Pandora Dress Agency

I was so excited to go to this shop. However, about 5 minutes into shopping I noticed one of the attendants got really close within half an arm distance. Didn’t think much of it as they appeared to be adjusting a rack I was previously looking at. Then a couple minutes later a different attendant came up very close and looked to be adjusting something else near me. This continued for the next 20 minutes of the two attendants following my husband and I closely. It wasn’t till he noticed that it became increasingly more uncomfortable. I have never been followed around a shop or stared at in the manner that these two attendants were doing. They never once asked if I needed help with something or smiled like a helpful employee would. Overall the experience was unsettling and made it difficult to shop. Especially having never been profiled in such a way before. We left after 20 minutes disappointed and uneasy.

Still pretty expensive even though second hand. I took 2 items back because they were faulty, not expecting a refund but at least expecting some sort of voucher for the future or the offer of repairing. I had spent £1900 a few weeks before. One of the staff was extremely rude and I saw her be rude unnecessarily to a staff member she was managing. Be nice to your staff and customers! Shame on you.

Very dissapointing experience. My husband and I were looking for a bag for my birthday, he asked a couple of questions and this older blonde woman with an accent behind a counter was rude and condesending to him. She was also following me with her eyes the entire time. With so many other stores around with 2nd hand products, this people should think twice before mistreating customers. Never coming back.

I had a great experience with the staff, I had a lovely conversation with the lady behind the till and I never felt like I was being followed around the store. Fantastic stock too!

I visited Pandora a few weeks ago to window shop the level of service in here is great and fun! Hidden down a street with a fun and quirky window art. This place has a lot of hidden gems for any vintage shopper, some items a little on the pricey side but for the area it’s understandable. Definitely worth a visit if you are shopping or on a day out around Brompton a nice change to Harrods.

Nice store, found it quite hard to find any pieces because everything is quite crammed together but there is a large selection of nice items. Would recommend if you have time to look for steals.

Wonderful place to visit. The selection of very high quality clothes, bags shoes ect is to die for. Lovely, lovely staff. Don,t miss it whenever you visit London!

Great designer consignment boutique especially when having their sales. The best sales are the 50% and the 70% off sales. Open 7 days a week. I marked it down one star as when I asked if there would be a sale later in the week, the staff told me they did not know and then the next day I got an email that there was a sale there. I think the staff should be informed if there is a sale that same week. Also note that if they advertise an item as being 50% off, they do not sell at 50% off but round up to the nearest £1. It may not bother some but for me if an item was priced at say £145 and was then marked as 50% off, one should be asked to pay £72.50 and not £73. In the past I have sold my items here but you only get 50% of the price it sells for and when they have a 50% sale, you end up getting less.