Palace Gate Hotel & Resort by EHM

Stayed here for three nights as part of our holiday. Although the hotel is traditional style the lobby area wasn’t to my taste and needs a revamp. The other areas of the hotel are beautiful, but the real selling point is the swimming pool. The room was very spacious and I have no complaints. The windows in the room were dirty. I realise we are in a bustling city but I’d expect them to be kept clean for this standard of hotel. Also, the only hot drinks at breakfast were basic tea and coffee. It was only on our last morning the lady on the next table ordered a cappuccino. It would’ve been nice if we were made aware of this from day one.

I rarely give a 5/5 but the stay here was absolutely amazing. This travel coincided with my birthday… we DID NOT tell them about it but while we had stepped out of the room they had decorated up the place. It’s that extra effort that made such a good impression.||Overall the staff are very helpful and friendly. The rooms are large, beautiful, clean and comfortable while the hotel was in an extremely central location. ||The hotel has a big touch of Cambodian culture with the layout, art, setting and hospitality which keeps them well ahead of the usual 5-star hotel.

A beautifully decorated five-star property with spacious, well-appointed rooms and excellent amenities. My complimentary upgrade to a large corner room featured a comfortable bed, generous bathroom with hot shower, and a work area. The courteous staff even accommodated a late check-out. Perfectly located near the River Walk, this hidden gem offers exceptional value—I only wish I could have stayed longer.||While the hotel was outstanding overall, morning construction outside made breakfast and in-room relaxation noisy. This was beyond the hotel’s control, but still worth noting.

Absolutely loved our stay here for work, and for a brief family holiday. The staff were attentive, caring, and went out of their way to make our stay comfortable and memorable. Highly recommend. Location great being so close to palace, and good shopping also. 24 hour room service which was great also. Extra big thanks to Q and to the street team who moved mountains (and traffic) for us. We’ll be back!

All round pleasant experience with an efficient communication and booking process. Comfortable and large rooms. The pool feels like an oasis in the heart of a busy city and only a few steps from the Palace. Staff always helpful and professional and special thanks to Linda for assisting with additional requests.

Wonderful 4 nights stay, the most accommodating and friendly staff, real 5 star experience. Rooms are immaculate, clean and well maintained, beds super comfortable. Again the staff here make the place, location is perfectly central for all sight seeing, if I do return to Cambodia will surely be back.

Hotel is in a good location, near the royal palace. Beautifully decorated. Rooms are spacious and has everything you could need. Good powerful shower too. Charming and helpful staff. Hotel has a quality feel and is traditional in the best possible way.

An absolutely amazing experience at the Palace Gate Hotel spa and salon! A huge thank you to Nourn at the reception: she was incredibly friendly, helpful, professional, and always in a great mood. She went above and beyond by helping translate from English to Khmer to explain to the hairdresser what my mother wanted. Thanks to her, everything went smoothly and respectfully. The hairdressers were also so kind and did an incredible job. A lovely team in a beautiful setting!