Emily P.
Yelp
I just went here for the first time after seeing it in my neighborhood, and had a great experience.
I placed an order for takeout, and the owner (Pete) was super nice on the phone. He said the pizza would be ready in 10 minutes but asked "or is that too soon for you to get here?" which I thought was very considerate. We chatted a bit in the store when I arrived, and he was just the nicest man. He told me a little bit about his experience with being on the Kitchen Nightmares show. He told me Gordon Ramsay asked for his pizza crust recipe, but "since you are a lady I cannot tell you the words I told him", which was amusing! I wish I pressed him more for what he actually said.
The pizza was delicious, and honestly, it IS the best pizza crust I've ever had. It was all puffy and flaky, and, I know this sounds weird, but tasted like BREAD rather than just a carby vehicle for toppings. The sauce tasted very herby without being sweet, which I enjoyed. The sausage did taste a little store bought, but it wasn't bad.
And it wasn't greasy at all. Another local pizza place I frequent is good but the slices just drip grease everywhere. Happy that I could eat this pizza one handed and without a bib!
All in all, between the delicious crust, great flavor, and excellent customer service, I would love to return to Pantaleone's soon.
Note: If the owner reads these reviews, would you ever consider having dairy-free cheese as an option? My partner would LOVE this pizza as well, but is allergic to dairy. That greasy competitor I mentioned above has dairy-free Daiya cheese as an option, and really, that's the only reason we go there.