Anna M.
Google
We stayed at Paradise Hotel and really enjoyed the outdoor swimming pool and spa area, both were relaxing and beautifully maintained. Check-in was breezy and easy, and the staff were friendly throughout our stay.
However, the biggest downside was the room temperature. When we arrived, the room was already extremely hot (around 25°C / 77.9°F). Despite setting the thermostat lower, the temperature never dropped. I called the front desk and was told the entire building’s climate is centrally controlled, meaning guests can’t adjust their own heat or AC. We had to keep the curtains closed and the windows open just to get a bit of cool air, but the room stayed uncomfortably warm all night.
Even with an extra fan offered by the staff, it didn’t make much difference. For a five-star hotel charging $325 per night, I expected to at least be able to control the temperature in my own room. The amenities and staff were wonderful, but not being able to sleep comfortably really affected the experience. Unfortunately, because of that, I probably wouldn’t stay here again.