Palace Catania | UNA Esperienze

We arrived earlier than check in time so we stored our baggage and left the hotel to explore the area as this was our first time in Sicily. We returned a few hours later and only one room was ready so we sat in the lobby for another hour. |Typical of a large hotel, the staff is efficient but not very welcoming to their guests. The staff when we initially checked in, could have suggested the breakfast buffet in their upstairs restaurant. |Our room was small but well furnished and very clean. The housekeeping staff was great and does a wonderful job refreshing the rooms daily.|Bathrooms have tubs which as an older traveler is not ideal. We both slipped getting in and out the first day. Wet porcelain is dangerous. They did provide tub mats upon request which helped the situation. Not sure if they have rooms with accessible showers.|The location was convenient to historical sites, open air fish market, shopping and restaurants.|Breakfast was lovely, lots of food choices and great service. We always include breakfast when booking rooms to make it convenient.

Very nice room and quiet, great location. Day tours we arranged picked us just 3-5min walk south in the (plaza) Piazza Stesicoro, where you will also find the ruins of an ancient roman theater. A little farther south, you can easily walk to see the elephant fountain and Basilica Cattedrale di Sant'Agata. Excellent breakfast, and superb view of Mt. Etna from the 7th (top) floor. The restaurant up there is pricey, but you have a 50% off coupon in your room.

We stayed for 2 nights in September. Welcome at reception was friendly and efficient. The room was clean and comfortable and a problem with our shower was quickly rectified, and followed up to make sure we were happy. Good breakfast, although you had to ask for fresh orange juice.|We ate in the rooftop restaurant one night, reviewed separately, overpriced and the service should have been better.|The hotel is in a good location for all the sites.

Large, upscale hotel in a good location. It’s toward the top end of the thoroughfare ending at the duomo, fish market, and other tourist attractions. It was also just blocks from the Market Fera O’Luni. It has a rooftop bar/restaurant, but is expensive compared to other bars/restaurants in the area. Only plastic cups were provided in the rooms, but real glasses were provided on request. Cleaning staff did not remove the glasses or clean them, but at least that meant we didn’t have to get new ones each day.

Wonderful place to stay in Catania! Great city center location, minutes by walking to all points of interest and eateries. Hotel staff are very kind, and helpful. They will assist you if you want to take an excursion or provide you for food recommendations. Highly rated!

Stayed one night. Great location, but very poor experience. Room service was unavailable — after calling multiple times, no delivery and no response for at least one hour. Our loft room had mosquitoes, which made it impossible to sleep. Unacceptable for a hotel at this price point.

We stayed at the Palace Catania based on Tripadvisor reviews and couldn’t have been more pleased. The hotel is perfectly located on Catania’s main street, with stunning views of Mount Etna and easy walking access to restaurants, bars, and shops. The rooftop bar was a nice, offering both great atmosphere and views. The staff was warm and welcoming, and our room was spotless and comfortable. I would happily stay here again."

We stayed for 2 nights as a stopover due to a late flight arrival into Catania. The hotel is well placed to walk the city and was clean spacious and welcoming.|The breakfast was particularly good, as was the breakfast team who wrestled ultra friendly and helpful.|We didn't like the paper cups in the room, some glasses and real cups etc would have been preferred.|Overall we had a nice stay.