Oz Hotel

We originally booked a stay at the Oz Luxury Hotel but were pleasantly surprised with an upgrade to the brand-new tower of the Oz Hotel, part of the same hotel group, located just 150 meters away.||The facilities are impeccable. The room was spacious, stylish, and sophisticated, with great lighting, a comfortable king-size bed, and top-quality pillows. The bathroom and shower were also excellent and very roomy.||The staff was extremely attentive from the moment we arrived — starting with a welcome drink at check-in — and remained thoughtful throughout our stay, offering towels, coffee, and water 24/7. Housekeeping was efficient and consistent, which is especially important in a hotel so close to the beach.||The location is outstanding. Bocagrande is a fantastic area to enjoy Cartagena’s beaches and dining options, and it's also just a short ride from the historic center, Getsemaní, and the departure points for boat tours.||Breakfast offers a wide variety of high-quality options, especially fresh fruits and breads.||The hotel also features a beautiful rooftop terrace with an incredible view. It would be even better if there were a bar to make the most of that wonderful space.

We stayed twice with them. Our first night in Colombia and our last night. The hotel is not that big but has a boutique feeling which is great. Great atmosphere and decoration. The staff is just excellent, no other words to describe it. You guys have a great team that deliver an excellent experience to guests. We got a king size room that had an extra bed the first night. Room was nice and big, shower was very nice and everything modern. (Keep in mind I saw other rooms being cleaned and they were smaller) You get welcome drinks (non alcoholic) but it is a nice touch to the experience. The breakfast is nice and the staff there is always ready to serve you with whatever you need. It can get a little noisy but you are going to find it everywhere (you should not loose your sleep from this). Taxis and motorcycles are always honking on the streets. We came back to Cartagena for 2 nights before flying back home. I had booked another property for those 2 nights since the other property had a pool. However after arriving to the other property, it was a mess. Searched online and booked my last night at the OZ. You guys make a difference. Please keep it up and support your staff fully, they are the ones that make guests come back. Thank you and great team at OZ.

The staff were incredibly friendly and helpful. My room was upgraded due to the noise from my neighbors at night. The breakfast buffet was adequate, though I felt the food lacked a bit of flavor. The rooms were lovely and had a romantic atmosphere.

I enjoyed staying at this hotel. Just a few blocks from the beach, nice rooftop area just to hang out. No real bar on the rooftop which kinda sucks, but you can always access Oz Luxury a block away for their rooftop bar.||Pretty quiet at night, not much happening in this area of Bocagrande at night||Room:|Quite comfortable. Bed was firm enough. The only thing was the AC isn't strong at all and with it being 85 and 40000% humidity, a powerful AC would've gone a long way. I just couldn't get the room cold.||The water stopped in the bathroom for some reason but the front desk quickly resolved it without having maintenance enter my room. Huge plus.||Breakfast:|Breakfast buffet was ok, left a bit to be desired, but had plenty of options.||Staff:|Front desk and rest of the staff were solid. I arrived super late and was able to check-in quickly. I think her name is Camilla at the front desk - she was great. Everyone was super friendly.||I would consider staying here again.

The hotel was really nice & clean. The best thing was the staffs . Everyone was really nice & always ready to serve. The breakfast-buffet are also offering alot of choices. Only at 5min from the beach.

Great hotel! Nice quality. Incredible service from everyone, particular shout out to kleider and all breakfast team and front house. Kind, helpful, professional. Tremendous hotel. Our room only had a view of a close wall from the window, but otherwise awesome

Service is beyond bad. They do not honour their reservations or the offered upgrades. The location is inconvenient and very busy and noisy. Rooms and the infrastructure are fine. Rooms have nothing other than a bed and bathroom even in the suits. There are plenty of options in better areas in the city.

I booked Oz Hotel Luxury but was upgraded to a junior suite at Oz Hotel. Upon entry we were greeted by nice, friendly staff, and a complimentary drink. We were escorted to our room which was an ok size. The room lacked decor and it was very simple. I’m not sure if that’s a Colombian thing but I noticed it. The room and bathroom was very clean. The hotel had a roof deck, which was nice, and had a great view. They offered free daily breakfast and had the BEST pineapples ever. The breakfast buffet was plentiful. The hotel’s location was nice. We walked to a few places to dine. I would definitely stay here again.