Palácio do Governador

We had such a wonderful stay at this charming boutique hotel in Belém—one of the true highlights of our trip. The neighborhood is beautiful, full of history, and so easy to explore. We loved being able to walk to nearby sights and try the great local restaurants just steps away. From the moment we arrived, we felt genuinely welcomed. The hotel has a warm, intimate feel, and every detail was so thoughtfully done. It really felt like a home away from home. A special thank you to Marcos, the General Manager, who was incredibly kind and hospitable. He truly went out of his way to make sure we had everything we needed, and we appreciated his personal touch so much. And we have to mention the breakfast—absolutely amazing! It was such a treat to start each morning with a delicious, beautifully presented meal in such a lovely setting. This was more than just a place to stay—it was part of what made our trip so memorable. We’re already talking about coming back and would wholeheartedly recommend it to anyone looking for a special, welcoming place to stay in Lisbon.

What a great hotel. Built on the ruins of an ancient church the hotel is beautiful and luxurious. Our bedroom ceiling was the brick and mortar of the old church. How unique and beautiful. The entire staff was friendly and willing to help in anyway. We had dinner in the restaurant and it was wonderful. Large servings, beautifully served, and delicious. The breakfast is also wonderful. Buffet style and you can also order from the menu. Every area of the hotel was very clean. The hotel offers both an indoor and outdoor pool. The outdoor pool has a very large sun deck area with lounge chairs. The front of the hotel has a sitting are to watch people go by or just relax and read.

Do yourself a favor and don’t stay here! 1. No concept of room service. Rooms don’t get cleaned, they say there is a turn down service but when we walk in to our room at night they claim they forgot to do it - 3 nights in a row. 2. We stayed at room S03 and it stinks like crazy. 3. Breakfast buffet had very limited options. 4. Kids pool is a bathtub. 5. How on earth can a hotel not have restaurants open on a weekday and they except us to eat somewhere else? We are traveling with 3 young kids and paying a fortune for 2 rooms but the service is below a 2 star hotel!

Hotel was lovely as was the service but as another reviewer mentioned it’s more of a 4-star than what you would expect of a 5-star hotel. All the staff were pleasant and helpful but kind of struggled in the food and beverage department. A few struggled with English and service was nonexistent poolside. Location is quiet and far from the centre but it is about 7-18€ Uber/Bolt ride away (20-30 minute drive). Tram is convenient around the corner and is approximately 30-40 minutes away and can get really packed. All in all I enjoyed my stay and would recommend but advise to lower expectations a bit.

Beautiful, spacious, and spotless rooms cleaned multiple times a day. The outdoor pool is large with super comfortable loungers and a great pool bar. The spa area is top-notch, with sauna, steam room, ice shower, and a big indoor pool. Breakfast is generous and partly à la carte. Stylish lobby and excellent service that meets all expectations. Sometimes there’s a short wait for service, but overall, perfect for exploring Lisbon and Belém while relaxing in the sun. It's a dream hotel

We stayed here for the Easter week and whilst the hotel is out of the city centre, the public transport system made it a perfect location. The room was spacious and clean and the front of house staff were exceptional, every query or general questions were handled brilliantly and nothing was too much trouble. Breakfast was OK and a bit hit and miss at times depending on who was working but nothing to change our minds on the lovely hotel and staff.|We would thoroughly recommend this hotel for discerning travelers looking for a luxurious gem in a very pretty part of Lisbon, outside the hustle and bustle of the city but close enough on the fabulous E15 tram

Second time staying at this hotel for NOS Alive. The hotel is beautiful and the reception staff are brilliant. Rooms are very clean, very spacious and have lots of amenities. | We were a bit disappointed with the breakfast (not buffet like last time) and most of the dishes were egg based so if you dont like eggs theres not much choice. The day time menu has also changed since last year and there was nothing on there that i liked. Also the service for drinks can be very slow. |One day around the pool we were asked to turn our music down (not on loud and we were the only people at the pool) and were told that there was a certain “clientele” staying that wouldnt like it!! Suffice to say we wont be staying here again next year and we have already booked another hotel. We pay a lot of money to stay wherever we go around the world and dont expect to be treated less than other guests so i was a bit disappointed with our stay this year.|Cant fault the hotel itself though it is beautiful inside and out and is in a lovely location.

The bed is so comfortable it was like a dream. But on to important matters the staff were amazing and went out of their way to help us. My husband forgot his camera charger and the concierge found us a place to buy one and arranged a taxi for us. The breakfast buffet was delicious and full of fresh food. Would definitely stay here again if I’m in Lisbon