PALPATIO HOTEL

At first, the location didn’t feel very pretty and honestly felt a little sketchy, but the hotel staff quickly put us at ease. They were warm, professional, and made us feel completely safe and confident that the hotel and surrounding area were secure. My husband is Persian and very particular about where we stay—he only wants the best—and even he ended up absolutely loving it. The only downside was the TV, which never worked despite multiple requests to have it fixed. That part was frustrating, but overall, we had a great stay thanks to the amazing staff.

The hotel is immaculately clean and charming, and the staff is incredibly warm and helpful. The linen and towels are very luxurious, and the beds and pillows are comfortable. We can't say enough good things about staying here, but the accolades go to the staff and their personalized service, hands down. We were upgraded to the Marcelina room with overlooks patio 3, and this room is the picture of quiet and tranquility. Leave the big window wide open and enjoy the cool breeze while relaxing in your room. The hotel is a very short walk from everything good. In fact the area is so quiet that we were able to sleep with the window open - which comes with the very minor caveat that the property is in an area of some boarded up buildings and not a lot of foot traffic.

Peaceful Stay at Palpatio Hotel Boutique We loved the quiet location, away from the tourist crowds, allowing us to sleep with the windows open—amazing! The only onsite service is a small coffee shop, but that was fine for us. Big thanks to Axel at the front desk for his warm welcome and helpfulness. Perfect for those seeking a peaceful stay.

I greatly enjoyed my stay here at Palpatio! - Very clean and nicely decorated rooms - The staff were very helpful and quick to respond to Whatsapp messages - The staff would easily arrange rides to/from the airport for a rate cheaper than Uber - The onsite restaurant is absolutely delicious! - Beautiful decoration throughout the hotel - The staff allowed my group to stay at the hotel after checkout and enjoy the pool and luggage holding services until our ride departed. The hotel is located a 5/10 minute walk away from several beautiful plazas. I never felt unsafe in the area walking around during the daylight hours.

The hotel used to be a covent. It is seeped with history and calm. It is a historical site so the conversion is designed to retain and maintain its original features. You will see and feel and enjoy this. It is kept very clean. There is a very nice restaurant separately owned by at the front of the building. El Particular. We ate all our breakfasts there. Yummy. The staff for both the hotel and the restaurant are very cheerful, cordial, and helpful. The hotel is well located, 4 blocks from the center of town and the Plazas where all the action is. We went at Christmas time so even more action and lots of lights, Santa Clauses, an ice skating rink, a Christmas Tree and a Nativity Scene, and Christmas related activities. The hotel is right on the bus line but we couldn’t figure out how to use it.|The room had a scent that my husband reacted to. A cleaning agent? The incense in the room? We don’t know the source but we did remove the incense and that might have helped but didn’t totally eliminate his reaction. We would appreciate written instructions on how to successfully use the local buses since they are right outside the door.

Would stay here again in a heartbeat. Very kind staff. Clean rooms. Easy to walk to anything. Good restaurant for breakfast.

An excellent location, very classy interior design. Fantastically friendly and competent staff. Quiet nights for sleeping. Would certainly return here.

We had a great stay, the hotel was quiet and the patio was beautiful. The location is close enough to walk to the city center and still felt like a safe area. The staff was very friendly and accommodating, and the breakfast we had at the hotel cafe was delicious. I recommend this hotel.