deanna p.
Yelp
Ok, so my party and i just stayed there over the long memorial day weekend (5/27,28/11). We rented out the back two rooms for my sister's bachelorette getaway weekend. we had gone there a couple months or so prior to see what the town had to offer, and we came across the hotel so we checked it out. we talked to the owner's girlfriend who was VERY nice and showed us around. she even quoted us a super great rate for the holiday weekend FOR the back two guestrooms. we didnt actually get to see the back two rooms or any of the rooms, because they were occupied. we liked the rate, we liked the way the hotel looked, and we liked the owner's girlfriend, so we decided that would be the place. my sister called about a month later and booked the two back rooms, that had their own baths and kitchenette's (the rooms IN the hotel all shared a bathroom) figuring with 9 girls total, we'd need our own bathrooms and all the space we could get. she credit card guaranteed the rooms which is standard.
so the night of 5/27, 6 of us drove down there. we checked in around 10pm or so and were informed that one of our rooms was given away...rented out to someone else! the front desk guy told us it was because we didnt check in at 1pm that day. now, coming from a hospitality background (reservations manager for a 4 star hotel) i KNOW that a room that is credit card guaranteed is to be held till 6am the following morning. never did anyone tell us we needed to be checked in by 1pm, or our room would be given away! we made a huge stink, because c'mon...6 girls (with luggage) would NOT fit into this one room, which wasnt as big as we were led to believe. the front desk guy said he'd give us $10 off the room price for our inconvenience. Um, no...not good enough. so then, he said we could have one of the rooms in the hotel for free.
so we went to check it out. he told us to go upstairs and look into one of the rooms (which led us to believe we, and the people that took our room were the only guests at the hotel), which we did, only to find some weird guy passed out on one of the beds. when we came back downstairs we told the front desk guy (who was pretty darn weird himself!) that we couldnt see the room because someone was passed out on the bed. he then said, oh, that was just the owner of the hotel! WTF?!!
so we said, um, no, even for free, we wont take a room IN the hotel, esp if some random weird guy is just going into rooms and passing out in them! so my sister went into negotiations with the front desk guy while the rest of the party frantically got on their phones googling hotels in the area and calling to see if anyone had rooms. being the holiday weekend, NO ONE had rooms.
soooo, we ended up shoving 6 girls, AND all their luggage, into ONE tiny room for the night (we DID eventually get the second room the following day in the afternoon for free). basically the kitchenette was useless because thats where we put the luggage. on top of everything, the sink in the bathroom didnt work so we had to wash in the kitchen sink where the hot water didnt work, plus we came across numerous spiders. also, the following day our room was not cleaned/made up, we had NO fresh towels, and NO TOILET PAPER! all in all, it was probably one of the worst, if not THE worst hotel experiences ive ever had. i would not stay here again, nor would i or anyone else i traveled with that day recommend this hotel!