Paamul Hotel & Beach Club

++: - rooms are spacious with the most stunning view on the ocean. - they clean the beach every morning. The reef to go snorkelling very close. You can just swim out and see the most amazing fish. The beach is also very quite, very few people. - we did a very late midnight check in and also stayed a little over check out time. The staff was super flexible. We could also use the beach facilities for the remainder of the day! Side notes: - the breakfast included with the stay is very limited. You can choose from a small amount of items on the menu. Food and drinks are okay, you just need some patience before it arrives. Fortunately, you have a beautiful sea to look at while you wait. - there are construction works going on, which caused some noise complaints.

Our stay was super nice, quite place, nice beach/pool for kids. breakfast was delicious. it is a perfect place if you are looking for a place to relax and tranquility (couples or family with kids). In the evening the restaurant sometimes organize a music event with bands (international or local music). i truly recommend Paamul Hotel. We loved it! Please be aware that you may consider plan for a car rental. There is no restaurants or attractions at walk distance. Taxi might be costly and time consuming. Things to improve: The reception is not 24h, most of the time there is nobody there... no phones in the room to call for support in case of needed. we didnt have any problem... but would be a nice to have. breakfast was delicious as I said, but options included in the package were limited, also only one plate per person. you cannot choose like fruits and eggs without pay extras. beach is in front of hotel. some trash on it (plastic bottles, disposables cups/cutlery/etc), staff could make a better clean of it.

I cannot believe we paid over $300 a night for what should cost under $100. The view from the hotel room was very nice, that’s it.||Where to begin? We arrived and music was blasting from their restaurant. Ear plugs would not suffice. It was basically wedding music for boomers.||Everything in the room was worn. The shower door is bolted shut, so in order to turn the shower on, expect a blast in the face from whatever temperature the dial is set to. You will dread taking showers. The nozzle is military grade and splashes everywhere, just not on your body. Fortunately, they’ve drilled a hole in the tile for excess water to escape.||Speaking of escape, once you’re out of the shower, a Brillo pad for a towel awaits you. Once you’ve sanded off your memories of the shower, you might like to enjoy the ocean view from your deck!||Well, they include two chairs made of wood, which might look nice for an Instagram photo, but will cause you to lose circulation within minutes. Realizing you’ve wasted money on this view, as you can’t actually stay in the room (and there’s no food or drink delivered to your room anyway), perhaps you’ll venture to the beach or pool.||The cabanas are so crowded you’ll think you’re in a NY subway. Plus, music bleeds from the nearby restaurant, so you can forget about enjoying your audible book. The pool isn’t any better. When we described the uncomfortable deck stairs to the staff, they laughed saying “you should feel how uncomfortable the wood lounge chairs are.” Kid you not.||Oh, and the oven was full of trash.||And you’ll be stuck eating at their restaurant. We tried going to the nearby Hard Rock Cafe, turned away because we weren’t official guests. Maybe you think “no big deal, I didn’t want to leave anyway!” Us too. On our second night, the restaurant was out of fish, octopus and lobster. They had shrimp and chicken. Hope that’s what you were in the mood for.||We booked 10 days at this “resort.” This place should be your last resort. We ended up booking airbnbs in Tulume and paying for our hotel twice.

Worth a day trip! It's $500 pesos per person to go and use the beach, but this roles into the bar/restaurant tab. The food and drink are a little pricey, but it's absolutely worth it to be in a place that isn't SO crowded. It's also worth the $7.50 (US) to rent some snorkel gear for a while and putter around in the water. Super fun! Grab a cab from Playa and make sure to discuss the price before you get going. There aren't taxis back, but you can hop on a small bus after a short walk to get back to Playa. Be brave and have a great day!

Don’t come! They ask you to pay 500 pesos for a bed, then for each adult they charge 500 pesos in consumption. Fair enough… service is super delayed, horrible. We had a bed in the beach and then decided to have lunch at the restaurant. Worst idea ever! No one came to our table because they didn’t know who the server from the beach was. In my opinion, that is an internal situation they need to resolve. As a paying guest I shouldn’t be worried about if my server is at the beach or at the restaurant, I should just get service. It took more than 30 minutes to get our drinks. The meal took over an hour to arrive and we had to complain. Of course, we ordered 4 fish filets and only 3 arrived. I’m still here literally waiting for my meal. It’s been a horrible experience, do yourself a favor and go somewhere else. Really! If I could I’d rate 0 stars I would.

Excellent environment but the menu has deteriorated. We are our lunch and the server complained about a 15% tip and said the receipt suggested a 25% tip. How can the server demand a high tip for mediocre service?

This place use to be great but now it’s super expensive. The nachos were only $210 pesos a few months and now the same nachos are $350 pesos. All the food prices were raised about 50% Also now they want to charge 500 pesos to rent a bed and a minimum of $500 pesos per person. Too expensive, they really should reconsider their new prices.

This was our trip for our anniversary and it was so beautiful!!!!!! We stayed sept 30th till oct 5th. Had a king suite (#7) the ocean was about 30ft from our patio. I can’t say enough about how beautiful and clean the rooms are! The price is very affordable. The restaurant was super clean and the food was great!! The staff in the restaurant was like being with family, actually exchanged phone numbers with them. It’s not the big expensive resort where it’s packed with people and screaming kids running around driving ya nuts😍 this is a peaceful place on the water. It’s a hidden gem where they treat you like family!