Holly M.
Google
I have had a booth with Painted Tree for 4 months, and they have never paid me for my sales. Someone rammed a flatbed cart into my booth, destroying the shelves and some merchandise. Customers will break safety seals and stick their fingers in the product, then put it back on the shelf. Assessing the inventory when I cleared my booth, approximately 20% of my inventory was either stolen or damaged. I did have a camera in my booth, but the wifi is so slow that people are walking away before my camera connects and begins recording. There are cameras everywhere, but the employees cannot find the footage when asked to look. When the booth was destroyed by the flatbed, the manager refused to look at the footage, stating, "Oh, I'm not worried about that." These flatbeds are for vendors and employees, so that may be why she didn't want to look up the footage. As far as the portal and contacting anyone for assistance, the corporate voicemail box is always full. We have to submit a ticket for everything. They don't respond for two weeks and the response is just "thanks for your patience" with no resolution. I had to contact an attorney to terminate my lease early. Please don't become a vendor at Painted Tree.