Palapa

IM HERE RIGHT NOW !!! Terrible experience. I've been to more than 20 candlelight concerts and always want to go back. But this time made me think long and hard about whether I'll ever go back to another concert. Terrible service, excellent location, but terrible audience disposition. I even asked if I could pay a fee to change my location with a better view, and they said no. The worst part is that the concert has started, and the good spaces are still empty. I don't think the organizers of this Halloween concert at Palapa Miami are the ones who always organize and strive to ensure the audience enjoys the experience to the fullest.

This review is solely with respect to the service and administration of this venue. Please understand location and atmosphere are amazing but the administration of the venue is what I am reviewing. Though the venue itself is well positioned and well decorated, I have to say their could be even the tiniest bit more finesse to the menu and the service where we weren’t allowed even a glass of water after paying for a bottle and tapas.

I’ve always loved this place and its concerts, and yesterday’s jazz concert was enjoyable. However, the wine “selection” was disappointing. They only offered 1 Cabernet Sauvignon, and it was particularly awful. I totally understand the thinking of having an affordable wine on the menu, but it shouldn’t be the ONLY option. I hope this place is under new ownership, so hopefully they correct this, otherwise they will definitely lose me as a customer.

Amazing! It was my 4th time going to candlelight event, I love them , very intimate and beautiful atmosphere, the musicians are just out of this world , so talented, engaging and captivating with their talented work. The staff at the place was great as well, very professional and fast. Recommended to everyone who appreciate great live music and beautiful setting!

The place is beautifully decorated and have such amazing vibes. The ambience is inviting and accommodating for the event. The only thing I would really change is the options for food, not ideal. Service is outstanding!

On 12/11/2025 - The jazz band was absolutely amazing! The 1hour show was truly a fantastic performance. Zero stars for Upper Buena Vista Valet Park, unfortunately, the valet service was unacceptable. I waited one full hour just to get my car back. That kind of delay is extremely frustrating and completely unprofessional, the valet experience seriously needs improvement.

The musicians were talented and engaging. They take the time to explain song choices. Great experience 👍

Palapa at Upper Biena Vista in Miami felt like a cute small village of shops and restaurants. The Candlelight Consert inside Palapa was decorated with candles, of course, however, I would've liked to have seen a lot more candles. It was fresh inside as they had very large fans going. The seating was varied. Their were couches, all styles, high top tables, and regular tables. It was cozy. There were people dressed up and dressed down. When the concert started, the fans were shut off, and that's when I felt the mosquitoes even with repellent on. The staff was attentive. The meñu was very, very limited. I got a drink from the shops. The parking is also very limited. I ended up parking 2 streets down in a residential zone. They have valet service if you want to drop $$. I'll definitely be going to see more Candlelight concerts in the future.