Palo Verde Sustainable Hotel

This hotel has potential, but at its current price point, the value doesn’t fully match what you get. The rooms do not have a mini fridge, hair dryer, or coffee maker, which I found inconvenient. I understand the sustainability concept, but for this price, those feel like basic amenities that should be included. A small gesture like a welcome drink would also go a long way. The property is very small, and at times it feels like there is a lot of staff standing around rather than improving the guest experience. Parking is also very limited, which can be an issue. Another major downside: the hotel is under construction, and this is not disclosed until you arrive, which felt misleading. The construction noise made it hard to relax, and the price should really be adjusted while this is ongoing. There was also no music during the first few days due to construction. The day beds by the beach are reserved for day-pass guests, when they should really be prioritized for hotel guests. The pool area lacks privacy, as it faces the bar and restaurant, and to access the beach you have to walk through people dining, which is awkward. A separate area for staff meetings or corporate guests would help keep common areas more comfortable. Food-wise, the breakfast was delicious and a highlight of the stay. Overall, the food is very good; however, the menu is currently very limited, and they also run out of certain menu items from time to time, likely due to current constraints. Additionally, the food and cocktail prices are higher than in the U.S., which was surprising. The service is the strongest part of this hotel. The staff is genuinely kind and attentive. Special thanks to Dagoberto and Adrián at the gate for being very helpful, and to Isaac and Edwin in the restaurant for their excellent attention to detail, remembering our names, and quickly attending to our needs. They truly deserve recognition. Service can be slow at times, but that’s common throughout El Salvador. In summary, the hotel has a lot of potential. I would consider returning once construction is complete and improvements are made, but at the moment, the experience doesn’t fully justify the price. Mi highlight of the stay was the Hotel mascot we named him Gardfield even tho he has a name but we forgot 😅

We absolutely LOVED our stay here. All we could say was this is going to be the place we stay whenever we come back. The room was gorgeous with an ocean view. We had our own pool lounge chairs dedicated to us with our names for the whole stay. The breakfast was delicious every morning. And they have a water fill up in the lobby that we used daily. I wanted to give a special shout out to Nina at the front desk - she was so helpful and kind and made everything from check in to checkout a breeze. All the staff have been fantastic. We’ve stayed at four separate hotels over our last few times here, and this easily is the best. Thank you staff for everything you do!

We knew we wanted to spend our last day in El Salvador at the El Zonte beach. After enjoying a lunch at Palo Verde’s restaurant a few days before, we inquired about a day pass. Such a great decision! We had perfect beach, pool, and restaurant access. There was some construction going on, but it didn’t bother us at all. Appreciate the option to spend the day here!

A dream experience -||Palo Verde is a class act property for anyone seeking a taste of local El Salvadoran culture.||Intimate on purpose, this hotel makes you feel like a member of their family. With only a handful of rooms, every guest receives personalized service, avoiding the chaos and exhaustion of the typical large scale resort.||The pool area is lovely with many different dimensions and depths. Nan Tal is excellent with a wide variety of healthy and aesthetically pleasing options and a generous included breakfast. The new construction areas are only going to add to the versatility and attractiveness of the property. ||Within a few steps, guests are welcomed to a stunning black sand beach set a midst of dramatic landscape of cliffs and verdant green jungles. ||In the center of El Zonte, Palo Verse offers walking distance to a handful of local restaurants and convenience stores. This is a true Bohemian barefoot beach getaway.||Special thanks to Nina, Luis, Daisy, and Manuel for their excellent, responsive service. We truly cannot wait to return! ||Beautiful people, beautiful property. 10/10!

We bought a day pass to Palo Verde, which allows access to the swimming pool, restaurant, and the beach. The place is very nice, with good service and tasty food. The only downside is that the property is still under construction, so there are workers around the pool and bathrooms. However, they informed us before we paid for the day pass and even showed us the area beforehand, which felt very honest and was a great sign. If you walk along the beach to the right side of the hotel, you can see some beautiful sunsets.

Based on the reviews and website I thought Palo Verde would be an excellent choice for my family but it was the total contrary. I understand the hotel is sustainable but they missed the mark on accommodating the paying customer. They should highlight that they turn off the pool lights ,the hallway lights , the restaurant lights and garden mood lighting after 8:30 pm. The hotel is practically pitch dark without no visibility to get to your room. Also they are constructing a swimming pool at the moment which obstructs the ocean view , and cuts access to the beach. The construction noise doesn’t allow the guest to fully disconnect since it’s right in front of the exsisting pool. I do not recommend this hotel for families , there’s no common area to hang out , room balconies are too small for meet ups. No refrigerators in room or ice machines available . I didn’t find the luxury part of this hotel. On a positive note , the cleaning staff does a great job , the front desk communicates via text well , and the gardens are beautiful, good location. Wished they had down comforters , but that’s not available. Bed is soft. Management could be more clear about policy and expectations for thier future guest. Bad experience folks.

The staff here really tries to accommodate you, they were pretty amazing! Pros - the view, we had an ocean view. The pool, It is very nice and pretty. They have a lounge set up for every guest at the pool. The restaurant also had a beautiful view. The staff are very nice and attentive at the restaurant. Cons - You only get a very thin blanket that doesn't cover the entire bed. We were cold. There is no coffee machine in the room. There are no screens on the door to the balcony. We would have loved to have kept our door open during the night to hear the ocean. There is only hot water to the showers at certain times of the day. If we would have been a little warmer during the night, had a coffee machine and able to take a warm shower during more hours of the day it would have been an outstanding stay!

Had an amazing time at palo verde . We only stayed 2nights with my husband and daughter and we can not wait to return and stay longer next time . The food was delicious and fresh. The rooms were comfortable and very clean . I can be picky when it comes to cleanliness. Having to use what’s app for room service and to book massages and surf lessons was a little odd in comparison to what we are use to in other hotels elsewhere but it still worked and was efficient. We did have a scorpion show up in the bathroom which was a little scary because I was half asleep when I stepped right by in in the morning and since we had our 8monthbold daughter with us who wanted to crawl all over the place . Freaked me out a little but staff quickly came in to remove the Scorpion. Overall we will definitely be back , just keep an eye out for potential scorpions ! Lol oh and make sure to try their Ceasar chicken salad as well as a massage on the beach . Best massage I’ve ever had !