Palazzo Alfieri Residenza d'Epoca - Alfieri Collezione

Amazing hotel and staff. We had a balcony room overlooking the river and it was a stunning view. Rooms were very nice and well maintained. Staff gave us a great recommendation for a restaurant as well since ours was far and theirs was much more convenient. I would highly recommend this hotel. And their breakfast, incredible.

We stayed here five nights. The location is great. That's it. The ladies at the reception desk are not very friendly, feels like the guests are bothering them by checking in or out. The worst was the room. We had booked a so called "premium" one, that was not only very small, but looked old and not well maintained. The closet was terrible, with few and broken hangers and a safe-box so small and old it is better not to use. The view was to an inner patio filled with trash and construction debris. The breakfast was included but the quality was mediocre. They managed to have the only bad coffee we had in Florence. All in all not worth it.

Love the location, very clean modern rooms, breakfast was included and absolutely delicious with a great variety of options. Nice courtyard area! Very reasonably priced. Would highly recommend and would stay here again.

⸻ I had a wonderful stay at this hotel in Florence. The view from the room was absolutely stunning, overlooking the river and the beautiful historic buildings—it truly felt like staying in the heart of Florence. The room was very clean and well-maintained, which made the stay even more comfortable. The staff were kind, professional, and always ready to help with anything I needed. Overall, it was an excellent experience, and I would definitely recommend this hotel to anyone visiting Florence.

A Flawless Stay – 11/10 Experience** I recently stayed at *Palazzo Alfieri* in Florence on July 30th, and I can confidently say it was one of the best hotel experiences I’ve ever had. While I prefer not to mention staff names for privacy reasons, I want to highlight that **every single team member—daytime and late night—was exceptional**. Their professionalism, kindness, and attention to detail truly stood out. We experienced a very minor issue (not the hotel’s fault), and their response was nothing short of outstanding. They went **above and beyond** to address it—far exceeding any expectations. Honestly, the issue wasn’t even worth mentioning, but their proactive, thoughtful approach was deeply appreciated and showed how committed they are to guest satisfaction. One unforgettable moment: my girlfriend’s jaw literally dropped when she stepped out onto the terrace overlooking the Arno River. The view is something we’ll both remember for a long time. In short, this hotel is a gem. Service, atmosphere, location—everything was **perfect**. I’ll absolutely be coming back. Highly recommended to anyone visiting Florence. **11/10

Porter only helps once you reach the lobby rather than the door, rooms do not match the pictures, very stingy with complimentary water, calling front desk from your room yield no result (better chance to use your mobile and call the hotel). Good location and relatively spacious suite, hence, passing the minimum requirements yet, not a great value for money.

We had a wonderful stay at Palazzo Alfieri Residenza d’Epoca – Alfieri Collezione. The location could not be better—right on the Arno River and within easy walking distance to all of Florence’s main sights. The Uffizi, Ponte Vecchio, and Duomo were just a short stroll away, which made exploring the city effortless. The staff were exceptionally kind and attentive, always ready with helpful recommendations and a warm smile. Our room was comfortable and elegant, and the view from the balcony was simply stunning—looking out over the river and rooftops of Florence was unforgettable. Breakfast each morning was plentiful and very good, with fresh options to start the day before heading out. Overall, this hotel combines history, comfort, and hospitality in the heart of Florence. I would highly recommend it to anyone looking for a memorable stay in this beautiful city.

Its a nice hotel in historic location with a so good staff that made are holliday one of the best times that we had . Also room was very clean and no noise at night. Already there was a good restaurant with nice staff and delicious Italian food. Location was so amazing for to go to every historic places. Thanks a lot from hotel staff for their charming welcome and goodbye.