OZO Phuket

We had the best time!! My boys (9yo, 5yo) looooved the pools, beach, bunk beds, and FOOD. My husband and I loved the location - night market, lots of shops and spas. What was the best part? NAAN! He was the incredible front desk supervisor who was a ball of ENERGY and KINDNESS and HAPPINESS. Naan (in the pink shirt) is a masterclass on efficiency, customer service and building relationships - he needs to be promoted asap and I hope he trains all resorts! Our genuine thanks to all of the staff member for making our stay so wonderful!

We stayed at this hotel for 7 nights, and it ended up being one of the best family trips we’ve had. The location is incredibly convenient, with direct access to the beach through the pool area, so getting to the sea took just a minute. The room was very spacious and easily fit all four of us. The beds and mattresses were comfortable, and the room was cleaned every day while we were out. It always felt fresh and well-maintained. The staff were amazing. Every single person we met was friendly, welcoming, and always ready to help. We even learned a few Thai words thanks to them. A special shoutout to Damir at the reception. He’s truly exceptional at his job, supportive, and genuinely passionate about what he does. Meeting people like him makes the stay feel even better. Breakfast was great as well. Only breakfast is included for free, but the hotel restaurant also serves delicious lunch and dinner if you decide to order. Honestly, the breakfast alone was filling enough to last most of the day. The hotel has multiple swimming pools for both kids and adults, and the entire territory is huge, clean, and peaceful. The open-air lobby has a relaxing seating area with AC, and just outside the hotel there are markets and shops where you can eat well or grab souvenirs. A 7-Eleven is right across the road, which is super convenient. There were absolutely no downsides to our stay. Everything was comfortable, accessible, and welcoming. I would definitely recommend this place to anyone visiting Phuket. It’s spacious, beautiful, and truly perfect for families. One of the best hotels on the island. — From the Uskembayev and the Olzhakesh family

We stayed at OZO in low season (September) with our 2 children. We had a great time. The hotel is very close to Kata beach, and over the road from the night markets. There’s also a convenience shop over the road and plenty of massage / beautician shops. The pools were great, the kids loved the slides and we enjoyed getting pool side lunch most days. The hotel’s restaurant Prego did amazing food, we went there multiple times. The kids also enjoyed the movie night, and loved having bunk beds in our hotel room with an English speaking kids TV channel. The kids also loved the breakfast buffet, which was a relaxing way to start the day with lots of choices for them and us. Huge special mention to Nong, who looked after us so well, and took special care of the kids. She gave us excellent recommendations on close by kid friendly activities like the dinosaur mini golf and petting zoo. Thank you so much Nong!!

We had a very positive stay at OZO Phuket and would highly recommend it, especially for families with young children. Location & Amenities (10/10): The location is truly prime.It's just a few minutes' walk to Kata Beach and directly opposite the fantastic Kata Street Market, which we frequented daily for dinners and snacks. The area is also packed with excellent massage shops. Having a 7-Eleven directly across the street and a Watsons pharmacy next door made everything incredibly convenient. Family-Friendly & Service: The hotel is brilliantly designed for families.It feels very safe and is fun for kids, allowing parents to relax. The staff are fantastic—attentive, hard-working, and dedicated to guest satisfaction. Our room was perfectly located near the gym and the main entrance, making access easy. Honest Assessment (The "But"): It's important to manage expectations:this is not a luxury hotel, and it rightly caters to families on a budget. This is reflected in the breakfast, which offers plenty of choices but is of average quality. A common issue,which we encountered even in low season, was that the pool chairs were often occupied by towels, making it difficult to find a spot. However, with the beach and other attractions so close, this wasn't a major problem for us. Verdict: I would definitely recommend OZO Phuket for families with children under 8.It’s a place where kids can have fun in a safe environment while parents enjoy the incredible local amenities. We will certainly return with our family and friends.

We were attended by Ms Fai upon check-in. She is very kind and sweet and made arrangements for our slightly early check-in. Ms Fai is friendly and helpful. She even showed us to our room. We love OZO because it is very kid friendly and the pool area is huge with slides. Lots of activities at the pool- e.g. Pool aerobics which we enjoyed very much. Lots of good food around the hotel area and there is also a night market just opposite. All in all an awesome stay with OZO Phuket.

When in Phuket we like to visit Prego, our favourite Italian restaurant for a meal with friends (separately reviewed). As this restaurant is connected to the hotel we thought we would stay at Ozo for a couple of nights. ||What a discovery Ozo is! Obviously we loved the location, without realising the beach was only 150 metres away. ||This is a well managed, clean modern hotel. It is hard to describe, but you feel a staff positive energy vibe here. They are such a happy bunch. ||The rooms are bright and spacious, I think most have balconies. We particularly liked the ginger and mint toiletries. ||The breakfasts are good and varied, served indoor and outdoor and thank you to K. Nong for beautiful service.||We travelled as a couple to this family hotel that's fun for all.||All the shops you will ever need are within walking distance and a night market opposite.||We will definitely be returning next year.

Amazing hotel for a family with young kids with great pools, slides and activities. Super friendly staff, large modern rooms, good restaurant with normal prices. Great location as well - in a walkable area with many shops, bars and markets and with a quick access to the beach

We’ve had two week-long stays at OZO now, and I dare say we’ll be back again. Just a great property when traveling with kids. The location is excellent, the staff are lovely, and the breakfast buffet is solid. If it had a proper kids club, it would be even better.