Mark W.
Google
I’ve been visiting Palm House Boutique Hotel since it first opened, and it’s been incredible to witness its evolution into one of Cape Town’s most refined and welcoming destinations. From the moment you arrive, you’re met with warmth, professionalism, and genuine hospitality that’s become increasingly rare to find.
The service is impeccable attentive, intuitive, and delivered with genuine care. The food is exceptional, showcasing local ingredients and thoughtful creativity that celebrates South African heritage with sophistication.
The Afternoon Tea experience, however, truly steals the show, it surpasses anything else in Cape Town. Elegant, indulgent, and beautifully presented, it’s the perfect reflection of what makes Palm House so special, attention to detail, quality, and charm my partner still dreams of those macarons and the perfecr flavours balanced throughout each course.
The spa is, without question, one of the best in the city, a tranquil sanctuary offering world-class treatments and service and the jacuzzi and sauna are such a bliss.
And finally, the General Manager deserves immense praise. The progression and transformation of this property since my first visit are remarkable, a testament to strong leadership and vision and attention to detail.
It is a true hidden gem, where service, food, and hospitality come together in perfect harmony and i will keep coming back for more.