Misty S.
Yelp
Check the mattresses, underneath. There are chipmunks or mice in them. I know. I know. It is an absolute wild place. I get it. But, having a chipmunk or mouse run up your shirt, over your boob, and out your sleeve in the middle of the night is the kind of close to nature experience I was not expecting, especially when I saw just how lovely the room was.
In future, if I were to stay there again, I would most definitely sleep with the light on and check the mattresses.
On a positive note, again, the room was lovely and had a beautiful view of the mountain. I had difficulty reserving the correct room online and guest services was so extremely accommodating and kind, I'm almost ashamed to give only 3 stars, but again being felt up by a chipmunk clouds one's perspective a bit.
As for dining, we made a reservation for dinner. They could have messaged us at anytime or even wrote a message on their dining board to tell guests that the menu had changed. They did not.
They said it was a kitchen issue - something not working. Yeah, that would be people. It was known that the regular cooks took that day off. Why they had 3 hostesses working and only 2 wait staff is perplexing. We were not given menus, paper copies were in a stack at the hostess station. One of us had to take one. I tried to take another for myself and was told we were to share. One menu per table. The restaurant was basically empty, but we had to share a paper menu that would be returned in like five minutes. Okay...????...
We were served food out of to-go containers.
I get that Covid has changed a few things, but charging fine dining prices when you can't provide fine dining service is in extreme poor taste. It speaks volumes as to the respect one has for clientele and for how an establishment sees itself and its reputation. Set a standard, a 'return to function and quality' standard and have staff, clientele, service providers, etc. meet that standard.
Do note, check-in will not be smooth. You may as well explore the park, eat dinner, enjoy the late sun-set, and then once thoroughly tired, begin your turn to stand in line for your key.
As others have said, it is good to know that ice is given to you at the front desk. Also, there is no wi-fi, but we had cell signal. And, there's no elevator. You'll haul your bags up stairs.
All in all, everyone was quite happy to be out and about.
It's Rainier. It's beautiful. It's busy.
It must be seen.