Palace Hotel

Truly fantastic hotel. Perfect location, staff is incredibly attentive, rooms are immaculate, breakfast is +A and there is a seemingly 24 bar, as well a VERY convenient restaurant just in front of it that was reliably good. We had a junior suite and the view of the lake was scenic. No complaints. Special Thank you to hotel staff Daniel

Our four-night stay at the Palace Hotel in the town of Como was an unforgettable experience. The hotel’s wonderful location put us right in the center of everything, making it easy to explore the city. Housed in a historic building, the hotel’s stunning architecture and well-preserved charm blended seamlessly with the town romantic atmosphere. Plus, the amazing view of majestic Lake Como added an extra layer of magic to our stay. Check-in was fast, easy, and completely hassle-free. Our room was beautiful and luxurious, featuring high-end sheets, premium toiletries, and an overall feeling of elegance. The fantastic bathroom, complete with great water pressure and high-end amenities, made every moment feel indulgent. Breakfast was another highlight, offering an exquisite selection of fresh products and a variety of choices. The service was outstanding, with the staff attending to every detail. The coffee was particularly exceptional—a perfect way to start the morning. Check-out was just as smooth and reliable as check-in. My only minor complaint would be the small elevators, but that’s to be expected in any historic European building. If you’re visiting Como, I highly recommend staying at the Palace Hotel—you won’t regret it!

The hotel is in a good location with a great view if you have a lake view room. The staff were very professional and courteous, and offered ideas for restaurants. The hotel AC was off for another couple of weeks which is common in Europe. The room did get a little warm, so the hotel provided us with a fan. The room was spacious and comfortable. The breakfast buffet was excellent and had a variety of food.

This is a fantastic hotel. Superbly placed for Como town, the boats and with its perfect views. The staff are polite engaged and helpful- every one without exception was lovely. The view of the lake from our room was fabulous and worth the money. Our room was a twin and a little smaller than I thought it would be but spotless and well appointed. I’m a Brit and always miss beverage making facilities.|The restaurant serves limited but delicious food. |The breakfast was extensive and fresh. I felt my 5 day b & b package was good value. We traveled to Belaggio and to Lugano and saw nothing that would have compared

Had a great stay for a couple of nights in Como. Located right in front of the lake, the hotel is an old, stately building but with all the modern amenities. The train location is just steps away, and very close to the city's main shopping & dining area. I had an elegant room with spacious bathroom. Comfortable bed, too. Amazing buffet breakfast spread. And try to get the table by the window overlooking the lake if you can! Thank you Palace Hotel, for making my first time in Como memorable.

Very nice, clean, quiet hotel with a great lakeside location. It’s a 4 star property but needs more attention to details to justify the very high prices. Add bathrobes and wash cloths, put a small chocolate on the pillows at night and add new water bottles daily. Breakfast buffet was excellent, dinner was just okay with very good service.

**A Wonderful Experience Despite a Few Hiccups** I recently stayed at this hotel and had an overall great experience. Initially, we encountered some issues with the room, but I must say, the staff handled everything beautifully. I am pregnant, and they went above and beyond to ensure her comfort and safety. They quickly resolved the issues with the room, even offering a room upgrade to make sure she had everything she needed. The staff's attentiveness and willingness to accommodate our needs truly impressed us. The atmosphere was welcoming, and their commitment to providing a positive experience made our stay stress-free. I highly recommend this hotel for anyone looking for excellent customer service and a comfortable stay!

Our room had the most beautiful terrace. We were very grateful for the beauty and level of service we received. Very romantic! Also, our room smelled so good. I’d love to know what the shower gel & products were scented with.

4* Hotel Palace Lake Como, Italy Location is perfect, close to Il Duomo, ferry, shopping center Nice building Reception: shorter man was friendly; taller guy was gruff Room was nice, spacious, and clean Nice amenities PLUS: the breakfast buffet was excellent! Real fresh fruit that were delicious Decaf coffee was just okay. Nescafe? Multilingual staff.

We stayed at the hotel April of 2023 . Unfortunately our belongings kept disappearing from our room. A pair of Prada reading glasses and my husband's apple ear pods. When we checked the location of the EarPods we noticed that they were almost 20 miles from any place we visited while in Como. The hotel management found our property that was taken and distroyed from our room and did not take any responsibility for what had happened.

Do t stay at this hotel. The service we were given by the hotel was very poor and I didn't even hear from anyone in the hotel after I checked in. The rooms are not as explained as they showed in photos and on the website. The location of the hotel it says is at the heart of Como. They were right about this, music blasting, busy road right out the back, marina behind. This hotel cuts you short and I recommend not staying here!

Stayed here during our recent trip to Lake Como at the end of March. Perfect location across from the lake & staying in room 231 gave us a wonderful lake view. Night time views were the best!! Staff was friendly. Breakfast every morning from 7-10:30a was great, with a wonderful selection of offerings ranging from scrambled eggs, prosciutto, a variety of breads & toast with jams, Italian pastries, cereal, fruit juices, fruits, & a variety of cold cuts, including my favorite...smoked salmon!!! Of course breakfast wouldn't be complete without café, with choice of espresso, latte, or cappuccino. The decor from the reception lobby to the conference rooms like where breakfast was served were super fancy, making me feel as if I was eating back in the Victorian days, with fancy chandeliers & such. Our room was nice, comfy double-twin/king bed & pillows, and a really nice shower with rainfall shower head PLUS a wall wand which came in quite handy on days when I didn't want to wash my hair or get it wet! The water pressure was great & hot water was always plentiful & came quick. There was also a handful of English-speaking channels in the TV, which was nice. And I think it had HDMI hookup if we wanted to watch stuff from our electronics. So why the minus 1 star? Well, it might seem silly but it's my review & my reasoning. 1) I had called one afternoon requesting an ice bag/pack for my sister staying the Jr Suite next to us after she had stubbed her foot in the furniture. That request never was fulfilled. 2) We had bought a bottle of Toscano wine & asked if we could drink it out in their terrace, but we were told the manager probably wouldn't allow it, but rather we would have to do so in our room. At least they provided a cork screw bottle open for us. 3) When we were checking out, they tried to charge us €25 for the unopened/unused bottle of Prosecco that was in our room when we checked in. We had to tell the front desk guy that the bottle was still in the bucket after being asked "why did they put it in your bill then?" Perhaps that's a question to ask your staff, but we didn't touch that bottle the entire 3-4 nights we stayed there. So, pay attention to your bill when checking out!! Yeah, it was a pretty nice hotel, but not sure is stay again. Especially with other locations around the lake. It was a great view, but we paid for that!

Very cold AC, staff is outstanding, and rooms are very large and clean. Location overlooks lake. Highly recommend.

Super great happy hour drinks and great appetizers. And the sunset and lake views are beautiful!