Charlie Melvoin
Google
I’d say the cliff side location + views are 5-star, and the food at Kah was good, but several things were pretty awful that detracted from our experience. I’m sharing them both for prospective guests but also so that management can take note and improve:
- There were noises in the room from the refrigerator, the water dispenser (which also emitted light), and possibly other things. Guests shouldn’t have to unplug appliances to get a good sleep.
- The gym is dismal, and when I inquired about a foam roller the very first day of our 5-day stay, someone said they would check and then never followed up with me. Given that this hotel/island attracts a lot of hikers, that seems like a pretty essential item they could grab at Decathlon for €10. I also noticed loose screws on their main technogym apparatus.
- The kids area is equally underwhelming.
- The fan in my room wasn’t working, something I flagged the very first minute we entered the room, and no one ever fixed it.
- The outdoor jacuzzi with incredible views is tepid. Not pleasant at all. When I mentioned this, someone said it might be a sustainability issue, which makes no sense. Either have a jacuzzi you keep properly hot during peak times of the day or don’t have one.
- I instead went to try their steam room and the handle came completely off the door. Shockingly shabby.
- If you leave any food at breakfast while grabbing something else from the buffet, birds swarm your plate and peck at your meal.
- The laundry prices are extortionate.