Pacific East Japanese Restaurant

Huge menu, truly had almost all Asian foods. We came here on a random Tuesday for lunch. Not busy. Quick service, food is mediocre. I ordered a Malaysian chili beef, but it’s completely mild.

Our first visit to the restaurant was amazing! The sushi was incredibly fresh and delicious, and I was so impressed that I forgot to take a picture. 😅 We also ordered the Chicken Katsu, which was fantastic as well! The only thing that was so-so was the Fried calamari. It was too Chewy and did not taste so fresh. Overall, I highly recommend this restaurant. 🌟

This place has always been my go-to for Malaysian food whenever I’m in Cleveland, but the flavor just isn’t the same anymore. Not sure what changed. The nasi lemak I had felt kind of lazy, and the sambal and rendang didn’t have much flavor.

First time here. Arrived at 9pm. Only a handful of people eating but ambiance feels great and very pleasant waitress. Ordered the Tuna roll. Tastes great.

A peaceful and charming Japanese restaurant where you can come for good food and to be at ease. To start, my husband and I shared an order of Fire Dragon sushi rolls (pictured.) Lightly spicy, the savory rolls tasted as pleasing as they looked. We both ordered the Dinner Hibachi and were more than satisfied. Each of our dinners came with ginger salad and miso soup. My Hibachi Chicken (pictured) came with vegetables and I upgraded to the fried rice. Separate dishes for soy sauce and yum yum sauce were provided. The decor was fresh and in theme. In particular, I thought the fish lights (pictured) were especially cute. We will definitely come back here to eat again sometime.

I was really excited to try this restaurant because it won many awards for best sushi and best Japanese food, and also because it's the only restaurant in Cleveland I can find that has beef rendang on the menu. On an early Sunday evening it wasn't crowded and we were seated right away in the large dining area. Service was fast and attentive, really has no concerns there. My wife said her sushi roll was really good and the kids like their simpler sushi rolls and pork gyoza. But, my asparagus sushi roll was just ok and I was very disappointed with the beef rendang. It came out way too fast, was barely warm, and did not taste fresh. The flavor was also disappointing. It's a little pricey too and you don't get a lot of food for the money. None of us were full after spending $70 with tip and ended up going to Koko Bakery next door to eat much cheaper (and better tasting in my opinion) food. 4 stars because there are a ton of sushi options and it's worth trying out for that, but don't expect to be blown away from the non-sushi offerings.

Went absolutely insane on the boat for three!! Might as well have been all you can eat and we were a group of FOUR. The sushimi variety was impressive and the incredible flavor had me trippin. Not sure if it was the saki, sharing this experience with my fellow diamond dogs, or my uncultured palate, but this place rocked!!

Delicious food and the service was great.. Asian restaurant with both Japanese and Malaysian cuisine.. the atmosphere was pleasant.. overall everything was good..

If you ask me on a sushi date and don't take me to Pacific East- I assume you don't love me! Seriously this restaurant has the 3 A's : Amazing food, Affordable menu, and Attentive staff. 1. I'm here twice a month at least - I attempt to try new things each time and I'm never disappointed. This occasion that was the Shrimp Avocado salad with a homemade house freezing g- chefs kiss! Extremely fresh and beautiful presentation. The pink lady is a staple for me and also a good choice if you like cooked rolls with a little flair. My partner had the Snow mountain for the first time and will try again . 2. I can come here for dinner or lunch and the staff is the same- quick with the order, refills, and smiling the entire time. For a restaurant to be considered a favorite for me it has to be consistent and over the past year that I've lived in the area I've received the same service each and every time.

I've only been here once while visiting Cleveland, but I must say I really enjoyed my sushi and sashimi! The spicy scallop roll was one of the best i've ever had, it was just the way I like it- lots of scallop meat, not too minced, and not over-sauced with a ton of fillers. It was fresh tasting and the kind of roll that set the bar for my future spicy scallop rolls! The ramen was also decent but probably not the best the town has to offer. Pacific East is between 4 and 5 stars for me, but for the spicy scallop roll I will go with a 5... I also enjoyed the uni and unagi and will definitely be back the next time i'm in the area and have a craving for sushi!

I was browsing on Google maps for Asian restaurants in the Cleveland area and was surprised to find this restaurant with both Japanese AND Malaysian cuisines. I was eager to try both cuisines because they're some of my favorites (I have Malaysian family), and I've never seen anything like this before. Like with any huge menu, I had trouble deciding what to order because I wanted to try everything. I mainly ordered Malaysian dishes this time, plus the East roll, since I could hopefully come back one day and try other things. The hamachi kama is recommended, but I didn't want to wait because it takes longer to make. The mango chicken and rendang chicken came on flat plates that didn't make sense because the mango chicken was goopy and spilling over, and the rendang chicken was watery. These dishes are why I can't give 5 stars. I'm used to rendang being more "dry" like a thicker stew or curry. It seemed weird for the dish to come with raw lettuce and tomatoes, reminding me of Mexican restaurants that do the same (but it's for salad at Mexican restaurants). Since the rendang was so watery, there wasn't as strong of a flavor. The serving sizes for the beef stir fried noodle and mee goreng were very generous and came on huge plates. They both had the right amount of flavors. The mee goreng was slightly spicy, but in a good way. The east roll was also huge, but it's on the pricier side anyway. It had all my favorite sushi roll elements - fried/tempura, eel, and sauces I'm guessing are spicy mayo and eel sauce. Make sure to let it cool down first, or be careful eating it right away because it was really hot throughout!

Overall food was pretty meh. Nothing special or made me feel like I would crave it later. The sushi rice was way too sticky/mushy. The unagi don was plain and unsatisfying. The chicken katsu wasn't bad but could've used something more. Restaurant itself was nice but don't feel the need to return.

I love me some great Malaysian food! Shame that this isn't it... It's been a minute since our last visit. Service was faster, this time. They close at 3:00p. That will get them to serve you fast. Food remains bland, and tough. The beef satay was so tough that a piece flew off the stick after it detached from some sinew that stuck on it. The nasi lemak is about the cheapest and worst presentation of it that I've had. Dry chicken. Very little of the sambal. The roti Chennai bread was fantastic. The dipping sauce? Tasteless and watery. Parking is a problem. It's a Cleveland thing. Bar? Yeahhhhhhhh, sorta. ¯\_(ツ)_/¯ Fool me twice? Won't be back.

Very yummy! We had a lunch which is incredibly reasonable prices. Good atmosphere, quick service, and delicious food.

Pacific East restaurant did an amazing job arranging a sushi party tray for a small event. Their service was exceptional, everything from figuring out the order to getting it delivered couldn't have been easier. Thanks to Jennifer for all her help and hard work. Top notch service, amazing food, highly recommend!

I had a lovely dinner here about a year ago where I ordered some of the best Toro Tartar I've ever had in my life. That meal and ambiance for dinner was easily a 5 star experience. Today, a year later, I went back during $10 Coventry week and ordered a Toro Roll for carryout. Basically, I'm having the meal I had a year ago but in roll form. It was noon and during my 10 minute wait, there were a couple of diners and one other person waiting for their carryout. I looked inside the bag and was immediately a little disappointed honestly. The sushi pieces were a LOT smaller than I thought they would be!! For $10 (even more without the special), I was expecting big pieces. In order to redeem itself, the sushi had to be fantastic! Was it? Well, yes and no. Toro sushi consists of fatty tuna and roe, wrapped in rice with the seaweed wrapper on the inside. The fatty sushi was very fatty, as you can see the fat striations in the picture. The tuna was very tasty and indulgent. The rest of it was just fine. I would have liked more roe sprinkled within, personally. I do plan on coming back again one day to try their lunch specials. I'm a massive fan of ginger dressing salad and miso soup!

The food not tasty. The chicken taste is plain and too much bread. Expensive and not tasty.

I've been a customer for many years for their Malaysian cuisine, but recent visits has been a downhill. If anyone looking for a pleasant Malaysian dish, I would steer away from them. Their sushi is OK, just like any other sushi place.

Pacific East in the Coventry location has been a Cleveland Heights and Case Western University staple for years. There is a variety of options in terms of Asian cuisine, with a decent quality and ambiance. Usually come here for some of the udon soups and nigiri

Pacific east is my go to place for sushi in Cleveland. As a sushi enthusiast, I was thrilled with the extensive menu offering a wide array of fresh, high-quality sushi options. From the classic favorites like the salmon nigiri and California rolls to the chef's signature creations, every bite was a burst of deliciousness. Their sushi has just the right balance of rice to filling! When dining in with a large group, the restaurant staff were incredibly friendly and attentive, ensuring that every detail of my dining experience was taken care of. For a quick and convenient option, I also opted for takeout on another occasion. I was pleasantly surprised by how well-packaged and fresh the sushi remained during transit.

I am thrilled with my visit to Pacific East for sushi, and I can't wait to come back. I came around lunch time on a Friday, but the restaurant wasn't very busy--which was nice, because the restaurant was quiet and peaceful, my server was attentive but not overbearing, and my food came out very quickly. I opted for the Bento Box C with takoyaki and shining soup, which turned out to be a tasty and very filling choice. Those sides were nothing special and I might try others next time, but the fish was absolutely delicious. Particularly, the yellowtail was very tasty with a light seat, and the tuna was of much higher quality than most other places' lunch specials. Overall, if you like sushi, Pacific East is absolutely worth a trip! And if on a budget, doubly so for their lunch specials!

After watching a YouTube video I realized that I'm not sure I've ever had Malaysian food before which just seemed like a crime. I stopped by today to grab dinner with a friend around 5:30. Not too busy at all but it definitely filled up by the time we left around 7. I was on a mission to try Laksa ($13.95). It's listed as spicy but this version is a very manageable spice. For reference I love Korean food and am decent with that spice. I liked the dish well enough (I got it with egg noodles) but it felt like it lacked some depth in flavor (not spice, depth). The portion was huge and there were loads of noodles. My friend had the Chow Kueh Teow ($13.95) and both of us preferred this to my Laksa. Her dish was delicious, it had a depth to the flavors and was balanced. According to our server (who was lovely by the way) that dish is rather popular and I can see why. I'll be back for it. The portion was also very generous. I've had the sushi before but it's been years so I'll leave that to the eventual update. Would definitely recommend!

Came to this location with a big group of coworkers just 2 weeks ago to celebrate a birthday and had a good time. The menu selection is HUGE and the lunch specials were great. Service was friendly and warm but a little slow. The portions were big and the presentation was very nice. I ordered the Hainanese chicken and while it really wasn't quite that, whatever came tasted good and there was plenty of it. The chicken wasn't quite as tender and juicy as it needs to be for this dish and the sauces that came were too sharp and not sweet and savory enough. The dishes my coworkers got all looked great!

Sashimi lacked freshness. Came here for lunch and ordered my usual Bento Box C. I should have been suspicious when some of the Sashimi were small slivers instead of the usual thick slices. 4 of 8 pieces were fishy and a little dried out. Also the smoked tuna sashimi was covered in sauce--highly unusual and likely an attempt to conceal a poor quality product. The fact that they would knowingly serve raw fish that lacked freshness is a major slap in the face to this longtime loyal customer. Interestingly, even the picked ginger and radish was subpar. Diner beware.

We had another delicious meal here last night. The sushi is top notch and my brother (his first time in Cleveland) had their sizzling beef ribs which he said was delicious and he ate every single bite. The service is perfect. But one of the best things is that we were able to carry on normal conversation without having to scream at each other to be heard which was a delight and relief. No loud music or poor acoustics. Overall a wonderful experience!!! One of our favorite restaurants.

Love this place. The food and costumer service is excellent. Love their whole chicken and Malaysian fried rice. Will recommend and come back. Sushi was good too.

Pacific East has many vegan friendly options, with tons of veggie sushi (I recommend the shiitake) and many mains such as the mango tofu. The staff is always kind and they recently renovated their dining area.

The freshest tasting sushi on the east side of Cleveland. There prices aren't bad and I adore the temaki hand rolls especially

Food: excellent. We have had take out sushi from here many times. They do a lot of business so you can feel confident their fish and food storage has a fast turn over. Dined in for the first time to try some soups and really enjoyed the spice beef and noodles soup and another mushroom soup. Service during the dinner rush is not fast but not overly slow either. They have a huge staff to keep up with the volume. Ambiance is good. Clean and formal enough to enhance the experience but not too formal that you have to wear a shirt and tie to dine in if you're wanting to be more casual. I will likely dine in more often going forward in place of take out.

This is my all time favorite sushi spot. I went to college in Cleveland and this was a staple! I returned 3 years later and the sushi was just as good as I remembered. They remodeled and the interior has changed. New and improved but the sushi was just as good. If not phenomenal. I've eaten at lots of sushi places since then and the price you pay and the quality of sushi is spectacular. It's my #1 in my heart forever. Here is a pic of the sushi boat before the renovation. Look how glorious this was! The rice and flavor is spot on still. No question. Highly recommend the green dragon but all the other rolls are spot on and a big mouthful. They chonkers. 5/5

Place was too hot, floors and tables were sticky, your feet stuck to the floors, the place felt filthy even though it may have been clean, service was atrocious, waitress had to waived down many times, never checked on us, did not provide refills ever, and did not clear away dirty or finished plates, in fact nobody came by even though we were there at 5PM. Food was very good, but the surroundings made it significantly worse than it tasted. I would never go back.

Wanting something a bit different of the Asian variety I decided to give Pacific East on Coventry a try. Parking is a bit easier with Cleveland Heights allowing free parking at the meters and in the garage. Pacific East is now allowing guests to eat in the dining room, although they have limited the number of tables and much of the restaurant is still set up for take-out. Because of the conditions decor is very limited, but they are serving the full menu. I went for the Malaysian Lunch menu and ordered the Prawn Mee. Service was good and attentive with the lunch coming out in a timely manner. The lunch special comes with a spring roll, small and crunchy with a zippy sweet sauce, this was excellent; just a little flavor bomb. The Prawn Mee was also excellent, a large bowl of spicy and hearty broth, noodles, shrimp, fish cakes and a hard boiled egg made a very satisfying lunch. Very flavorful, with enough spice and a slightly different flavor profile. If you are looking for something a bit different, check out Pacific East and the Malaysian menu; they also have a complete Japanese menu including a full sushi bar.

Sushi at pacific east rarely disappoints. The staff is quick and kind and the restaurant has a nice quaint atmosphere.

Great value for quality sushi, excellent service. Can clearly see why it's so popular. Menu has large variety

This restaurant consistently impresses me and anyone I take here! This is kind of like two restaurants in one: a Japanese and Malaysian fusion restaurant if you will. I personally am more a fan of the Japanese side but the Malaysian side has never let me down either. The sushi is high quality for such a reasonable price and the rolls are all so unique. Been coming here for years (since 2017) and never had a bad experience

Calamari consisted of small hard rubber rings with a light breading. Hard to chew, entirely unenjoyable. Oyako Don was flavorful mix of egg and chicken with some onions over a large bed of white rice. It was $2 more expensive and had half the amount of egg and chicken compared to Golden Dragon. Golden Dragon has better oyako don by a landslide but their delivery fee is $6!

Got takeout of the Malaysian dishes and udon noodles. Nasi Lemak taste was ok and portions small. Udon was not authentic. Food not memorable.

Great location for a family-pre-graduation dinner. Street parking was limited, but there's a nearby structure which had adequate spaces available. We were a party of 8; it helped to make a reservation to get a large table. The menu had many choices, with something for everyone. The staff was friendly, and there was enough space between tables to allow for conversations and general merriment. I would recommend Pacific East for family/friend gatherings, and would consider going back the next time I'm in town.

Talk of town, the only asian place I could go to with my friend in Cleveland. I showed up with no reservation and was able to pick up a table within 10 minutes of waiting. The parking is street parking, and very easy to find. I'm not a local from the area, so for me to find parking in the dark and while raining is a good plus for me. When I first walked in, I was surprised by the volume of people and it was comforting to know that asian establishments like this one was getting the attention it deserved. My friend and I each ordered sushi and was very full after the first roll. This place does not skimp on ingredients and serves the portions at the perfect amount. I would definitely come again whenever I visit Cleveland :) Much love from me

Best restaurant in the area. I highly recommend the Malaysian dishes, and return to this restaurant year after year.

sushi was fresh they had everything I wanted to order the dumplings was delicious the spicy crabroll was the bes I've ever had !! most definitely going to try again .

Love and adore this place. Have been coming here for year (2005!). In my opinion best sushi in Cleveland. Have to have go Thursdays for freshness. During the week for best service. If it's busy - don't expect kindness.

Rude hostess. Refused simple request for a different table. Indicated we would be removed from the restaurant in 45 minutes while the food would take 45 minutes to prepare. I have eaten there many times before, and will never go back. If I could leave no star I would.

Pacific East claims they have some of the best sushi in Cleveland and I would have to agree! It's been quality every time since I started coming here. so lucky to live so close. The ingredients are always super fresh. I also love the size of the sushi rolls- I always find myself not being able to feel full after ordering at sushi places, but i've never had that issue at pacific east. these rolls are *thicc* I've only had their sushi, but they have a few other japanese dishes like don buri and udon that I've wanted to try, as well as a whole Malaysian menu that's really extensive. It's just hard to order something else when the sushi is so good.

Malaysian cuisine consists of cooking traditions and practices and reflects the multi-ethnic makeup of its population. Malaysia's population is divided among three primary ethnic groups: Malays, Chinese and Indians but with other influences like Indonesian, Thai and Phillipine. It's complex flavors are loaded with proteins, vegetables and spices. You'll find items with basil, fruit, curry or heavy spices. Japanese is heavily influenced by Chinese cooking but uses a good deal of fish, tofu, pickels or misu. Rice is generally served on the side. Pacific East combines Japanese, Malaysian and a huge offering of sushi combined into their menu. It is overwhelming. So much that the kitchens are divided separately. The Japanese side offers 14 broiler items along with small plates plus the sushi and sushi bar items along with maki. One of my favorites is the mango chicken which is a sweeter version of a Szechuan dish though not as spicy. The lemon grass chicken thigh entree is a unique and flavorful blend. Laksa is featured in several variations and influences. You'll find at least variations of satay: Indonesian marinated meat on skewers and served with dipping sauces. There are several dessert dishes, a full bar, bubble tea, and several other non alcoholic drinks to choose from. The menu choices are dizzying, to say the least and they do a whopping business.

This is literally the best sushi I have ever had. I cannot imagine sushi being better. Started with shrimp sunonomo. The sesame seeds were very flavorful, the vinegar perfect, and the shrimp were awesome! Toro (tuna belly) sashimi was indescribable, as were the yellowtail scallion and salmon rolls. The miso soup was also incredible. The service friendly and fast. I couldn't believe how fast they made the sushi. All the sushi was very good size and the price considering was fair. I highly highly recommend this restaurant!

Dropped by for lunch today and was pleasantly surprised with our trip. I'm not a huge sushi connoisseur but I enjoy it from time to time and this was some of the best I've ever had. I ended up doing the two roll lunch special and ordered spicy tuna (excellent A+) and yellowtail (kind of boring B-). The special also comes with salad and soup (both pretty good). I topped the whole thing off with a couple of tiger lagers. Overall it was a nice trip, would definitely return next time in town.

Our second time here! We have tried their char kway teow and Hainanese chicken rice a few months ago. And today, char kway teow and the grilled lemongrass chicken rice - to which the flavor was delicious and fragrant! Can't wait to come back again to try others!

We ordered the sashimi lunch, naruto roll, and an assortment of vegetable tempura. Was generally unimpressed with the quality of the sashimi here. The sashimi that came with the lunch combo were tiny pieces, and did not seem very fresh. The vegetable tempura was surprisingly good. Service was good, interior of the restaurant was clean.

I still remember the first day this restaurant opened and a very kind gentleman by the name of Mike made me feel very welcome. Over the years I built a relationship with the sushi chefs and would always eat at the bar. Through this locations expansion and later franchising I continue to be a patron of this location even though the other franchised locations were subpar by comparison. Like so many restaurants this one has been ruined by franchising in the pandemic. Most of their floor space is now converted to handling takeout and to go orders including half of the sushi bar seating. Staff is more focused on handling to go orders than they are with actually taking care of customers. If they were to have staff designated for takeout and staff designated for dine in customers this might help with the experience but I don't think that's really some thing that matters to them anymore as they seem to be making much more money on the to go orders than the in-house dining. When my tables order arrived, almost $200 worth of sushi, the ingredients that were meant to be hot or more cold than room temperature and the ingredients that were meant to be chilled were beyond room temperature. Sushi is meant to be a blend of flavors, textures and temperatures, and when it's all been sitting around for who knows how long this isn't usually the case. I have never in my life had cold shrimp tempura or cold barbecued eel and yet this is how they felt it should be served. The waitress was argumentative and rude. We watched is at least three tables who were seated after us place their orders and received their food before we did, after already waiting a half hour for a table and being told that it would be another half hour before our food would be ready because there were so many orders in front of us, all of them take out. When the food arrived and I asked for more ginger I was told that I would be charged for the Ginger because now that they had moved to the to go prepackaged business model they could only give me a prepackaged container of ginger that they had to charge me for were never in my life have I been charged when I asked for more ginger and pound for pound I had more sushi on my plate than any of my dinner companions and yet we all received the same amount of Ginger. Do you think someone with more food would need more ginger but I guess they're just in it for financial compensation and not cultivating return customers. I think it's very sad for a customer who is at a restaurants opening day to come back years later expecting an amazing experience and receiving one of the worst they've ever had. I have been telling my friends for years about the amazing shiitake mushroom rolls that only Pacific East serves. When they arrived the mushrooms looked dried out and there was no shiitake sauce drizzled on them as had been every single time I've ever ordered the dish in the previous decades. To top it all off they decided to put some weird red sauce on the squid which never in my life have I ever seen, as usually they just put a little wasabi underneath it before they wrap it to the sushi rice. To summarize this used to be a great restaurant in franchising and switching to a takeout centered dining model has truly ruined this restaurant. So if you want food that's all the same temperature, cold, then this is the place for you to dine. The sushi chefs seem to take no care with their work as they only seem to be cogs in an assembly line to mass produce mediocre sushi for all the people who want takeout in Cleveland Heights.

The service was what I expected, great. I like what they did in the remodel. The food was not the same though. My friend ordered Sushi and I ordered more turf type dishes. We enjoyed talking there and the staff was nice. But he asked about my food hoping it was as good as I remembered and I asked the same of his. It did not have the same flair or zing it once did. It made us sad as we were so excited to go there. Maybe after they settle in more it will get back better again, but I'm hearing similar from others.

Good for takeout but when I ate in person service was slow and food came out lukewarm? The eel was good and the portions are large but overall would not recommend as a dine in experience.

Warning: if you order sushi (if they answer the phone) for pick-up and they tell you an hour, just know they mean an hour + a full 45 mins in line outside of the restaurant. Also, they completely forgot one of the 5 rolls we ordered. There was a line of 6 people outside on the sidewalk when I got there, with 2-3 more people inside. It only got longer as I waited and many people got to the front only to find out their food wasn't ready yet. They are severely understaffed--at least in the front (one person answering phones for orders, running the cash register, and handling all carry out). Glad they have a lot of business during covid, but they need to be up front about the wait time and get orders right.... Sushi is good, but not worth it.

Amazing sushi, probably the best in Cleveland. The Coventry location has the best sushi every time. They're service has been stellar each time, and it's easy to order for pickup. Lots of options, thanks to the large menu. Sushi is just a small part of their menu. Also suggest the ramen and udon noodles.

Ordered to go-- got two rolls, both HUGE and very tasty. Great portions for the order and it tasted good. I also got a bubble tea, but for $3 I can't complain too much, just wasn't my favorite. For the food though, great!

They are open for dine y'all. Everything was good. The servers were very nice and attentive. I Had sushi during lunch (the Philadelphia and the Alaska) and I had the yellow tail sashimi with jalapeño with yuku sauce. I was so surprised they made that for me. It was very good just melted in my mouth. I also had miso soup and salad which was very good. I had warm sake yummy. I had pork Gyoza which was not really my favorite here. It did not taste like pork gyoza to me. Other than that everything was good. I will be back again.

We ordered through DoorDash spicy tuna roll and yellowtail roll, shrimp tempura, jumbo shrimp, soba, spider eel roll, and 4 bubble teas. The best part was the shrimp tempura which was crunchy/flaky, and the worst was the spicy tuna roll. The fish neither tasted or smelled right (the main reason why I'm giving a 1 star) so we had to end up throwing away 2 orders of spicy tuna. 2 orders because they messed up our order and swapped the yellowtail for spicy tuna. The bubble tea was a bit too watery and the boba themselves were a bit too mushy. The soba was bland but they provided a good amount of noodles which we liked. The jumbo shrimp was watery and they was nothing special about it. All in all, only 2 bobas were finished and no dishes were finished. Would not get again.