Steven Chbat
Google
I stayed at Pacha Hotel from Thursday to Tuesday and had an incredible experience from start to finish. I was picked up from the airport and greeted with so much kindness. The staff made me feel welcome the moment I landed, and the level of service remained consistently high throughout my stay.
The rooms are stunning. They have that classic old Spanish money look elegant, spacious, and full of charm. My room had a beautiful balcony view, and the air conditioning worked perfectly. Coming from Canada, I really appreciated having a cool and comfortable space especially with how strong the sun can get. Wear sunscreen!
The reception staff were always available and incredibly helpful. Anytime I needed something, they handled it immediately. One example was when they booked me an appointment with a local barber—no hassle, just great service.
The restaurant was another highlight. The food was delicious, and I quickly became acquaintances with the bartender and the waitresses. Everyone was warm, friendly, and made each meal feel like a relaxing break among friends.
The gardens are beautiful. As someone from Canada and a plant enthusiast, seeing exotic plants thriving both indoors and outdoors was a real treat. The whole property has a peaceful and vibrant energy that I love.
The location is perfect. You’re just steps from the iconic Pacha Club and only minutes from the port. It’s a great spot whether you’re there to explore, relax, or enjoy the nightlife.
A special thank you to Carmen. One day I accidentally cut myself, and without me even asking, she brought me everything I needed. Antibacterial, gauze, and bandages just out of the kindness of her heart. That kind of care really stays with you. All the reception staff were great, but Carmen is someone who will go that extra step right to the very last moment and get you what you need (not only what you ask for) always with kindness and a smile.
Pacha Hotel delivers on every level! Comfort, style, and heart. I couldn’t recommend it more.