loads of choices, but the Malaysian breakfast was available only in fish curry. That was a disappointment. I was hoping the Malaysian curry option was available in vegetarian, which it wasn't. However, the American breakfast and the pancake breakfast options were available in vegetarian, which was nice. The room was good, with a reasonably comfortable bed and decent enough amount of space, but the window in the room was facing inside the hotel, and not outside towards the street. Good shower and bathroom.||||This heritage hotel has really pretty and warm interiors, all gorgeous woodwork. Nice dining/breakfast area where you can interact with other guests, but it looked messy in the evening as some of the staff were eating there and it had not been cleaned. Staff was helpful, but I think they weren't used to seeing many solo women travelers, as they were curious about why I was alone. That was weird. Wi Fi connectivity was a bit poor at times, and kept getting disconnected. Overall, a nice experience.

This is a vintage house well over 100 years old, the building itself is charming with lots of characteristics, rooms have simple and yet nice old deco, there's a beautiful patio inside the house that brings a great atmosphere, for people wish to stay in an old Penang style heritage house in George town, this is a very good option to consider because it is very conveniently located and close to many attractions and local food stalls/bars/restaurants. However there are a number things to consider, first if you are a light sleeper you can pretty much forget about this place, the old wooden windows in each room offers absolutely zero soundproof, from inside the room you can clearly hear people talking and making all sorts of noises in the patio, and since this is a guest house not a typical hotel I found many guests here do not seem to care about the privacy of other guests, many talk very loudly in public area and let their kids running around and squealing inside the building, I've had a hard time sleep in this hotel since the day checked in. I also found tiny insects (look like very small ants) crawling everywhere in the room, but do keep in mind that this is a very old house constructed with wood, therefore to be fair you can't expect the same level of cleanness and comfort as in some fancy hotels. Air-con works well, internet is ok too, bathroom is small, but what really bothers me is shower area being too close to toilet and there's no curtain between them. Hotel staffs are very friendly, do let them know if you want your room to be cleaned.

Decent room size and very gopd location. For the price i paid, it is value for money. But the bathroom ceiling was dripping water when it rains, i get wet when using the toilet bowl. Informed staff, came to take pics, mop the floor and left, no action is taken. The house is situation right next to a pub, the music went on past 12mn. If you need to sleep in a quiet environment, may not be suitable.

This is a small but beautiful hotel with clean rooms and nice amenities for a good price. On top of that, the staff was extremely helpful and even let us change our booking at the very last minute for no extra cost when we missed our train. The only downside was that you could hear the bar downstairs, which was a nuisance on one occasion. Still highly recommended.

We opted for the VIP suite - since it was priced not too differently from the Nam Keng hotel which we stayed in previously.||Unfortunately, suite was a bit of a misnomer. Yes it's a heritage building - but the room felt more like a manifestation of the owner's intention to ride on the 'heritage' wave - many parts of the room felt like it was not properly restored (the plaster ceilings with water stains, the wooden bathroom divider that seems really worn, the wall finishes etc)||I'd overlook this if the property was clean - it wasn't quite so. The floor was so dusty - in the picture I uploaded of the floor tiles, look closely and you can see footprints! The area beneath the sink was obviously mouldy too. There was no window - which resulted in a really musty smelling room (thank goodness for the in-house air purifier!)||Didn't help that the service was just meh - it was the first time that I've stayed in a hotel in Penang where the front desk weren't locals.||Overall, definitely will not return.

Great place to stay, location is perfect. The whole experience is very different, but feels like home. Room was a bit smaller, but big enough. It comes with a fan and AC. The staff very friendly and the bar next door has great music 😉