Palazzo Segreti - Boutique Hotel Milano

We stayed here from Aug. 21 to Aug. 24, 2008. Hotel is beautiful, rooms are clean and spacious. It feels much bigger than advertised. Great location for shopping and sightseeing. The best part is the staff. Everyone was so kind and attentive to us. We were so happy and did not want to leave. Front desk person Atithio(?) was very helpful with our transfer booking to and from Lake Como to avoid the nightmare train and buses situation. Also the breakfast service staff was amazing. We love the coffees that they kept making for us. Amazing three days!

The staff and breakfast were great! I stayed on the first floor, and the room itself was clean and very spacious. The location was also excellent—we were just a short walk from the Milan Cathedral and many popular shops. However, the bathroom could use an update. The shower tiles had some mold, and the overall design made it uncomfortable to use—especially when turning on the shower. The sink area was also inconvenient, with hardly any counter space for toiletries or makeup. It definitely needs better lighting as well.

We stayed here for a couple nights, checking out this morning. This is a beautiful, clean, modern hotel central to much that Milan has to offer. The staff were fantastic and helpful, the food and bistro they have was great, and the atmosphere was charming. Will definitely stay here again when we comeback to Milan.

Small (18 room) boutique hotel, on a quiet side street in the heart of Milan, close to many major attractions (the Duomo, La Scala, the castle). Friendly staff, superb breakfast in a lovely dining room (hot items, fresh fruits, excellent fresh-made pastries, great coffee). The breakfast choices are so many and varied that you can make this a major meal of the day to fuel your exploration of the city Spacious, well - equipped bathrooms (great shower, a bidet). Highly recommended.

I recently stayed at Hotel Segreti and it was an incredible experience from start to finish! The staff was extremely welcoming and always ready to help with a smile. My room was spotless, spacious, and beautifully decorated, providing the perfect atmosphere for relaxation. The hotel’s location was ideal, close to major attractions and great restaurants. The breakfast was delicious, with a wide variety of fresh and high-quality options. I also loved the hotel’s amenities, especially the spa and rooftop terrace with stunning views. Overall, my stay exceeded all expectations. I would definitely return and highly recommend this hotel to anyone looking for a comfortable and luxurious stay!

This is a lovely small hotel right in the center of the city and within a few minutes walk of the Duomo, Castle and the main shopping area. We had room 5 which was spacious and light with dual aspect windows. The bathroom is huge and the shower is spacious, powerful and hot. All of the staff are very friendly and helpful. They all speak good English. We didn't meet the cleaning team but they do a fantastic job, our room was always spotless. We thought the breakfast was excellent with a small selection of hot food and plenty of cereals, pastries, cheeses, salmon, bread etc. The fruit salad is worth a special mention.

Located near a large park, this hotel boasts a helpful and friendly front desk. The rooms are comfortable and well-maintained, with spacious bathrooms. However, note that Uber won’t pick you up at the hotel; you’ll need to walk 200 yards to the nearest metro station to get picked up. Fortunately, companies like Blacklane will meet you at the hotel. When asked about this issue, the hotel manager acknowledged it was an issue. The elevator is stylish but can only hold one person with a suitcase at a time. Upon arrival, the staff will happily take your luggage to your room.

Lovely little hotel with extremely helpful staff. We had a nice room which was spotless. Breakfast was buffet style and very high quality. A lovely touch is that they offer a glass of prosecco with bites on your first night.|I would definitely recommend this hotel as its location is excellent.

Truly delightful stay in Milano at Palazzo Segreti! The service was top notch and my suite was a dream. Would definitely stay here again considering the location is perfect for exploring the key sites and all shopping is right there. Complementary happy hour each night and incredible breakfast, too. Grazie Mille to the staff for making me feel at home!!

I recently stayed here again & I have to drop the review down a bit b/c the property is in need of some basic maintenance work. The location is still FANTASTIC.. hard to find at 1st but a great spot.. ( On the little street behind OVS) But basic maintenance needs to be taken care of. Our shower floor was peeling & it is probably creating mold, because there was a funky smell in the room. I'm sad because I love this property & will probably give them 1 more chance but I hope they step it up.

The hotel is centrally located but on a quiet street. The staff is extremely gracious. The breakfast is varied with something for most palates. Nice happy hour. The elevator is tiny but could fit two people and a suitcase. Room was large. Stayed four nights. Small gem.

gorgeous hotel! they made me feel like one of the family - very italian! whoever designed palazzo segreti really went all out on design and a modern aesthetic - which is why i chose it. additionally, everything was flawlessly executed in their service. i had to laugh at their elevator tho. old building = tiny pulley-style elevator. it barely held one person and a suitcase. to be expected, but just expect multiple trips if you're on the top floor and more than one person anyway, it felt like it was a treat to stay here and i was very well taken care of. it doesn't hurt that the most beautiful sunlight came streaming through my huge window overlooking the streets of milan below. perfect place for that afternoon glass of wine. bella! gratzi!

With no reservation we were gratuitously accepting of us. Wonderful staf, great room and excellent location. Free capriccio in the am Only ding is their A/C did NOT work. We suffered tring to sleep as it felt like no air in e room. We did not mention it to staff The location is just off the main walking street . The entrance is not well marked and we passed it twice before we realized it was the hotel Will stay again

What a cool hotel! Updated interior, but not totally gutted and remodeled. They kept the integrity of the original structure inside while modernizing the bathrooms lighting and decor. Dark charcoal walls with bright pops of color give this hotel a sexy, modern, and very Italian look & feel. The staff was super helpful and nice, plus an awesome location!