They perfected a good customer service, the guy that assisted me showed me all of the available watch I wanted to try without hesitation. He will also guide you to get your tax refund ( if ex Italy to Switzerland, in Chiasso) in details. Good job Team Roma.
John L.
Google
Just purchased a Panerai from this new store. The sales people were great and offered me beverages and chocolate while I tried on various models. My salesman Xiao spoke fluent Chinese, Italian and English and was excellent in helping me with my purchase. The manager also introduced himself and was very professional. They helped with the duty free paper work and even walked me to the duty free lounge right down the street. Excellent service and I will be happy to purchase again when something catches my eye.
Ronald
Google
Arrived at the store a bit after 1000. Door locked. Three or four staff members having a discussion. Showed them my 8 Day GMT Panerai Luminor with broken strap. “Come back at 1100.” I guess business must be very good. Arrivaderci.
Alexander D.
Google
Very service minded place. Thank you Denis and your colleagues for the great experience with me finally becoming owner of a beautiful PAM914
Michele N.
Google
Nice staff
Joel F.
Google
Dream come true ! Beautiful experience
A. D.
Google
Knowledgeable, kind, friendly, and professional staff.
