Pan Pacific Perth

Amazing stay! The staff were incredibly welcoming and helpful from start to finish. The room was spotless, comfortable, and beautifully designed, with thoughtful details throughout. The breakfast was delicious and the location perfect for exploring the area. Truly outstanding service and hospitality – I’ll definitely be back!

The environment is clean and tidy. There are all kinds of toiletries. The coffee machine is great. There's a scale (I didn't think of this, maybe to check how much I eat daily). The iron is great. There are plenty of restaurants and hotels nearby. Transportation is convenient.

First time here. My family had the most amazing stay at Pan Pacific Perth. The staff went above and beyond to make us feel at home. Special mention to Mina from Pacific Lounge who was extremely helpful in searching for my daughter’s lost soft toy. I’ve stayed at many hotel brands with club lounge access, and I must say Pan Pac Perth is one of the best. You guys have a wonderful team there. Keep up the good work!

Had such a wonderful night away with my Mum. We had room service for dinner and it was some of the most amazing food I've had! Super impressed given it wasn't even in the restaurant but from the comfort of our beautiful hotel bed. Scallops was to die for! Our view of Kings Park at night was pretty special. Our room was stunning and finished with perfect. We went down to the restaurant in the morning to have breakfast. The first dish that caught my eye was the "Fish Ball Soup" not something I'm accustomed to in my Western morning meal but I didn't hesitate to try it and I was so glad I did!! It had to be hands down the most amazing soup my taste buds have ever had!!! It was INCREDIBLE. I hope they always serve that at breakfast because I want to go back again to devour more! It was delicious 😄 The staff where so lovely, and there was not one thing about our stay that could disappoint. I will absolutely be back again, I'll be sure to stay more than one night. Thank you for having us!

Absolutely fantastic stay here, location is fantastic with great access. Staff were super friendly and nothing was a problem for them. The room was beautiful and had everything needed for as hassle free stay. I can recommend this hotel for anyone not from Perth.

Many thanks to Joanne and the team at Pan Pacific Hotel for providing us with excellent services for our ARA Annual Western Australia Rail Industry Dinner. From the initial planning stages through to the evening itself, their attention to detail, responsiveness, and warm hospitality made the entire experience enjoyable for both me and our guests.

This hotel has being my place to stay for years but unfortunately it’s come to an end. The final straw no running water in my room (shower or sink) from 3am. Reported it to the duty manager at that time and while I was reporting it other guests were also reporting the same issue. I had to go to the gym & shower there. TV doesn’t work properly, turns off & on. Happened on my last stay also. Didn’t even bother this time to ask someone to fix it. Over it. The hotel does not provide any bottle water in the room which is absolutely ridiculous. If you want water you have to go to the front desk and ask for a bottle of water. The following morning after having no water there was a leak in the corridor coming through a light switch which is concerning. A bucket place in the corridor. With being a guest of the hotel for years I thought someone at the hotel would reach out to offer some small gesture to say sorry (eg a complimentary coffee/fruit bowl) for so many issues during my stay - nothing, poor customer service after so many years being a customer. If you like not having a shower/no TV and leaks to greet you in the morning this is the hotel for you! Lovely staff, good location.

Went for an conference rather than to stay. Food was great. Function rooms were great with good media, sound etc. Found it strange that no seating was provided for lunch. Literally hundreds of people sitting on the floor or trying to balance plates standing up. Apart from that, everything was great. All the staff were friendly, Rooms were clean, facilities were modern.

This review is for the Lobby Cafe attached to the Pan Pacific Hotel. Super friendly staff. Great variety of pastries, snacks, hot and cold beverages. I stopped in and was amazed by the breathtaking display. There was a huge Christmas gingerbread display the patisserie chef made - in the lobby cafe. It had working lights and all. Very sparkly and tempting to stick your finger on it hahah. The barista Moe was such a friendly gal. All smiles and laughs. It is a very inviting lobby area and the decor inside is immaculate. Thank you for making me smile!

The good: - Amazing buffet breakfast which was included in our stay. - Decent selection of tap beers at the bar The Bad - my room was in disrepair with cracks/ hole in the shower, carpet patches - there was hair in several parts of the bathroom Not from me - thin walls, I could hear the room next to me the entire week - the bar closed fairly early during the week even when we had 20-30 people wishing to have a drink - the lifts were a wait at times. Apparently 2 of the lifts get locked down for executive floors randomly. Not good when a few dozen people are trying to make the same bus!

I got a spacious executive room with a great view of the marina at Pan Pacific Perth. While the room was very spacious, the room felt a bit clammy and way smaller than it looked. I think it was that the room had very low ceilings, and the colors were a bit drab. This was just a vibe, rather than real issues with any of the amenities. Though everything in the room seemed to be worn and aged.. almost an outdated vibe that didn't match the modernness of their lounge. All the employees I've interacted with were perfect!

I gave this hotel 5 stars because it is a 5* hotel, but also because it deserves 5 stars from my experience of it. I stayed here recently with my boyfriend as we booked the room under a great offer they had going on at the time (they often have offers and deals on for rooms so keep an eye out for those!). The room cost $300 on a Saturday night which is superb for a 5* in the city centre (fantastic location too btw). We were given a room on one of the top floors with absolutely spectaular views - none of that 'give the 'offer roomers' the bottom floor by the carpark' malrkey! As well as the beautiful views out the window, the rooms themselves are very easy on the eye. The decor isn't the generic cream walls and old floral throws like most hotels - it has a boutique feel to it. The hotel also boasts a really nice gym and pool area, but you would have to be in the pool in the afternoon/evening to get the sun because of where it's positioned. We left the hotel and went for something to eat in the CBD because meals in there were far too rich for our blood, but we had a tremendous experience during our stay nonetheless!

What gal doesn't love a high tea complete with tiered trays of delicate little goodies, glasses of bubbly, and fine china cups of scented teas served by wait staff wearing pristine white gloves? Origins in the Pan Pacific has earned a reputation for serving up fine fare with excellent service, so our group of eight booked in with high expectations. We weren't disappointed. The neutral decor, incandescent light fittings and expansive windows, combine to create a light, airy feeling, and the tall-backed chairs added to the comfort factor. Our wait-person introduced himself and started pouring bubbly without breaking stride. Gotta love a man who knows a way to a girl's heart. Our first course was quickly presented: a refreshingly different glass of strawberry and basil gazpacho, a potato and seafood croquette, a tiny seafood tart with lovely buttery pastry, and a slice of something that I'm sure was delicious (everything was) but for the life of me I can't remember what it was. Tea was poured into our china cups and the bubbly continued to flow freely. Whilst teas were selected according to the food served, you could choose any others from the tea menu. Lychee was the crowd favourite. When our tiered plates arrived the oohs and aahs were audible, and I'm happy to say the goodies tasted as scrumptious as they looked. The bottom tier held the savoury treats: coronation chicken sandwiches, smoked salmon open sandwiches, cheese and sweet chutney rounds, and mashed egg on brioche. The second tier of chocolate mud cake with pretty pink icing, chocolate mousse cups and squares of lemon-layered sponge, was equally enticing. The top tier was reserved for the ubiquitous scones, and these light little creations were the chocolate chip variety, served of course with whipped cream and pots of jam. Another mini chocolate tart kept it company on the top tier. Origins was a fun experience, made all the better by a few glasses of sparkling and good quality food. All of this loveliness was ours for the reasonable cost of $49 per person. Ours was the first and the cheaper of two Sunday sittings, and it all ran like a well-oiled machine, albeit a very delicious one. We all concurred that this is one of the better quality high tea venues with charming and efficient service, thoughtful and delicious food offerings, and a refined but relaxing atmosphere. I can't think of a better way to spend a lazy Sunday.

This hotel is absolutely incredible! If I could give it more than 5 stars I most certainly would. For $240 I couldn't of asked for anything more - spectacular views, comfortable bed, VERY CLEAN, modern and stylish. The gym look fabulous (not that I used it) and the pool area was gorgeous too, however it didn't receive that much sunlight. Although that didn't matter because we had a very lovely and super relaxing spa bath in our hotel room; and the room service, which we had for breakfast was delicious, perfect way to leave after a thoroughly enjoyable night. Would definitely book here again!!

Went for buffet lunch sunday passed and i was very impressed. The best pork belly i have had outside of china. service was outstanding, honourable mention chef Stanley. knowledgable and engaging exactly the kind of staff that would have me coming back

Never heard of this place before. Apparently it's a chain. Got a decent rate via Priceline.com and was quite surprised. The room was very nice and comfortable. They offer Breakfast, lunch and dinner buffets and their business center contains two Windows PCs and two IMAC's. The staff were OK. To be specific the check in staff. However, The bellhops and service staff were extremely friendly and accommodating. The hotel is located right by a river or lake and I literally saw a airplane takeoff from the water. Honestly, You can't go wrong with this place I recommend it.

High tea was phenomenal! Food was delicious. Great balance between sweet and savoury. I loved the quiche and also the choc espresso tart. Although it was all so scrumptious! The tea itself complemented the food beautifully. I didn't want it to end!

Went here for a work conference this weekend and was very impressed. The rooms were spacious, very well presented and most importantly clean. My view was nice also especially during sunrise. The staff are very helpful and professional. I was very impressed by the quality of food and service during our gala dinner on the Saturday night. Would definitely be coming back here again.

Went to a conference here and was impressed at the quality of the food provided. I am used to horrendous overcooked tasteless gluten free options but these guys put a bit more effort than more conference centres. We enjoyed a tender rare door stop piece of beef fillet with a potato rosti and red wine jus, for dessert the plate was as pretty as a picture with a hazelnut cake (gluten free) accompanied with a scoop of creamy pistachio icecream. Delicious Last year we stayed at the hotel in a Club room and found the rooms to be newly appointed clean and spacious. The Club facilities are worthwhile with complimentary drinks and canapes.

I reviewing the catering at the pan pacific for the Glenfraclas Whisky dinner absolutely superb! He entree was scotch quail egg, frois gras on some pastry the second course one of the best salmon dishes I had with pray cracker bits and little spinach. 3rd course was duck and goats cheese very nice followed by marcel dish. Deserts were assortment high tea and dry ice bed ice cream.

By far the Pan Pacific is the best hotel in the CBD. I have stayed at countless hotels over my time, however the Pan Pacific Perth has brought a whole new level of accommodation to the Perth CBD. My wife and I will only stay here now and we ensure we spend the little extra and stay in the club rooms where you are invited to the lounge for an assortment of canapés, wine, beer, cheese, coffee and the list goes on. The rooms are immaculate and huge! The bath is big enough for the two of us and the bathroom is massive. There is a separate lounge room to the bedroom and multiple TVs. The foyer is lovely, the staff are friendly and there's a reasonably priced Valet service. You get Virgin Australia points when staying and also offered to join their GHD Discovery rewards program. Stay here, you will not be disappointed.

Four stars for conferencing facilities. A mad mix of browns, golds, black and plush reds. A bit luxurious like and in a lot of ways quite good at detaching you from your routine so as to focus on the business of the day. Could imagine plenty of ash trays, fireplaces and stuffed animals in the business days of yore.

We booked in for high tea on Sunday, $60 for 3hours with free flowing champagne, nice way to spend a afternoon great for a girls day

Nice hotel. Friendly and quick staff. Nice room. Parking is insanely expensive - 50/day for valet or 30 each time you self park! The shower kinda leaked all over the bathroom floor because they use a swinging glass door as the barrier - right at the hinge water gets all over the place. Room was nice. Linens were nice. Gym was good. Staff were excellent. Pool is just average to low end. Location is pretty.

One of the nicer hotels I've stayed at. Big lobby with nice bar. Restaurant is good. Rooms nice with great beds and bathrooms. Shoe shine and vanity kits a nice touch. Worth checking out!

This is an as expected hotel. There is nothing fancy, the rooms are standard the food is standard and the service is standard. The restaurant isn't anything to write home about but it isn't terrible. The gym is probably the only thing that this hotel has over the next door Novotel. Location is good too, great for walks along the swan.

Never again, awesome location but for what your paying definitely not value for money. Does not feel 5 star at all! We had a king delux room, breakfast is not included, you have to pay for movies and wifi is only free in the lobby. Furnishings in the room were dated and although The bed was comfy thats about the only positive. Waited 50 mins for room service, amd the food was cold when it got to us. Repeatedly rang down for an ice bucket before finally just giving up. Would never recommend this hotel or stay again, there 5 star rating needs a serious review!

Stayed here for my anniversary and it was really nice! My partner cut his hand on the bath plug though and it got infected :/