Neha M.
Google
⭐ 1 star
This was a birthday gift from my daughter — a manicure at Paintbox to celebrate my 60th and her 18th while visiting New York. Instead of creating a beautiful memory, it turned into a huge disappointment.
I was charged $141.08, and within hours, my nails started lifting and peeling. The salon was uncomfortable, hot, and hard to find. Drinks were only offered at the end, despite being advertised as part of the experience.
Worse, their phone number doesn’t work, and no one has responded to our emails. The technician even mentioned service has declined due to investors — not something you want to hear while getting your nails done.
Paintbox is all branding and no substance. I expected better. Don’t waste your money.