Palm House - Boutique Hotel and Spa

This was my first stay at the Palm House Boutique, although I’ve previously dined at their exceptional De Tafel Restaurant. The hotel is truly wonderful, offering impeccable service and a keen attention to detail. I love the heritage charm of the property, and the breakfast was definitely five-star, if not more. I also had the pleasure of experiencing the Tasting Menu by Chef Gregory—what an incredible experience! The quality, flavor, and presentation of the food were outstanding, and the wine pairings were perfectly chosen to complement each dish. I highly recommend this charming boutique hotel and can’t wait to return. Thanks to Hze, Chef Gregory and the helpful staff!

My husband & I had the pleasure of staying at this beautiful hotel for three nights in October. It was one of our favourite places and we couldn't fault it. |From the moment we arrived until the time of our departure, every member of staff we encountered went out of their way to ensure we had a wonderful stay. |Our room was called Pinotage, not one of the largest rooms, but it was beautifully appointed, immaculate and very comfortable. |We dined in the Palm Terrace restaurant on two evenings and found the food to be of a very high standard and very reasonably priced. When we initially booked our stay at the hotel we had also booked our meals and this included the hotels Tuesday curry night...unbeknownst to us, between booking and our arrival, the seasonal menu had changed and the curry night was no longer on the menu. Realising we had been looking forward to the curry night during our conversations with him, Maitre d, Dane, along with the Executive Chef, arranged to reinstate this delicious curry menu just for us. We were made to feel very valued and it was a fantastic meal and a lovely gesture.|We very much enjoyed drinking cocktails and G&T's in the small but perfect bar and loved the ambience of the hotel and it's beautiful surroundings.|We found all the staff extremely polite, helpful and enjoyed chatting with them, especially Dane, Tabiso, Richard, Chelsea, Dean and Quinton...plus the security guards and reception staff, everyone was lovely.|Palm House Boutique Hotel was our first experience of Cape Town and it was certainly one we will never forget and we would not hesitate to stay there again. Thank you to everyone.

Lovely hotel set in beautiful gardens with a good sized pool. All staff were very good but special mention to Emmanuel and Richard who were excellent. Our only disappointment was that our room was right next to reception and despite soundproofing noise still travels. We thoroughly enjoyed the picnic on the lawn, afternoon tea (which was very different from the UK) and the Friday night steak club. We would recommend all of these activities. You wouldn’t really walk anywhere from this location but Uber will find you easily. We did not have dinner in the more formal restaurant as we considered the menu to be too fancy for our liking. We booked daily use of the spa but we had to raise this with reception staff who did not know it was included in our booking or even what that meant. Apparently this is one hour private use of the Wellness Oasis (jacuzzi and sauna) each day but it needs to be booked in advance. All in all we would definitely recommend a few nights stay as part of your Cape Town experience.

We are annual visitors to Cape Town. We have eaten multiple times at La Colombe to Fyn, Salsify and more. ||Last night was our first evening on this visit. We had the most exquisite, beautifully described and mind shattering meal in De Tafel. This is a food and wine lovers heaven.||The surroundings and decor, the menu design and quality of service expressed everything we could have wished for.||Whilst we are not vegans our curiosity took the best of us and we had to go with the plant based journey tasting menu and wine pairing.There was too much information for us to remember about each wine but the information and wisdom was all welcome. Our tastes were challenged and I had to dig down deep to connect with the soil. Yes that is how it made me feel ! Chef Greg Henderson is a genius! This restaurant is for people who love and appreciate the thought and the highest levels of culinary skills. ||Thank you to the entire team at De Tafel for your imagination, passion and commitment

I’ve been visiting Palm House Boutique Hotel since it first opened, and it’s been incredible to witness its evolution into one of Cape Town’s most refined and welcoming destinations. From the moment you arrive, you’re met with warmth, professionalism, and genuine hospitality that’s become increasingly rare to find. The service is impeccable attentive, intuitive, and delivered with genuine care. The food is exceptional, showcasing local ingredients and thoughtful creativity that celebrates South African heritage with sophistication. The Afternoon Tea experience, however, truly steals the show, it surpasses anything else in Cape Town. Elegant, indulgent, and beautifully presented, it’s the perfect reflection of what makes Palm House so special, attention to detail, quality, and charm my partner still dreams of those macarons and the perfecr flavours balanced throughout each course. The spa is, without question, one of the best in the city, a tranquil sanctuary offering world-class treatments and service and the jacuzzi and sauna are such a bliss. And finally, the General Manager deserves immense praise. The progression and transformation of this property since my first visit are remarkable, a testament to strong leadership and vision and attention to detail. It is a true hidden gem, where service, food, and hospitality come together in perfect harmony and i will keep coming back for more.

I spent 2 nights here on a business trip and enjoyed the personalised service from the team. Comfortable room next to the pool, with separate seating/dining area. Fast WiFi. Very nice large pool and beautiful grounds/garden. Breakfast was very good, so was the all day dining menu. In general the hotel is calm and quiet. However..... The only downside was some guests deciding to go for a swim at 1 AM and having a bit of a pool party, which woke me up rather rudely in the middle of the night.

What a place to finish our Garden Route trip!! Situated in a nice suburb of Cape Town, Palm House is an "oasis of calm', charm and attention to detail. Owner Max clearly has a great vision. A short taxi ride from the V & A Waterfront in Cape Town, but much better, in our opinion, than staying in the busier city areas. We had cooked to order breakfasts and ate in both restaurants; the food was outstanding. The tasting menu in de Tafel was spectacular; if Michelin covered South Africa, this restaurant and chef Greg Henderson would have a star! It was tough to leave to come back to the UK. Special thanks to sommelier Richard and restaurant staff Charles, Emmanuel and Dane for looking after us so well.

This review is about the restaurant De Tafel. We went here for a 5 course dinner and it was amazing. From the moment we arrived they took great care of us. The food looked like art and tasted amazing. We had an amazing bottle of wine and the staff was outstanding. The price/quality is insane, would definitely recommend!