Palazzo Doglio

We had an amazing time at Palazzo Doglio and would definitely recommend it. The location is central, very close to Marina and the old town. The small square inside the hotel with many restaurants is gorgeous and so very Italian. Breakfast had vast choices and is of great quality albeit can be chaotic at busy times. The rooms are cleaned twice a day and are always super clean. The service is excellent truly a 5 star. Overall, a memorable and relaxing stay at a beautiful hotel.

Apart from being one of the best appointed hotels I've stayed at the staff are fantastic. They remember and pay attention to the little details that make a temporary stay feel like family. A special shoutout to my room attendant Sandra who chattered away and managed to cross our language barrier with mime.

Disappointing service and misleading room service information I was very disappointed with my experience at this hotel. Booking sites list the property as offering 24-hour room service, and the in-room QR code menu clearly suggests that food can be ordered at any time. However, when I attempted to order food at around 11:30 pm on 2nd October, I was informed that only drinks were available. When I raised this with a manager, he was dismissive rather than helpful. Eventually, they agreed to send a club sandwich with fries, but when the food arrived it was cold. For a property that positions itself as a high-end luxury hotel, the service levels and staff attitude fell well below expectations. At the very least, the hotel should ensure that its advertised services accurately reflect what guests can actually expect during their stay.

Palazzo Doglio is hands down the best place to stay in Cagliari. From the moment you arrive, you’re treated like royalty — the service is impeccable, warm, and attentive without ever feeling overbearing. The rooms are luxurious, beautifully designed, and incredibly comfortable, blending classic elegance with modern touches. The central courtyard is a stunning oasis, perfect for enjoying a quiet morning coffee or an evening drink. With top-tier dining options, a world-class spa, and a prime location just minutes from the city center and waterfront, Palazzo Doglio is more than a hotel — it’s an experience. Can’t wait to come back!

A great hotel. Rooms were large, very comfortable and the air conditioning quiet and effective.| We had rooms overlooking the square but we weren’t bothered by any noise. We really enjoyed the variety of breakfast food available and the excellent coffee.|The location was perfect, not far from the Bastion Saint Remy.|Naomi and Giovanni were excellent, knowledgeable and very helpful in their suggestions, as were all the reception staff. We took a private transfer to Poetto beach and a recommended beach club, Sam’s Beach, which was a very pleasant way to spend the day. Also, if you enjoy history, the Roman excavations at the Museo del Tesoro e Area Archeologica di Sant’Eulalia were very interesting.|All the staff at the hotel and the bar were friendly, professional and made for a fantastic holiday.|Excellent restaurants in the square and within walking distance.

I stayed at Palazzo Doglio recently and honestly had such a great time. Right from check-in, the staff made me feel welcome — friendly, professional, and always ready to help. Every interaction felt genuine, and it was clear they really cared about making my stay enjoyable.||I booked a suite, and it was even nicer than I expected — big, beautifully decorated, and super comfortable. It was spotless, and I loved the little details that made it feel special. After a day of exploring Cagliari, it was so nice to come back and just relax there.||The location is great too — close enough to walk to the main sights, but still quiet and peaceful at night. I left feeling refreshed and already know I’ll come back next time I’m in Sardinia.

Excellent location and Service. Great place to stay while in Cagliari (small, and nice walk to old town). Rooms are clean, breakfast extremely good and very goods restaurants in the courtyard and close by. Lorenzo in the Reception was always helpful and friendly.

Had high expectations for Palazzo Doglio as part of the Leading Hotels of the World collection, but unfortunately my stay was very disappointing and certainly not up to that standard.||||Noise – the biggest issue and the lack of relaxing outdoor space such as a pool! ||||The hotel is extremely noisy, making it almost impossible to sleep.|| • From the hallways, footsteps and conversations carry directly into the rooms.|| • From above, constant chair dragging starts early in the morning.|| • From outside, the central courtyard restaurants bring late-night chatting, singing, and music.|| • Add to this dogs barking in the early hours and garbage collection at 6am, and it meant multiple nights of broken sleep.||||For a 5-star property, the lack of soundproofing is shocking.||||Room (210 – Corner Room)|| • Large in size with two small balconies, but both overlooked the noisy courtyard.|| • Décor is dark (brown/aubergine walls, sand curtains) and the lighting is harsh rather than relaxing.|| • Practical issues:|| • Wardrobe door blocks access to the bathroom.|| • Shower area had mould and grouting that needs refurbishment.|| • Only two tiny 330ml bottles of water per day, which is insufficient for both drinking and the coffee machine.|| • On one night, no turn-down service, no water provided, beach towels left in bathtub, and no body lotion/tissues – unacceptable for this category of hotel.||||Breakfast (Osteria del Forte)|| • Sat outside by the fountain but noise was intrusive.|| • Food quality underwhelming: dry bread, runny scrambled eggs, below-average cold cuts.||||Spa & Facilities|| • Extremely small spa area, shared entrance with the gym.|| • €50 per person entry fee is excessive, especially given the size.|| • Facilities: one small pool, Turkish bath, sauna, a few loungers.|| • For a Leading Hotel, the lack of any outdoor pool or relaxation space is a major drawback. This hotel is not suited for guests seeking rest or leisure.||||Service & Operations|| • Check-in with Lorenzo was smooth, but overall service inconsistent.|| • Twice, housekeeping blocked room access for 15 minutes after breakfast, once even instructing me not to use the bathroom as the floor was wet.|| • Parking is off-site, a short walk away, and €10/day – manageable, but not clearly explained in advance.||||Overall Impression||||Palazzo Doglio may look impressive at first glance, but it fails on the fundamentals of a luxury hotel: peace, comfort, and consistent service. The noise, lack of proper spa or relaxation areas, and inconsistent housekeeping make it feel far from the Leading Hotels of the World standard.||||If you are looking for a relaxing stay with outdoor space and a good night’s sleep, this is not the hotel for you.||Will not be recommending this hotel in Cagliari, will definitely be staying elsewhere on the next trip!