Palazzo Velabro

This is a beautiful little hotel in a prime location. We were a group of 4 and stayed her for 2 nights in November. The rooms are spacious and newly renovated. The hotel has been remodeled with class and style. The staff at the Front Desk as well as the bar is friendly and efficient. Stefania as well as all of the bar staff were gracious and helpful. The only reason I give them 4/5 stars for location is that many taxi drivers refused to bring us up to the door of the hotel because it is a small road and they have to back up when they depart. This posed a problem as we were traveling with an 87-year-old. We had to go up and down 2 flights of steps several time, with luggage on entry and exit, to the road that is lower down. Other than that, it is a beautiful place to stay.

Hotel was in a wonderful location with great restaurants and bars in walking distance. Just across a bridge from even more amazing dining options. Walk to colosseum and forum. The hotel room was immaculately decorated and very good pillows and mattress. Coffee in the room. Delightful treat upon arrival. Water available. Good vibes.

Palazzo Velabro is truly a wonderful hidden gem. Tucked away in a quiet, historic pocket of the city, the location strikes the perfect balance: it's central enough to walk to all the major sights, yet peaceful and removed from the typical hustle and bustle. It’s a rare find in Rome. The rooms are impressively spacious, well-designed and thoughtfully appointed. You really feel like you have a comfortable retreat to return to after a day of exploring the city. While my stay was excellent overall, there are a couple of areas that could be improved. The front desk staff were professional and courteous but they came off as a bit cold. A warmer, more welcoming presence would go a long way in making guests feel more at home. Also, the breakfast was decent, not bad at all but the selection was somewhat limited. A bit more variety would elevate the experience. Still, these are minor points in what was otherwise a fantastic stay. If you're looking for a stylish, serene place to stay in Rome that’s close to everything yet away from the crowds, Palazzo Velabro is a fantastic choice.

Staff was really welcoming and helpful!! The hotel is in a great location close to a lot of tourist attractions and restaurants, and close to bus stops. The hotel and the rooms are amazing and comfortable! The 5th floor has great views. I will be staying here when I come back to Rome.

I spent 5,800 Euros in the hotel. The room was very quiet and comfortable, with a relaxing view on a beautiful garden. The location was challenging with taxis unable to drive to the front door and dropping guests at the bottom of steep steps, which was particularly inconvenient when we arrived and departed with luggage. But this review is mainly reflective of the poor service received from both the hotel and the Marriott Bonvoy customer relations service. The hotel refused to grant me a senior discount which I always get (I am a Bonvoy Gold member). They said that I booked directly through them, and that they do not have to comply with Marriott’s policies. Because the hotel has been part of Marriott for two years, I turned to Marriott Bonvoy customer relations, asking how a member hotel can enjoy the commercial advantages of the Marriott network while distancing themselves from the group policies under the pretext the customer reserved directly instead of through Marriott Bonvoy. Bonvoy gave me a case number and wrote I would hear from them within 5 days. It has been more than 5 weeks and they never got back to me. Trying to follow up by phone I was not able to pass through the robot to talk to a representative. In summary, two words: unprofessional and non-service minded.

My husband and I stayed at this hotel for four nights and really enjoyed it. The location is perfect and central—we walked everywhere. The staff was so kind and helpful. The room was luxe and so very quiet, even with the busy street outside. The breakfast was delicious. Would recommend!

It was a wonderful stay. Very big rooms and excellent location. And something to stand out, is that I forgot my passport and money in the safe. And I realized once I was on the airport I called the hotel, and they react very fast and send me everything in a taxi They’ve saved my life.

Great hotel in a convenient location. The staff was very accommodating even prior to our arrival. They were helpful in setting up a car service from the port and to the airport for our departure. Upon arrival, one of the employees assisted with all of our bags. Our room was a 1 bedroom suite with plenty of room for a family of three. The hotel was clean and the A/C worked great. We had breakfast included and enjoyed the food selections each morning. The location was ideal for walking to the popular sites.

Loved this hotel in Rome! Perfect location - easy to visit all the top attractions. Bus stops are nearby too. You do have to go up a small set of stairs with your luggage but once you arrive, the hotel is very modern and service is excellent. I booked using my Marriot Bonvoy points and was acknowledged as a Gold Elite member. The room was spacious with all the amenities you may need. There's also a restaurant and gym downstairs.

A Bonvoy property that feels more like a boutique hotel, nestled in the shadows of Arco di Janus with incredibly helpful staff, gorgeous suites and spacious rooms at an affordable price. Don't be put off by photos of the outside. No, this isn't palatial like the Hassler, but inside is gorgeous, clean and modern. Only slight downside is that it's not easily accessible (after all, it's in an ancient part of town) so keep that in mind when booking if you need special accommodations. You need to go up steps (or a car can come around the back and up the old ramp). They will send someone to help you with luggage if you need it. Location is so perfect, as it's a block from the Mouth of Truth and 10 minutes from the Capitoline Museum and Forum, and less than 30 to the Colosseum and other key sights in Rome. We stayed here a total of 6 nights, split into two legs of our trip because we were flying in and out of Rome. Upon checking in when the staff learned it was my birthday, they upgraded us to a spacious suite (also because I'm a Bonvoy member). When we entered the room, I couldn't believe it. Two enormous rooms, with a living room/kitchen and bedroom with a (real, not split) King sized bed. I felt like I was in a Texas hotel room (hotel rooms always seem so huge in Dallas). European hotel rooms remind me of Manhattan hotel rooms so I'm used to a smaller space. This set-up blew me away. Although we never used the kitchen, it was the perfect size (and even had a dishwasher). It also had a small balcony with a table and chairs. Amenities are in line with any boutique hotel from the high end bath products to the crisp linens and plush bed. Let's not forget my favorite amenity: bathrobes! The gym is small but honestly, I can't imagine using a gym when walking over 15 miles a day all over Rome (there's hills, too!) Coolest and most unique amenity has to be the movie theater with popcorn, etc. We didn't partake but I loved this. I have a feeling you'd have the entire theater to yourselves, too. What I loved about our second stay was that the room overlooked the Arch of Janus. So magical and the perfect ending to our trip in Italy. I will forever cherish this hotel and hope to be able to stay again in the future.

Quiet small boutique hotel, located conveniently from the Colosseum (15 min walk). Excellent and helpful staff.

Amazing location, professional service and accommodations. Hotel is newly renovated with modern everything (bathrooms, AC, etc). We especially enjoyed a late night dinner at the hotel's outdoor restaurant on the 1st floor patio.