Pan Pacific Melbourne

**Title: An Unforgettable Stay at Pan Pacific Hotel! ⭐⭐⭐⭐⭐** I recently had the pleasure of staying at the Pan Pacific Hotel, and I can confidently say it surpassed all my expectations. From the moment I stepped into the elegantly designed lobby, I was greeted with warm smiles and an impeccable level of service that set the tone for my entire visit. **Facilities**: The amenities at Pan Pacific are top-notch. I particularly enjoyed the well-equipped fitness center and the stunning pool area, which provided a perfect place to unwind. The spa services were also a highlight, offering a wide range of treatments that left me feeling rejuvenated and pampered. **Location**: The hotel’s central location made it easy to explore the surrounding area. I found myself within walking distance of several attractions, shopping areas, and vibrant dining options. The staff was also incredibly helpful in providing recommendations for local spots and arranging transportation. **Service**: Above all, it was the staff that truly made this experience memorable. Every team member I encountered was friendly, professional, and genuinely committed to ensuring I had the best possible stay. They went above and beyond to accommodate my needs and make me feel welcome.

Loved my stay! Loved the room, loved every bit of it! Loved the service. The highlight for me is the auto curtain outside the window which can be easily opened and closed, which will keep the room completely dark for sleep ins. Loved the big bathtub as well! I’ve stayed there twice for my holiday, and I also enjoy the walk from the hotel to the city. It’s not too far for me. And it’s right next to DFO, so great for last minute shopping! Definitely recommend!!!

We recently had the pleasure of staying at the Pan Pacific Melbourne for the rugby and opted for a club room for our five-night visit, which we always enjoy. The view from our room was fantastic and provided a wonderful way to start each day. The hotel's location was ideal, with the DFO directly across the street, numerous restaurants and bars within walking distance, and a short stroll to the free trams. The staff in the Club Lounge truly stood out. They were incredibly helpful, from assisting with my dry cleaning issue to offering great suggestions for exploring Melbourne. We especially appreciated our interactions with Danny, whose warm hospitality and bar skills made our experience even more enjoyable. While we had a wonderful stay, I wanted to share a few constructive observations. The cooked breakfast options in the lounge remained the same throughout our five mornings, which was a bit disappointing. A bit more variety could enhance the breakfast experience and maintain that special touch of the lounge. Additionally, when we arrived, we found a dirty cup and saucer in our room. Although housekeeping replaced them, they left the dirty items behind, which was a bit of a surprise. We also noticed that we ran out of tissues, and the toilet paper wasn’t replenished. Having face flannels available for the duration of our stay would have been appreciated, especially for anyone needing to remove makeup in the evening. Finally, the dry cleaning bag wasn’t replaced, which limited our ability to take full advantage of the free dry cleaning offer. Overall, we had a great experience, and these points are just suggestions for improvement. Thank you for a lovely stay!

Went to their High Tea for a birthday celebration. Really love the food selection and I liked how they had catered to my dietary requirements and made a customised set of food. The ambience was wonderful and you could see overview on the windows. The wait staff, Jennifer, was very attentive to us and such a lovely person with chatting with us and ensuring we were comfortable. Really appreciate her service! Highly recommend and would love to go again! ❤️

A Great Stay at Pan Pacific - A Breakfast to Remember! Our stay at Pan Pacific was nothing short of exceptional. The rooms were spotlessly clean, spacious, and offered breathtaking views-an ideal place to unwind. The real standout, however, was the breakfast buffet-an experience not to be missed. The spread was impressive, with an abundance of choices to satisfy every craving. Think warm, flaky croissants, crisp French baguettes, an elegant selection of charcuterie, and a full English breakfast with all the trimmings. Eggs? Have them any way you like-perfectly poached, fluffy scrambled, or made to order. Add to that the vibrant fresh fruit platters, freshly squeezed juices, and for a touch of indulgence, chocolate fountains and Connoisseur ice cream-yes, even at breakfast! A luxurious and delicious start to the day that’s well worth waking up for.

This hotel is fantastic. The beds were extremely comfortable, rooms had blackout blinds and the location is the best! Id definitely stay here again. Only room for improvement would be additional team members for the restaurant as they struggled to maintain service levels during breakfast and dinner service.

This was our second visit to Pan Pacific on a Luxury Escape deal. It did not disappoint again. The room with a view of the Yarra and the City was absolutely beautiful.|The staff have to be one of the most friendliest in Melbourne. We even recognised staff from our last stay which was 8 months ago. We had dinner in the restaurant which was great quality and service. The buffet breakfast was great and very busy but very easy to navigate. Sparkling wine on check-in in the foyer was a lovely bonus. Can't wait to stay there again.

Another amazing stay at Pan Pacific! Arrived at the hotel & was greeted by Mark who helped us with our bags. James at reception was able to accommodate an early check-in. Staff in the club lounge we again fantastic. Fantastic service from Nelli, Beau, Raff & Luca in the club lounge for breakfast. We were able to order eggs & the food selection on offer was vast & tasty. Evening canapes service was also amazing, James & Danny did a great job. The range of food available is always a big plus for us when choosing Pan Pacific. Check-out was super easy with the help of Vaidehi. We are always welcomed with big smiles by all staff & have always felt like they care about the guests experience. Well done to all the team & we look forward to staying again soon

Great location clean rooms with amazing views. Excellent service and plenty of restaurants around location also a great workout room with same spectacular views.

I've stayed here three times over the past 6 months and have consistently had a wonderful experience. From check-in, the concierge and receptionists have been so welcoming and caring. Everyone greets you and ensures your stay begins on a positive note. They have a huge lobby with a lot of seating, usually decorated, the decor is lovely, and they have a water bottle filling station. The restaurant is connected to the right side and while I have never eaten here, I have heard good things. I've stayed in rooms on different floors but have always had a nice view of the Yarra river, even on the lower rooms that have the bottom view partially blocked from the roof of the mall. The sun rise does make the room hot but the electronic shade helps a lot! The evening views are beautiful and you can see the fire show from a few blocks down. The rooms are nice and spacious and has a lot of amenities like a mini bar, big tv, French press, desk, couch, toiletries, and bath robes. It's always been very clean at each of my stays. The bathroom is gorgeous! I love the tub with the complimentary bath salts and the open shower next to it. The toilet has a separate door for more privacy if you are staying with another person, and there's a night light in there for convenience. The location is great! The DF mall is connected and only a few steps out the front of the hotel. There's a convenience store and ATM just to the right when you walk out, which is so helpful! The convention center is right across the street, along with the huge parking structure that the hotel will discount for you if you rent a car. Along the river, there are tons of restaurants and bars (only 1-2 min walk from the hotel). Everything is so convenient! You can walk down to the casino to catch the tram if you're going further. Lovely hotel and staff. I highly recommend staying here. This is the only place I would stay at when in Melbourne.

The Pan Pacific Melbourne absolutely exceeded my expectations--everyone was very helpful and went out of their way to give 100%. The location is also clutch. Sure, it's not as close as the Crown Royale, but it's quieter and just a hop to all the other bars, restaurants and such off the water. Proximity to the convention center is clutch, and it's also easy to get to the airport from the main roads.

One of my favorite hotels to stay at in Melbourne. Great location. Right next door to south wharf DFO. Car parking can be expensive but DFO retailers give u a half price voucher when you buy something and the hotel gives you a voucher to reduce overnight parking to about $20 a night. The rooms at the Pan Pacific are very nice. The beds are amazing just like sleeping in a cloud. Have had the buffet breakfast a couple of times it's not bad but is better value if included in the accommodation package. The hotel is decorated lovely and often has works of art or exhibits on display in the foyer. There is also plenty of eateries at the back of the hotel on the waterfront to grab a beer or meal from.

I used to stay here when it was the Hilton from when it was brand new and nothing has changed building wise. It is a little aged in the fact that some items in the room show wear but as far as room comfort goes, it's terrific. The beds are so comfortable, the air conditioning is great and the block out blind is terrific. The bathrooms are beautiful and everything is 100% spotless. The staff are absolutely fantastic - you couldn't come across friendlier or more helpful people and I've stayed in a lot of hotels. When my son and I checked in we were chatting with the receptionist and she found out we'd just spent the day moving house and she immediately went on to offer ice creams to us both. It was little things like that, they made our stay feel very personalised. The only thing I can criticise is their food prices. My son and I had room service for dinner and for the 2 of us (my son having a kids meal) it was $94!! We didn't order drinks but my son did order a little tub of ice cream and I ordered a proper dessert. There was nothing wrong with the food but it wasn't great. And for the price I expected to be completely blown away. The next morning we were leaving the hotel and we had a 5 hour drive ahead of us so we decided to just grab something small from their cafe and yet again we were faced with inflated food prices. My coffee was $6 and my son's milkshake was $6.50. I got a slice and he got a toasted croissant and it was $31 in total. Our stay was lovely and I would definitely come back again, but in summary, stay here but don't eat here!