Palacina The Residence & The Suites

Palacina holds a very special place for us. We keep coming back every time we’re in Nairobi, and each stay reinforces why. The consistency, comfort, and warmth are unmatched. The managers are fantastic, and the staff across all departments are genuinely kind and welcoming. Whether it’s housekeeping, the kitchen team, or the gardeners, everyone makes an effort to say hello and make you feel at home. It’s rare to find a place that maintains this level of care over so many visits. This time travelled alone for work the first two weeks and were later joined by my fiancée and my mum. We truly appreciate the entire Palacina team and I am already looking forward to come back.

This was my first time staying at Palacina and I really loved it. The atmosphere is calm and peaceful, which made it easy to relax. I’m quite active, so I really enjoyed using the gym and especially the indoor swimming pool — it was perfect for doing laps in the afternoons. The staff were very friendly and made me feel welcome throughout my stay. I would definitely come back.

Palacina holds a very special place for us. We keep coming back every time we’re in Nairobi, and each stay reinforces why. The consistency, comfort, and warmth are unmatched.||The managers are fantastic, and the staff across all departments are genuinely kind and welcoming. Whether it’s the reception, the housekeeping, the kitchen team, or the gardeners, everyone makes an effort to say hello and make you feel at home. It’s rare to find a place that maintains this level of care over so many visits. We truly appreciate the entire Palacina team. Thank you and see you soon again!

Thank you for an excellent reception by Hassan at 220am proving us a warm welcome and information about our room and meals. The Palacina is a beautiful lush oasis away from the bustle of Nairobi. The kitchen and server staff provide fresh coffee per request and excellent omlettes. Our suite with 2 bedrooms was decadent and clean. Incredible experience. Wish we had more time to use the pools.

Our experience was outstanding. We were referred by Daniela who worked there in the past. We didn’t know what to expect. But the service was first class. The room was off the charts. The hospitality was amazing. Patrick was the absolute best. He facilitated every request that me and my fiancé had. He made sure that we would remember that place forever and we definitely plan to be back the next time we come to Kenya. Thank you for an amazing stay. 100/10 experience.

Palacina is a true treasure here in Narobi! It has all the conveniences of a “big” hotel, but with all the charm and hospitality of a small boutique hotel. A great place to start or end your visit to Kenya as it is just a short trip to most airports. The rooms are fantastic and comfortable, and you can’t beat the food and beverage either!

We stayed total of four nights a the Palacina in a three week period and our stay was exceptional each time. The staff were incredibly friendly and helpful. The overall service was wonderful and the rooms we stayed in were of the highest standard. I wouldn't hesitate to stay here again next time we're in Nairobi.

Thank you for an excellent reception by Hassan at 220am proving us a warm welcome and information about our room and meals. The Palacina is a beautiful lush oasis away from the bustle of Nairobi. The kitchen and server staff provide fresh coffee per request and excellent omlettes.