Palm Heights

Our family visited Palm Heights last week and it was one of the most amazing places we have ever stayed. I cannot say enough great things about the service. The staff is so attentive and everyone goes above and beyond to make your stay wonderful. The restaurants on property were all great as well. The spa/work out facilities were a bonus on top of an already perfect resort. We will definitely be back! Thank you Palm Heights for a great stay.

I visited Palm Heights in Grand Cayman for my 30th birthday with a girlfriend, and to say it exceeded every expectation is an understatement. I didn’t think it was possible for a place to live up to all the hype (the dreamy photos, curated Instagram aesthetic, glowing reviews) but from the moment we arrived, it more than delivered… even our check-in experience was luxurious and personalized. The property is intimate with around 50 rooms, with a stunning beach that looks like something out of a magazine. ||Beach service was impeccable —the team was always a step ahead. They brought us ice-cold water constantly throughout the day and made sure we always had food and cocktails from Coconut Club. They would even upgrad us to front-row beach chairs as soon as they opened up, just because they knew how much we loved the view. Guests can rent snorkels, paddle boards, etc. to enjoy, and with the calm GC waters, we were able to go out far without concern. ||The Garden Club is equally paradise. I’ve never been excited to workout on vacation, but between the jungle aesthetics, premium workout machines, boxing ring, cold plunge, sauna, steam room, and the beautiful spa environment, I actually looked forward to starting the day off there each morning. ||Our suite was stunning —it had a spacious living area, double-sink bathroom, huge shower, and a mid-century modern design that felt chic and cozy. Even though we didn’t spend much time in the room, it was a beautiful space to unwind at night. The room comes with a large beach bag to use throughout the trip which came in handy! ||The food on property is some of the best on the island.|Tillie’s breakfast: Fresh juices, omelets, avocado toast, pancakes, fresh fruit — everything on the menu was fresh and delicious. |Yashi sushi: So fresh and flavorful, the perfect beach-side sushi lunch or fun spot for dinner at night at Coconut Club. |Tillie’s dinner: Everything was a standout — the fried okra, burger, oyster mushroom, ceviche, tuna tartare, and the fresh bread (still dreaming of it), coconut shrimp, fresh snapper… it was all flavorful and delicious. |Bar Bambi: Chandler and his team crafted amazing cocktails – the space was cool and intimate, and fun night cap after a long day at the beach. ||Outside of in-restaurant dining, the team went above and beyond to accommodate food requests. For our boat day, they packed a cooler with sandwiches, guac and chips, fruit, beers, drinks — and had it waiting in the car when we left. ||But what really sets Palm Heights apart is the people. Everyone we met went above and beyond to make us feel like more than just guests — we felt genuinely cared for. Carolyne, who helped us with pre-trip planning and our itinerary – and consistently helped us throughout our trip (always with a huge smile), was the absolute heart of the experience. Her warmth, generosity, and attention to detail made our trip so special. Huge thank you also to Maria, G, T, and the rest of the incredible team at PH. ||I’m already planning my return. Palm Heights really is an experience you’ll never forget!

From the moment I arrived, I knew I was in for something special—but it still exceeded every expectation. Every single member of the staff went above and beyond to make sure my stay was amazing. The warmth, attentiveness, and genuine hospitality created a truly welcoming atmosphere that set the tone for the my solo trip. The food was unforgettable. From fresh smoothies after complimentary yoga sessions, to having sushi by the beach or oven baked pizza after a swim. On my first night, my waiter at Tillies recommended the fish Milanese, and I’m still thinking about it—so light yet so flavorful…and who could forget about the dinner rolls. The rooms are thoughtfully designed, and the “pillow menu” is such a cute addition! The highlight of my stay was the Garden spa. Wow. Just wow. Even if you don’t book a treatment (though you absolutely should), the spa itself is an oasis. I loved soaking in the quiet pool, relaxing in the sauna, and rotating between the cold plunge and magnesium bath—my body felt completely restored. Palm Heights has that rare magic where every moment feels intentional and elevated, yet effortless. It’s the reason I’ll be returning to the Cayman Islands. If you’re looking for the perfect blend of luxury, wellness, and soul, this is it.

This place is everything and more! I researched this place and had expectations. My husband went into it blindly, trusting my choice. This place exceeded every expectation! The staff were amazing, pleasant, and attentive. The property was stylish, beautiful, and well maintained. Everything was immaculate. The food was delicious. We did not have one bad meal. The garden club was excellent. I loved being able to take different fitness classes both free and not. The location is great... walking distance to restaurants and shopping center. 15 minutes away from airport. We thoroughly enjoyed our trip to Palm Heights! Would highly recommend!

Spent 10 days in this magical spot and honestly I have no words to articulate the experience. Palm Heights transcends every place I’ve ever stayed, and the list is long. There is just an enchanting feeling that captures you from the moment you set foot on the property. I’ll explain!|The service is by far the star of the show. Every single interaction is about exceeding your expectations, even those you never thought you had. |Upon arrival you are assigned a hostess and escorted to a dark and moody lounge filled with snacks, drinks, cold clothes to soothe you from the journey. Your hostess will familiarize you with all the amenities, make reservations for special activities and spa appointments and just make you feel like a VIP. Once your suite is ready they will find you and make sure you settled in and ready to start your vacation. The rooms are lovely. Pillow menu, plenty of plush towels and robes, fully stocked bar and snacks and always an afternoon treat left in your suite at turn down service. Housekeeping is unreal, with twice daily service. The kindest room attendant that made sure we had everything we needed…..and more. |The service at the restaurants is just amazing. I have to especially recognize one of the management staff, Roberto. Wow, this guy became like family to us during our stay and went out of his way to make sure our time at the bar, restaurant and beach was exceptional. He definitely had a heart for service and I could see it with every interaction he had, not only with us but also with other employees and guests. |Honestly each staff member from the towel service, bar and restaurant servers, spa attendants and massage therapists was the best I’ve ever experienced. |The food is 10/10and everything we ate was fresh and amazing. One of the special things they do is have themed nights and you should definitely try to make sure and take advantage. Mambo night is a fun Italian themed dinner with a great vibe, fun music and karaoke to top out the night. Tillies has a burger, lobster and bubbles evening and also a fried chicken night. Everything is so fun and with a beautiful view of the ocean. The breakfast and coffee was the best start to the day. Try the smoked snapper toast, you won’t regret it. We never felt the need to leave property to find other restaurants but if we did the concierge was always helpful with advice and several times even shuttled us to our destinations. The island is so safe and has so many great food and bar options. ||I am still dreaming of the endless hours we enjoyed on the beach. The gorgeous poolside naps, the most relaxing massage, the insanely fresh food . I had the feeling that I had been transported into another life. |We are already planning our return. Until next time Palm Heights💛

I completed a 5-night stay at Palm Heights with my wife to compare to Seafire and Ritz which we frequently visit in Grand Cayman. We absolutely love the Seafire, but Palm Heights definitely surpassed for vacations without a child!||Beach:||Best part of Grand Cayman Seven Mile Beach and Palm Heights has a great section of this lovely beach. Almost no waves, crystal clear blue waters with minimal rocks in the water. PH has one floaty in the water that you can lay on or kids can jump off. The sand is a smooth, off-white, buttery color. Incredible beach and one of the best in the entire Caribbean. ||Food:||The food is what sets Palm Heights apart the most. I've never had such incredible food at a Carribean beach resort - even Europe for that matter! Everything we had for breakfast or lunch at the beach or Coconut Club was phenomenal - chicken shawarma sandwich, jerk chicken and jerk mushroom bowls, breakfast burrito, fruit platter, chai pudding, muffins, pizza, cheeseburger, chicken club amongst the standouts. We also ate at Tillies 2x and consider it the best restaurant on the entire island and GC is known for food! We had the Market Fish, snapper entree, lobster mac and cheese, caviar - all incredible! We also had Sushi at the Asian restaurant/bar which was also fantastic. Sushi was much cleaner and seemed healthier than the typical US rolls dosed in mayo. Overall, the food was fairly priced even with the 25% mark up to USD. ||Service:||The service is the 2nd item that separates PH from the rest. Every employee was so incredibly nice and obvious they cared about providing the highest level of service possible. The beach attendants are very quick to towel your seats (and PH has super thick cushions that seafire/ritz do not!). They also refill your ice water and you don't need to ask for more water. The beach food service and restaurant service all amazing as well. They go out of their way to make sure you are having an up-leveled vacation. We had a small issue in the restaurant one night and the restaurant manager was so upset and went above and beyond to make sure we knew how much he cared about our happiness and business. Truly 5 star service - best you can find in the entire world.||Room:||Every room in the hotel is a suite. We had the lowest level suite. They call it oceanview, but in reality, it is not. We were on the 2nd floor and the greenery around the resort prohibits any true great ocean views unless you are right in the front or on a high floor. The room is very spacious and well thought out (hooks and shelf right when you walk in) and seperate bedroom door from the pullout sofa in the living room. I'm not sure if we had a disability bathroom, but the bathroom had an odd layout where the door kept opening and would hit you while you used the sink. Also, kind of an ugly white plastic railing across the bathroom that seemed like it was for guests with disabilities. Room had a decent size table to work from and a pour over coffee machine and hot water for tea. We also loved that you could walk out to the ocean straight from the room by going downstairs at the back of the resort. Well thought out layout. ||Hotel Design:||My wife will cover this part of the review! This hotel attracts influencers and instagrammers for a reason. The design is gorgeous, well thought out and carefully curated. Think laid back 70s glam, lush bordering on overgrown greenery, surfaces covered in coffee table books, rattan accents and that happy yellow color palette. Palm Heights manages to be more than just a vibe. It’s a throwback to a bygone era.||Pools:||If you are primarily a pool person, this is not the resort for you. The main pool is set back from the ocean with no ocean views and is incredibly small, shallow, and had a lot of missing tiles. They do give you full access to the spa pools which are a very short walk across the street (via an enclosed walkway on the 2nd floor of the hotel). The spa pools were much nicer with about 6-8 in total including a mineral pool, several hot tubs, cold plunge, outdoor saunas and steam rooms, etc). ||Amenities:||One of the largest gyms I've ever seen at a hotel spanning 2 huge outdoor areas and 1 indoor area, including a boxing ring and a long weight pulling turf section! They also offer daily classes - most are free. The last day they offered yoga on paddle boards which looked super relaxing at the 5pm hour. You also get free use of paddle boards, loungers, snorkel/mask throughout the day. PH also has a super high-end gift shop with really nice branded merchandise (hats, bathing suits, socks, slides, etc). ||Overall:||Overall, phenomenal resort - especially geared towards adults, but good for children also as long as they like the ocean! Much better food and service than Seafire, but worse main pool situation. But why come to Cayman for the pool! PH is a super boutique and design oriented resort with attention to food and service.

We just visited Palm Heights and it was a wonderful experience. It is the best hotel in cayman islands. It’s stylish, very modern, has a great mix of both upbeat young energy but also a sanctuary retreat vibe. The beach is absolutely amazing, the service on the beach is just fantastic. Everyone is so kind, accommodating and happy. We felt very special, welcomed and importantly there is no pretentious behaviors. While the hotel is equipped to accommodate the most picky guests, they make sure everyone feels like a VIP. I highly recommend everyone to visit Palm Heights for at least 4-5 nights. I must mention that food is outstanding in Palm Heights. Everything tastes so delicious and quality of produce is definitely well picked. We stayed for 5 nights and we enjoyed every meal and snack. Everyone MUST try the smoked red snapper toast for breakfast, it is out of this world, the smoothies are outstanding and we truly enjoyed the daily happy hour 5pm-6pm. I also attended a pilates class it was wonderful. The gym and spa facilities have everything you can think of. All high quality trainers and top tier equipment/services. You never have to leave the resort if you don’t want to. They have everything for their guests on the property. 10/10 experience. We can’t wait to return back next year.

Excellent location, amenities, food, design, the list goes on. The athletic club and classes were a standout feature. As was the spa. But above all... the service. We were constantly amazed by how on top of it they were, how friendly everyone was and how well they engaged with our three year old!