Pacific Hotel Cairns

Fabulous hotel. Great staff who were friendly and helpful. Rooms wonderful, well equipped, clean and everything in working order. Pool area great for relaxing with towels. There is a sitting room with help yourself tea and coffee, always available and little CARTONS of milk! There is cool water machine and ice available near a pay for drinks machine onte ground floor. The hotel is 5 mins from the boat jetty and a short walk to the Esplanade Pool. I hoghly recommend this hotel

Spent a weekend (3 nights) here in December 2025 as a solo traveller. Check-in staff were friendly and professional, and that was the only interaction I had with staff during my stay. My corner room overlooking the esplanade was very spacious. The views over the esplanade and across to the inlet were fantastic. The room has the look and feel of a somewhat dated Holiday Inn suite, but it was clean, all the appliances/switches worked, and most importantly the bed was comfortable. A couch would have been appreciated given the space available, instead of the two cane chairs which I barely used. It appears the bathroom was the only part that was recently refurbished. It was functional rather than stylish, but clean and bright. I appreciate that self service laundry facilities were available, even though I didn't use it. I can't comment on room service or the in-house restaurant. The location was truly excellent for my purposes, being very close to the Night Market, Rustys, Woolworths, and a 10 min walk to Cairns Central. All in all, I enjoyed my stay. But only one thing bothered me: the occasional loud noises from cars hooning past late at night on Spence Street. Obviously this isn't the hotel's fault. But if you're a light sleeper like me, it's something to consider. This issue is not something I faced while staying at nearby hotels, and I think it's because Spence Street is obviously popular with idiot hoons and their cars.

We just came back. Location is great. Walking distance to boat tours out to islands, restaurants and supermarket. Hotel and Rooms are very run down and outdated. The rooms need a lounge instead of two outdoor cane chairs. Not very comfortable. Air con is terrible. Breakfast wasn’t the best. I would eat elsewhere. Staff are lovely and accommodating.

This is my second time staying here and it impressed again. Great rooms in mostly good condition - very large room with sitting area overlooking city and water, fast wifi, grounds in good shape, excellent location with everything in walking distance. Noise quite muted given how big a hotel this is. Sleep quality: 8/10

I loved staying here! Friendly staff, walking distance to the promenade and a lovely pool! I would’ve given a 5 star rating but the breakfast in the hotel is horrific and I wish we didn’t drop $50 there when we could’ve gotten much nicer food in a nearby café. It’s very low quality food and theres a poor selection. My toast kept stuck in the toaster and burned multiple times, the pastries werent appealing at all ( definitely pre packaged) and the pre made coffee was really disgusting I couldn’t finish it! Lots of room for improvement with the breakfast!

Fabulous hotel.||Efficient staff, well decorated hotel. Good amenities, water, and ice available and dispenser machine.|Rooms are well equipped, great shampoo and body water. Aurora tea and coffee was of good quality.|There is a safe fridge in the room.|Good A/C abd Wifi

Nice enough hotel with adequate rooms in a good location ... but NO GYM. How can a decent hotel ha d no gym? The receptionist told me to try Genesis Gym which is nearby and does free trial passes ... but their website makes clear that the trial passes are for those with a local address only. The only alternative is a 21 minute walk to Gold's Gym ... such a shame.

The location is very convenient, right in the lively Crains area — just a 5-minute walk to Esplanade Walk, Lagoon Pool Night Market, restaurants, and 10 minutes to the wharf. Our room faced Esplanade Walk, was big and spacious with plenty of sunlight, and had a locker. Check-in and check-out were very smooth. Breakfast wasn’t nice, and in-room amenities were limited, but with so many restaurants nearby, it wasn’t a problem.

Multiple tour groups stay here. There are lots of buses in front during the day and the clientele is international. PROs: There is an ice machine in the lobby and ice buckets. There are self service washers and dryers Convenient location: restaurants, shops (liquor store + pharmacy too) markets and the wharf are within walking distance. Rooms have a safe and mini fridge. The fridge is empty, not filled with overpriced hotel stuff already. The staff is friendly and helpful. The breakfast buffet is decent. Great WiFi service in the room, reliable. CONs: The single beds width are cot-like. Room furniture is austere, most would also say it's cheap. The room size is adequate. The electric plugs probably won't be where you need them. Bring a drop cord. The TV is small. They figure you should be touring, I suppose. SUMMARY: This is not a resort or luxury type place. It's adequate for the 3 nights we stayed especially since our dynamite tour leader, Nellie, had us out and about. No worries.....

First time visiting Cairns and Australia. Needed a hotel within walking distance of the dive shop that I would be using for a scuba liveaboard trip. Needed an overnight stay one day prior and one day after the trip. PADI Travel Network recommended the Pacific International. Wasn't ecstatic about the rate, but in a new town convenience was the overriding factor. A short ride from Cairns (about $25 AUD) I arrived at the International. Very nice and impressive! Check in was very prompt. The room was clean and spacious. The patio had a great sunrise view of the eastern portion of Cairns and later the Esplanade. Great place for my scuba gear to get a final air dry before the long flight back to the states. Great access to the Esplanade walkway. I didn't use any of the hotel services except for the Wifi, which was complimentary. Checkout for the first night was a little confusing. They were going to initially charge my credit card (that I gave for in case of incidentals) when the stay was pre-paid through PTN, it was quickly corrected. Now that I know the lay of the land in Cairns, I would try to look for more reasonable accommodations first on a future trip back. But I realize Cairns is a resort town, with hotel rates to match. If I can't find other accommodations that meet my criteria, I would be happy using the Pacific International again! Will repeat and recommend with caveats.

This was probably one of the best hotels I've stayed at while in Australia. The room was quiet, clean, spacious, and the bathroom was not cramped. The location was great - walking distance to everything! From the downtown area to the night market, and even to the pier, it was a short walk from the hotel. My only gripe was that they don't offer free wifi in the room, which I've grown a bit accustomed to in the US. The lobby, however, does offer unlimited password-protected wifi for the guests. Nevertheless, I had a very relaxing stay. Highly recommended; I would gladly stay here again.

The entrance is beautiful, great location but the rooms are sub-par. We are in a deluxe room, the bathroom and carpets gross me out a bit - we have an infant and it's nice they gave us a crib but everything is old and needs a really good scrub and updating.The TVs are old as well. I asked for my sheets to be cleaned since the baby made a mess in our bed, the lady at the front desk said she would call to make that request and turns out she never did. Our refrigerator doesn't get cold, which is a major problem for us having bottles to keep cold and breast milk. I wouldn't ever come back here unless they updated the place and got Rid Of the nasty carpets.

Pros: - great location next to city centre, activities and beach - friendly staff Cons: - wifi is terrible and they do not tell you or does it state wifi sur name needs to be all caps to login on the wifi - ac unit not working in one unit so moved - $10 per day parking, they do overbook so this doesn't guarantee you a spot esp since its a super small lot - shower has no door so water spills and its just a cramped shower as is - hotel looks beat up throughout - breakfast is super expensive even with discount - no body soap available

Not a five star hotel. I would give 3+. Bathroom dated with chipped tiles. Leaky sink. Room size adequate. Furniture is inexpensive laminated particle boards. In room safe and mini bar. Iron and iron board. Coffee maker inside the room is a plus. In room, not equate outlets for phones, iPad,etc. Pool was clean but some chipped coating at the bottom. No shower or change room or drinking water offered in the pool area. Staffs are friendly. Dinner service was good. Very eager to offer more meat. Need room key to access elevator. Good security measure. Will not stay again.

Stayed here two nights with one night in between when we were out diving. The hotel was very comfortable and well-situated, and the staff was very helpful with storing our luggage and helping us find our way around. Reasonable price, and a great view of the nightly flight of the local bat colony: amazing sight!

Excellent hotel; GREAT LOCATION and wonderful staff. The restaurant is a little high end but a nice breakfast is included. Great Coffee! Free WIFI.

Update from previous review: free wifi abounds now, in cousin in the rooms - yay! Comfort, breakfast, luggage storage, check-in/check-out procedures were all great! Front desk guys pleasant an helpful. Hotel let us store our luggage while we went on a few day excursion and then returned to the Pacific. We got back early and they have us VERY early check-in since the rooms were available - MUCH appreciated! Have been to other places that won't give you a room early just because. Thanks Pacific Hotel, we'll be back!