Palazzo Montecasino

Had the best time. This place is gorgeous and located right beside a bird sanctuary. The pool was beautiful, the staff was excellent. The food in the resto and the room service were great. I recommend the ribs and french fries. I would deffinitly go back. Thanks for all the bloody marys!!

I love this hotel, been coming here once a year for about 10 years and I look forward to it every year. Im here for business but the staff, the breakfast, the pool and the peacocks make it feel like a holiday ( so i often extend). Lots of restaurants next door in Monte too so pleny of variety when here for a week.

The service delivered by staff in this hotel is excellent. If you like old school service, confident , professional staff you will like it here. We are 2 nights into a 4 night stay the weather has been awful ( not the hotels fault obviously) . But the food and service have cheered my sunseeking self up! Special thanks to Jacob, exceptional at the bar. The BA crew are very lively early evening. We like to see people having fun so it hasn't bothered us at all. But it would some!

At the end of our wonderful African Safari vacation, we opted to stay at the Palazzo to relax, enjoy the casino, shop, and experience some of the restaurants.|The Palazzo definitely feels and looks like a grand old Italian palazzo. The hotel is magnificent in every way. From the grand staircase through the beautiful grounds to the enormous pool, we felt like we were royalty. The breakfast was delicious, but we ate most of our meals next door in the gorgeous mall with the casino. Our room was very elegant and well-appointed with wonderfully comfortable beds.|Make sure you go next door to the mall/casino. It looks and feels like an authentic Italian village with cobblestone walkways, bridges, and stores/restaurants with Italian styling.|Also, be sure to tour the bird sanctuary on the property. It was very enjoyable.|I would definitely recommend enjoying a stay here.

The hotel is getting tired, scuffed hallways and deteriorating rooms. Needs a good lick of paint, some incompetence on a few occasions on the front desk. However, a lovely member of staff called Paul was great and sorted things out when others didn’t. Breakfast is very good here though and so recommend it

Not only looks like an Italian Palace, but you are treated like royalty. The design of the building is absolutely beautiful. The rooms well equipped with an extensive minibar, very comfortable beds, a shower room, a bath and i loved the chocolate bar left by the pillow. The windows open to gardens. Birds singing and if you choose the rooms facing the main inner gardens, you heart the sound of water, from the fountains. Roses everywhere. Ground floor rooms have their own outside 2 chairs/table. The swimming pool is huge and welcoming. You can a massage by the pool as 3 properly set up stalls, with professionals. Inside There's the spa, a bar, an amazing restaurant and staff that will delight you. I had trouble with my restaurant bill, it's new, and charged other colleagues' bill to mine and vice versa. Just check carefully, but the reception desk will be delighted to help you and correct if any mistakes are found. From the building you have an internal access to the Montecasino main entrance and the Birds Paradise zoo. The bar area gets busy and noise afternoons, after everyone is enjoying a drink before going out to the extensive restaurants on offer in the casino, or awaiting the Uber to Sandown's Nelson Mandela's square. If i could, i would have stayed here another week. Great breakfast selection as well. Recommended

I love the place but recently there has been guest from the British Airways. Those people have no respect for the place. Don’t go between 5pm to 7pm. They are all over the restaurant with their beers & they are very loud & entitled too. I to love going to Monte casino especially their owner restaurants but now they are awful.

Nice hotel, lovely pool area which unfortunately is spoiled by noise from inconsiderate people using phones on speaker, and kids playing video games loudly. It used to be the case that playing portable radios was not allowed because of the disturbance caused to others. Can’t the hotel introduce a policy to require people to use headphones if they want to watch videos, listen to music, or play games?