Palm Gallery Hotel

Very beautiful and unique hotel! About 15 min away from the main touristic areas like the vatican, colosseum, big shopping stores- so you are able to have some peace and quiet away from the hustle and bustle of rome but also not too far away from those things. The most important thing is that it has a pool! Perfect for those hot days. And also has a little pool for the kids. The owners are super down to earth. It really is so nice and peaceful here. Some Restaurants are few min away walking distance so that is helpful. I do think they should staff the reception area more as several times I went to order for drink/ask questions/check out and nobody was there. Also I wanted to let them know we had many mosquitoes in the room. The first day killed 2. Second night killed total of 6 mosquitoes in my room, not sure how they’re getting in but that part was annoying. Anywho overall had a good stay!

Loved staying here in room 2p. Friendly staff, nice pool and cool theme. Best wine we had on the trip. Decent bars close by. Breakfast is good.. could do with a clear menu with the eggs options. Also shower leaked a bit. Other than that, can't recommend highly enough.

This is a hidden gem in Rome. It it is a cozy boutique hotel with a lovely pool deck perfect for cooling off on hot afternoons. The room was very comfortable and clean. The air-conditioning was a blessing in the searing summer heat. The staff are wonderful, friendly and unpretentious. It really is like staying in somebody's house but in a good way. It is a couple of kilometres outside of the centre of Rome which has many pluses. The nearby restaurants and bars are not tourist traps but places where real Romans eat and drink, and as such we found them excellent and very well priced. There is a Metro station a 10 minute walk away which takes you to all of the main attractions in minutes.

Disappointing Stay – Looks Better Online Than in Person Hotel Palm Gallery has a great location, but the overall experience didn’t match the photos or the price. The walls are very thin, so we constantly heard guests and staff, especially in the early mornings. The room had a dark, basement-like feel—not at all like the bright, airy images online. Service was inconsistent. No one was reliably at the front desk, and it felt more like a hostel or Airbnb than a hotel. The pool and garden areas were messy, with chairs scattered, umbrellas nowhere near them, and leftover construction materials lying around in the walk ways. Our room didn’t have a clean feel. Light switches and outlets were loose from socket, the sink was clogged, and the shower had a small wall- causing water to flood the bathroom floor. Breakfast was confusing—you’re expected to request it the night before and were refused in the morning. Even then, there didn’t seem to be much offered. Overall, the biggest issues were noise, lack of cleanliness, and poor service. It has potential with a great location, but it’s far from what’s advertised and expected. Huge disappointment.

I can't say enough good things about our stay here from 5/26-5/28. The service was top knotch and the rooms were fantastic! While some may not like that this is a little ways from the main touristy area/attractions, we actually loved this! It was quiet, the restaurants closeby weren't as expensive, and it was nice being away from the hustle and bustle of the "touristy areas".

Lovely place with lots of quirky charm. Great staff who were friendly and efficient. Would have been good to have tea/coffee tray in the room but the staff were always happy to make us drinks( which were chargeable). Also a full length mirror would be a nice touch.

Really lovely hotel. Nice room, comfortable bed, good bathroom. A little out of the centre of Rome but easy enough to get to on a short bus ride or still walk-able. The staff are very friendly and helpful.

Very friendly place located in a quiet part of Rome. Beautiful lush garden and a very nice poolarea. Clean nice rooms with very good air condition. Many busses and metro to choose from near the hotel when travelling around

We stayed her in late August-early September. The hotel is a little ways out of the touristy part of Rome and situated in an actual neighborhood. Still close to markets and restaurants but in a quieter part of Rome. It is a small boutique style hotel. I'd give it 4-stars specifically because of the service from Lorenzo! He was so kind, informative and hard working. So was the main housekeeper he also always seemed to be busy and was efficient with his duties. The hotel itself is more 3 stars. They have a small bar and reception area and main reception like Lorenzo did it all...from checking you in to fixing your drinks. He was wonderful and made our stay enjoyable. They do not offer included meals but we stayed in one of the family rooms and got a kitchenette. The price was higher than here in the states but it does offer a small pool (swim caps required). There is no lighting around the pool which could be a very easy fix for the property to do. Also many mosquitoes around and inside the property and again a quick fix by having mosquito repellent but I didn't see that the property had any so take bug spray. It was very hot and the AC was inadequate and the property had no fans in the room or to offer guests. Again another quick fix they could do. It had nice grounds and our room was adequate minus the mosquitoes and the AC.

The Palm Gallery is a sweet oasis in Rome. I was greeted with a cold drink and a warm smile and lots of helpful information! Our room was made available early which was really lovely. The room was really comfortable and beautiful and I felt like my every need was taken care of. The pool was a bit too cold, but it was great for a quick cool off and the surrounding deck with lounge chairs was great to spend an afternoon on at the end of a trip full of walking and sightseeing. I would 100% go back!

Gorgeous little boutique hotel located outside of the chaos of central Rome in a residential district nr Trieste, Roma. This hotel is intimate with a handful of rooms located across 3 floors, with a small swimming pool / rooftop plunge. Excellent freshly prepped breakfasts in the morning - meats, cheeses, custom cooked eggs, pastries, fresh tomatoes and mozzarella, cereals.... A highlight every morning! They also give you maps and local info when you arrive with restaurant recommendations. I wanted to give this hotel 5*s but it wasn't quite as 5* as some other boutique hotels we stayed in. It was only small things that niggled but worth mentioning - for example, we were given 3 hard base pillows for the first two nights that weren't switched to soft sleeping pillows til the third night; it took a while to get buzzed back into the hotel one night which meant we were waiting in a thunderstorm (!!) for a little longer than if we were able to let ourselves in & the AC doesn't get the room as cold as a more modern hotel (it got pretty scorching this summer). We also had one afternoon after walking the city from 8am where we couldn't get back into our room ~1pm for 20 mins as they were still cleaning. We waited in the common area with AC. Because the common areas are small, you can feel slightly on top of other guests when they more than one group uses them. All these things are fine and obviously not the end of the world, but I don't think the hotel is necessarily suited to everyone. The hotel is beautiful, the African art work and original furniture in the rooms and upstairs decking give it charm and the staff are all sweet, but perhaps it was a little too 'rustic' for us.

We loved our stay at the Palm Gallery Hotel. Daniel Julio and Luigi were all amazing. It's a small boutique hotel in a residential area, exactly what we were looking for, something away from the tourist areas. It is within walking distance of shopping, a grocery, bus line, metro and restaurants. Breakfast in the hotel is a delicious assortment of fresh fruit, meats, cheeses and pastries with fresh pressed juices. The staff is friendly, helpful and resourceful, they speak fluent English so there are no language barriers. We are planning to return to Rome and will definitely stay in this hotel.

Palm Gallery hotel is a true hidden gem. It is a bit of a hike (or bus/taxi/subway ride) to the main Rome attractions, but absolutely worth it. It's a small, beautiful, boutique hotel located in an adorable neighborhood. It truly feels like you've stepped into a tropical paradise when you arrived, you'll quickly see why it's called "palm" gallery hotel! ;) The grounds are beautiful, the rooms are wonderful, but what made this hotel so incredible was the staff. Each and every person we met was SO friendly, and wanted to do everything possible to make sure our stay was perfect. They called us a cab when we had to leave early in the morning for tours/the airport and even had coffee and snacks for us since we were leaving before breakfast would be served. They recommended great restaurants, activities, and local shops and told us how to get to all of them. I was truly sad to have to say goodbye, they had quickly become our little Rome family! Back to breakfast, it's incredibly difficult to find anything but pastries and espresso for breakfast (which is delicious, but after nearly two weeks in Italy we had never been happier for some eggs!). The staff here will make you eggs, pancakes (which are actually thick crepes ... and DELICIOUS), and all sorts of coffee! We started everyday with an omelette and a cappuccino and were ready for the miles and miles of walking ahead of us! A MAJOR perk of staying here was the delicious breakfast (which is included in your stay). We spent two weeks traveling down the boot of Italy, and Rome (while definitely amazing) wasn't our favorite place... but we both agreed that we want to go back simply to stay here again. It was hands down our favorite hotel on our travels, and it's all because of the incredible staff! The beds are also quite large for European standards, which was just an added bonus ;) Be sure to find the hotel kitty, Peggy, and give her lots of love for me if you find yourself staying here! :) Truly incredible hotel, I hope to go back again one day!

Excellent hotel within a quite neighbor hood. Beautiful rooms with large beds & gorgeous decor. I slept extremely well here I Loved sitting on the Patio & enjoying an nice glass of wine.

Hmmm... A tricky one to review. Some great bits, and some not so great bits. Relative to most hotels in Rome, this is very good. Very helpful staff; a nice, out of the way, location (I'll come back to that); good breakfasts, comfy beds and rooms with all the mod cons, and a small boutique feel - more akin to an upmarket bed and breakfast, as opposed to a typical hotel. Some lovely, if somewhat frazzled, staff. It is out of the main part of Rome, and for the most part, this is a good thing. It's a quiet, upmarket neighbourhood, and you feel (mostly) safe. However, if you are in Rome after about 10:00pm, the bus back to the hotel is very tricky, partly because the area is not familiar, so you don't know where to get off, and partly because it is suburban, so less touristy, and less easily accessed. That said, it is a minor issue, and once you know where to go to catch the bus, and where to get off, all is well. However, the major negative aspect comes from the owner's problem with feedback. If you look at Tripadvisor, whenever anyone offers even the mildest criticism, the owner jumps on to Tripadvisor (as is her right), and offers a range of reasons (excuses) for any failure and sometimes even crticises the reviewer, rather than simply accepting the feedback, and trying to address it. As you read the responses, you actually feel as if the owner is vilifying the reviewer for being honest, rather than actually accepting that maybe all experiences aren't five stars. I think that this is a real problem with a lot of review sites - everyone believes that they deserve five stars, when the reality is that five stars is for an exceptional, not acceptable, experience.

Stayed for 4 nights with kids. Owners and staff could not have been more accommodating. Rooms were well kept and very comfortable. Off the beaten path-with off the beaten path restaurants. Pool was awesome.