P Quattro Relax Hotel

We stayed at P. Quattro Relax hotel when we went to Petra from 12/24 to 12/26’25. Overall, it was a very poor experience, especially hotel’s service attitude (the day-time front desk staff and its manager). In my opinion it does not meet the standards of a 4-star hotel. Hardware-wise it is a 3-Star. Service-wise it is very low. The Wi-Fi connection was unstable throughout our stay. The room heater function was not described clearly on the hand-held controller, and we had to call the night-shift front desk to get it functioning (thanks to the night-shift guy). In addition, the water for shower was not hot enough (our friends in other room felt the same); staff told us that they needed to adjust and push higher the water temperature. Besides, in our bathroom the hot/cold water handle was installed incorrectly— hot water only came out when the handle was turned to the blue (cold) side. The service attitude was very poor overall. The day time check-in staff was not polite. On the morning of 12/25, we needed to catch an 8:30 a.m. bus for our travel group. We arrived at the breakfast area at 7:40 a.m. After taking some hot food with a plate in hand, I went to the salad & ham & bread area, where all plates were tightly covered with plastic wraps. I could not open the plastic cover myself while one hand was holding the plate. And there was no room for me to put down my plate. I politely asked the manager if he could ask a staff to help open them for me and other guests. He replied that I can open the wraps of the plates that I wanted to eat myself. After putting my plate on our table, I went back to open one plate that I wanted, took some food and walked back to our table. What was most disappointing was that the manager then went to the plate and loosely covered it again with plastic wrap, which made me feel unwelcome and uncomfortable. I reported this incident to our tour guide the following day. He contacted the hotel, and the manager’s attitude improved noticeably thereafter. While this change was appreciated, it did not offset the overall negative experience during our stay. In summary, this hotel’s facilities are inadequate, and it had a very unsatisfactory customer service in our stay. Based on our experience, I would strongly recommend against selecting this hotel for your travel accommodations.

Absolutely loved this place. Couldn’t have been happier with where we chose to stay for exploring Petra! It was really close and ideally located, but our hotel also happily provided lifts to the visitor centre to save us from walking or getting a taxi. The rooms were beautiful, comfortable and spacious, and the rooftop pool was the best bit. Amazing views and a great place to relax after a long day exploring. My favourite part about this hotel though was the staff. Every single person was so friendly, warm and helpful. They all gave us great recommendations for our time in Petra, for food, and for a local taxi to take us to our next stop (Wadi Rum) for a good price. Would definitely stay here again!

On my arrival i didn't know what to expect but i was pleasantly surprised to say that the hotel and rooms were fabulous. The staff was very very accommodating and the breakfast and dinner buffet was fantastic. Tourists must know and understand that upon arrival let the staff take your luggage to your room (tip as desired) because that's their job as work is scarce in the area. I also felt very very safe being here. I have nothing bad to say about my stay and I would definitely stay here again. Many thanks to all.

The room is clean. During the winter time, tile in the room made the rooms extremely cold. The room were spacious although the chairs and table setup did not allow room between the bed to walk. The biggest downside is all the electricity in the room shuts down when the room key is removed. This resulted in the AC and heater restarting. We asked for blankets and they did not come for a long time. They grabbed the comforters from other rooms instead of providing us with proper blankets. The good perk is we were able to change the doorbell sound to different music. The fan in the bathroom did not work because the entire bathroom became wet. There was a door bell in each room. The massage chairs are a nice touch although the remotes have mandarin instructions which we could not read. The breakfast is included. The hotel is walking distance to various restaurants. The food provided inside the hotel had various vegetarian and meat options. There were also many tea options and coffee options. They do not have nondairy milk options. We did enjoy our one night stay.

Loved this place. Rooms were clean and beautiful. Loved the massage chairs and the salt room to relax in. Location is perfect—short walk to local restaurants and shops. Staff were very helpful and provided extra blankets, hot milk for our in room coffees and brought out fresh fruit at breakfast to our table.

I had the pleasure of staying at this hotel a couple of days ago. This is my second trip to Jordan, my first stay at this hotel. I loved everything about it. The staff were great, the service was fantastic, and there's YouTube in the rooms so it's nice for an English speaking person to relax and watch a video on TV at the end of a day of sightseeing etcetera. This is a great hotel to stay at if you're planning on visiting the beautiful sight of Petra

Our tour with Rad and Ashley was easily the highlight of our visit to Petra. From the moment we met, it was clear that they are not only an expert in History/Food/Local Culture but also genuinely enjoy sharing it with others.|What set this tour apart were the small details:|• Hidden Gems: Instead of just sticking to the main tourist traps, Rad and Ashley took us to a quiet Alleyway/Café/Viewpoint we never would have found on our own.|• Storytelling: They didn't just rattle off dates and facts; they told fascinating stories that made the history of Petra really come to life.|• Personal Touches: They were incredibly patient with our questions and even took the time to give us a list of local restaurant recommendations for the rest of our trip.|If you’re looking for a guide who is professional, knowledgeable, and great company, I cannot recommend Rad and Ashley enough. Don't hesitate—just book it!

It was a great experience! the staff was very nice and helpful, they have beautiful facilities and very spacious rooms - They even prepare a special dinner for us :) Recommend to anyone and would come back in a heart beat! 5 stars !