Palazzo Presta

We loved our stay at Palazzo Presta! The hotel itself is situated in the centre of the historical town. It is beautifully designed with each room having a different theme. It is also a stones throw away from their neighbouring hotel which has a pool that can be utilised. There is a very spacious roof top where you can sit in the sun (and bar) which isn't busy and has a nice vibe at night. Breakfast is served every morning with a wide range of options, including various local dishes, and every morning we were served complimentary slices of cake. ||||We were initially given a room which was quite dark but after we enquired with the staff, they were incredibly accommodating and moved us into a beautiful room overlooking the street corner with lots of natural light.||||We were overall super impressed with the friendliness of all the staff and had the pleasure of going on a hike with the lovely Francesca- the hotel offers various activities to do, including hiking and cooking classes. ||||We highly recommend this hotel to anyone looking for a beautiful, peaceful stay in the centre of Gallipoli.

We only stayed for one night but the hotel was beautifully designed with breathtaking and unique features. The rooftop is also a nice touch and the pool is a beautiful place. As many other reviews state, they have multiple palazzo's so you may not be in the one you book. For the price which is significantly higher than others in the area, we were expecting near perfect. Unfortunately the sink didn't drain, one of the shutter doors didn't close and we were constantly awoken by the front door being slammed shut. The other rooms may be nicer. We wouldn't return to Palazzo flora for that reason. However it is a great place to explore Gallipoli old town.

We recently stayed at the hotel for 4 nights in June. |From the check-in to the time we left, the hotel and its staff were a delight. |The furnishings around the hotel are wonderful , the rooms are unique, comfortable and welcoming. The bathrooms are large and have everything you might need. |There’s a rooftop bar which serves great cocktails ( we didn’t have the food )in a really nice setting . |The sister hotel Palazzo Flora has one of the most unique pools you are likely to come across . |We only had breakfast one morning but it was well prepared and very good value , the only problem being you will eat too much. ||What sets the hotel apart for me was the staff . From the professional check-in , to the maintenance crew, the staff who served the breakfast, Vincenzo the chef and finally the bar men, cocktail mixologists , every single one of them were friendly, personable, helpful, polite and good company . ||Special mention goes to Francesca , who is a joy . Nothing was too much trouble and , despite me changing our dates on a couple of occasions , more than happy to accommodate. ||I’d highly recommend this hotel .

I’m very disappointed with my experience with Palazzo Presta. We booked directly through their website well in advance and even emailed two weeks before arrival to confirm the payment process. They replied saying payment would be taken 10 days before arrival, so I expected a link or further instructions — but received nothing. Instead, I got an unexpected cancellation email just one week before our stay, with no prior warning or explanation. I called the hotel three times, and each time was told the booking was cancelled due to a failed payment attempt — yet I was never contacted, and my card has been working perfectly elsewhere. What’s most disappointing is that no one at the hotel has tried to help us rebook, offer an alternative, or even apologise. I now believe the room may have been double-booked, and rather than owning up to a mistake — which we would have understood — they’ve chosen to avoid responsibility and offer no support. I feel misled and let down. This experience has caused unnecessary stress and disrupted our travel plans. I would strongly advise others to avoid booking directly through their website, and to be cautious when relying on this hotel. Professionalism, transparency, and basic courtesy were completely lacking.

They have three different venue. I booked the one with the sea view but close the street and parking lot. The overall service is very nice and respond promptly. But during the night you can hear the wind and also the car noise on the street. Breakfast is also good, the house and also the decoration are charming, which give the joy of the trip as well. Although the night could be noisy, but I enjoyed the relax two days here and can spent the lazy afternoon in the room with the ocean view, that was remarkable.

This place is seriously underrated! It’s located in the core of old town in a historic building, where streets are very narrow, so yes, expect some noise from the street (remember, italians are proud and loud!) but in return you are steps away from a great public beach, best restaurants and all this cute little town has to offer. We went to their sister property - palazzo flora to check out the pool, and it’s beautiful! Arguably their common spaces are more beautiful than palazzo presto! I see reviews where people complain about being moved to flora and I am not sure why it’s a bad thing. You are literally 1 min away from presto and have a beautiful pool at your disposal. Breakfast is ala carte and it makes a lot of sense because both properties are small, they serve everything fresh, so there is no waste. Menu limits number of dishes you can order, but in reality they are not strict about it and will make sure you are fed and happy. Food was great. We were a family of 3 and first we were in a suite on the roof (it was beautiful). They have a bar on the same roof where they play music until midnight (by the way, it’s popular and it was packed the night we checked it out). It’s not terribly loud but it became an issue for my child on the first night and they quickly moved us to a different suite, which was an upgrade. Overall the staff is beyond helpful, kind and accommodating, I can’t thank them enough for making our stay so special. Also, Gallipoli is such a great place to be. It’s clean, authentic, all restaurants we ate at were beyond our expectations, prices are reasonable. We parked at public lot where you can pay for 2 days and later extend. Hotel can arrange for a golf car pick up from the lot, we ended us walking with our luggage and it’s about 5-6 min. We planned to explore, but ended up staying in Gallipoli most of our trip. You will not be disappointed.

Brilliant place to stay. Great location (right around the corner from the beach), excellent staf and very tasty breakfast. Would highly recommend.

Beware this hotel. Like another review on here, we booked Palazzo Presta, but ended up being given a room in one of their other properties - Palazzo Columbo - which whilst decorated in the same style is not the same. It was a 5-7 min walk from the main hotel with no reception and entry via a code on the door. First the good stuff. it is in a great location in the old town of Gallipoli. The food which we ate in the main hotel, was deilcious, and some of the staff were attentive and good. ||Now for the not so good. Palazzo Presto is around 200-300 euros more expensive for a 3 night stay, than Palazzo Columbo, but when they moved us they didn't mention that. I had to fight with them for 2 days to get a refund of the difference. When I pointed it out to them, they offered me €100 before I eventually got them put to €270. there were no services at Palazzo Columbo and you had to walk to the main hotel for breakfast. It was not a pleasant experience, so I took my refund and left for another hotel.