Paradise Beach Hotel

The location is fantastic and the room was good. However service was horrible. On my first morning I tried to order breakfast and was told I had to wait an hour to even put in an order the reason was we are busy. It was not the reason, the real reason is that the hotel is woefully understaffed. I cannot imagine telling a guest at your hotel they have to wait an hour to place an order for breakfast at 10 a.m. On New Years Day a cruise ship was in and the passengers on the cruise had vouchers for drinks, again I waited over an hour to place and order for a sandwich which too over 45 minutes to arrive. I felt bad for the lady working as she was the only one working with at lease 20-25 people with their free vouchers. Unfortunately for me it was a holiday and the other restaurants nearby were closed. Check out was at 12 and my flight was at four so needless to say I got nothing to eat prior to checking out and leaving for my flight. Management has to do better it is the worse experience I have ever had.

My time at paradise Beach hotel was awesome. Customer service rep Geraldine went above and beyond when I lost my cell phone and was great help in me retrieving it .the location is perfect on the beach with a perfect picture view .the restaurant, pool & overall service i received was great. I would definitely recommend and return again .

Did not stay here, but ate several times at their restaurant beside the sea. Food was great. Service a bit slow and hard to get their attention. But if you're not in a rush and want a nice meal overlooking the sunset, this is a great place for it.

Great view, good food, nice drinks and worth our visit. We visited only to eat. We will stay at this hotel next time when in St Vincent. This is a hidden treasure. Within walking distance of the beachcomber.

I've stayed here on 2 separate occasions. Location is ideal. Service could be a lot better and a few minor upgrades could make it worth the price. It's not worth the price, in my opinion. Arbitrary rules and very overpriced but unappetitizing meals are to be expected. Below is my original review after my first stay: I usually stay at Sunset Shores next door but wanted to try a different hotel on my last visit. I had a deluxe ocean front room, which was by the pool overlooking the water. The room was nice. The bed was comfortable, and there was a couch in the corner. The room was big and spacious. I was on the ground floor, but next time, I would prefer to be one level above. The room was great, though right by the restaurant, so I was worried the noise of the kitchen and patrons would disturb my sleep. It could have, but it didn't, thanks to melatonin and my eye mask! Be mindful of that when you select rooms. The pool is beautiful and the restaurant has a decent variety. The food is okay but overpriced. While I ate most of my meals at the hotel, you are better off going to the boardwalk and having meals there. Service was good. Friendly staff. While the hotel is small, the rooms are great, though there was no kettle for tea, and the outlets/plugs are practically hidden. I would have also appreciated a brief tour of the hotel or some information about the amenities upon check-in (like hours for breakfast??). I enjoyed my stay, especially because of the location.

The workers need to be trained, as they lack hospitality and emotional intelligence. This hotel has the potential to become better due to the location but the service and work need drastic improvement

This review is for a RESTAURANT ONLY experience!! I had dinner at the Paradise Beach Hotel restaurant very recently. The food was absolutely delicious (kudos to the chef). However, the service was very disappointing. The young woman who served us was not friendly, courteous or pleasant. Her appearance was unkempt and not a true representation of someone in the hospitality industry. There is a lot of training that has to be done especially being in this industry. Your employees are a reflection of your brand and locals and tourists should be provided a memorable experience throughout their entire stay or service.

Don’t go to the restaurant! We sat for an hour and don’t even get to place an order while another table ordered ate & left. Walk down to the French Vernday- we did & got a table & a menu in 2 minutes!