Palatin Hotel Jerusalem

The staff were very polite, friendly and very helpful. Breakfast was good. Location great. On the downside, no elevator and our room was on high 3rd floor, room okay but small with no drawers, bathroom was a disaster: mold, peeling paint, sliding door which didn't close all the way and obviously with no lock, super tiny but had hot water! Definitely needs renovation.

We stayed April 2016 9 days it was a great convenience and off the the Main Street. Was quite and peaceful. The staff were great. The front desk clerks were incredibly knowledgeable with detail about where and how to go anywhere in Israel. The only thing is missing is an elevator. I would definitely stay there again.

the hotel is well located and close to public transportation. Beds are comfortable and the breakfast is simple and good. however, it does not have good sound insulation in the room. I woke up several times during the night by external noises, or chatting guests in the hall or bathroom exhaust noise from the other rooms.

I love this hotel because it's very quiet & the clerk is very friendly. EXCELLENT shower & air conditioner. I took a small room but i really like it. The only con is there's no refrigerator or safe. I'd really recommend coming here 4 someone who's looking 4 an affordable hotel & likes a quiet place.

Location Excellent, Staff courteous, room was filthy, marks all over the wall, not cleaning lady's fault but needed paint. Bathroom door was attached with Zip Ties, toilet roll hanger dangling off wall with old caulking, place really seriously needs a repair man that knows what he is doing. Not even hot water to make a cup of tea, had to go across street and ask for hot water at the cafe to make tea.. Really had the feeling Noone cares. TV stopped working, breakfast is OK. Before you stay here, take it from a local Israeli, there are many hotels and apartments for about the same price in the same location and they are all better than this place. The cleaning lady however was incredibly nice and helpful hope she gets a raise. Great location, nice staff, lame accommodations, not even one thing should be broken in a hotel room... This place has broken things everywhere.

Staff are brilliant and very helpful, room we stayed in clean, but and this is a big but, the place needs a full decoration and a lot of work. I have a shed out my back that is used for storing tools. It has a leaky roof and a very dodgy floor and would be in better condition than the room we got for approx £100.00 a night, pay a bit more and go somewhere else, don't get taken in by the good photos they probably were taken 20 years ago, there is no bar area even though it looks like there is, our bathroom was approx 3m x1m that includes the shower, bedroom small wardrobe to hang clothes but no drawers to put anything else into basically you live out of your suitcase, breakfast was good as long as you are happy to eat as they eat breakfast, we found it good enough but others may not. As I said the hotel is updated and definitely not up to the standard I would expect, but once again staff very helpful and place clean.

Old, disgusting, run down hotel. I wouldn't recommend anyone to stay there. I cannot even begin to say how much I hated my stay there. First of all, there is no elevator there, so I had to carry up my heavy suitcases myself three flights of stairs. Also there no parking in the whole area, only if you walk five minute there is a small lot which is almost always full, so if you come with a car, good luck managing with parking and schleping your suitcases through the streets of Jerusalem. Then the room itself was tiny and very old and outdated. The shower is tiny, and the bathroom is very narrow, so if you have wide hips, you will have difficulties using the bathroom. The air conditioning took forever to cool the room, and rattled very loudly the whole night, which really disturbed my sleep, and then early in the morning construction started in the area, and essentially kept me up from 6 in the morning. Since they make their bookings non - refundable it is important people should know what they're getting themselves into. I guess there's a reason they have a no refunds policy, once you see the room you will probably want a refund. Also, the guy at check-in late at night was extremely rude and unhelpful to my situation as well. There are much better hotels in the vicinity, this hotel is cheap for a reason - you get what you pay for.

The location of Hotel is very nice. Place is quite and calm. Staff is very nice and helpful. You can visit old city and city center, its on walking distance. Rooms are quite ok, I was not very satisfied with the rooms, One of the god option to stay in Jerusalem.