Paradise Island Beach Club - Bahamas Ocean Villas

The resort itself was great. But the inside pool bar was a joke… we were charged full price for happy hour discounts. We were overcharged for a restaurant dinner and show and they cancelled the show. We were told a minimum of 30 had to sign up to receive the show and we were not given the option to cancel. The cost was not posted anywhere and when we asked the manager, he didn’t know the price he had to find out. They also refused to discount the price for not providing the show. When asked about allergy items they were unclear and they charged for the drink anyways. STAY AWAY FROM THE POOLSIDE BAR. Now We LOVED Cabbage Beach Bistro and Marketplace right out side of the resort, great ambience, staff was so fun and friendly this was our go to spot, just no ocean view.

We spent a week at Paradise Island Beach Club the first week of December 2024. Overall, it was a decent trip, but we were unimpressed with the service. The Bahamas have implemented a 15% automatic gratuity which results in poor service across the board at bars and restaurants. The pool bar at the Paradise Island Beach Club was particularly bad as it seemed the bartenders couldn't care less that we were there. We inquired one day if they had a happy hour like the restaurant next door, and they suggested we go there. The air conditioning in our unit didn't work well and would freeze over and stop working if we dropped the temperature below 74. We asked for it to be serviced, and the gentleman who showed up essentially blamed us for trying to drop the temperature too low. We finally just gave up and left the air conditioning at 74 for the whole stay and had some uncomfortable sleeping nights because of it. The ladies at the front desk were great, but the service at the bar left a sour taste in our party's mouths for the week. The beach was beautiful, but the weather was too cold to want to swim in the ocean or the unheated pools at the resort. The Indian restaurant next door was a pleasant surprise. The food was pretty good and so was the service. Overall shocked with how expensive everything was on Paradise Island and Nassau. Taxi Cabs were a minimum of $25 even if you were only going a mile or two. A case of bud light cans was $75 at the liquor store!

Our group of 9 stayed in two rooms here for a week and we were pretty disappointed with the establishment. We signed up for one of their events thinking that it was a complementary dinner as stated and agreed by the hostess. This meal was tilapia, fried chicken, and little lobster bites smothered in a Alfredo type sauce which did run out. This meal ended up costing us $82 a person without up front warning besides on their “post sheets” around the resort. After we tried to argue with them and they pulled a sheet out and showed us in tiny writing at the bottom that is states this… We then went to the hostess and again they said it was free and even agreed with us after the whole ordeal. These sheets were not posted everywhere as stated and even the workers didn’t know the prices for the meal. All in all we were still forced to pay for the $800 dinner (Not worth) and didn’t even get the dinner show attached to that heavy price tag. We gave this place a ton of business and we’re honestly just shocked by the shady stuff that came along with the trip here. They also make u pay a ~$160 electric bill per room on top of your per night fees just an FYI. The bar and grill attached outside the resort is honestly way better and has better drinks.

Completely run down timeshare villas. If I owned a unit I would truly find a way to rally all owners and demand an itemized list as to where all my timeshare fees are going. We arrived the Saturday before New Year’s Eve and furious writing while still here. We have had our SAME towels since. We were told there is a $50 fee per towel of lost. We have gone twice per day for towel exchange and told they had none. It’s absurd. Not enough towels for my 4 children in the room and when asked for 2 extra towels since they only left 4 they told me I had to wait u til tomorrow as housekeeping is gone for the day and they do not have any towels stocked at the front desk. I even told them I would wash my own towels because I’m so disgusted and then I was told that I needed quarters to do that. Lashonda as the front desk was ever sweet but the other lady that works the desk is rude and not helpful. There is one bartender who is polite but they are extremely understaffed she literally does everything. The entire property smells like raw sewage as we have learned that just a few steps away there is a laundry plant and what we smell is the waste.it smells like Newark. Nauseating. What a nightmare. The hotel itself is so dated run down rusted shower heads, bed as hard as a rock the kitchen is skeevy. The literal only positive here is their beach. It’s beautiful and private. Otherwise I don’t know how they are still in business. The staff doesn’t care and clearly management cares even less.

Literally in the best location you can get in Nassau Bahamas. Unfortunately they do not upgrade the rooms outside of perhaps the technology the kitchens are the same that they have been for the last 20 years and so are the bathrooms.

Best place to stay on Paradise Island. Wonderful staff and amazing restaurants. Best beach on the island.

Good size of accommodation. Large balcony. Beach fab - plenty of loungers - watch out for the Cruise line people the have found out about the beach access it gets a little busy at periods but not enough too spoil . Great location on beach. Wasn't as clean a could be - long dark hairs on the floor. We booked via booking.com (RedAwnings) and was shown a front line room. We were not given said room and when we asked we were told the place was full. Also they charged us $150 for bar/food which you have to use up. This we found out is only for Owners and we should not have been charged. Wifi is charged at $20 per week. Also a cleaning fee each day - However they did not clean for a couple of days when we stayed then did a really good clean the day before we left ! Very odd. It was hit and miss with who you got at reception - one rude incorrect information giving reception lady and one super helpful lovely lady (Latrcia I think ger name was) shes a credit to the place.

Avoid at all costs!!! Got the best room type but reality is nothing like photos, visited different islands in Bahamas and this is definitely the worst place. Mouldy shower head, ceiling is leaking and dripping water, rude and slow service from reception… nobody came to solve the problems after reflecting to staff, mattress is too soft and sinks in the middle. In addition, there’s no elevator or staff to assist with luggages so you have to carry them up and down the staircases.