faarsot
Google
We stayed at this hotel for two nights and unfortunately had a very disappointing experience, despite a few good aspects.||First, we were told during the reservation that the total price for two nights was 17,000 ETB. We sent 10,000 ETB in advance and expected to pay the remaining 7,000 ETB upon arrival. However, when we got there, we were told the remaining balance was 22,000 ETB — bringing the total to 32,000 ETB, which was nearly double what we were originally told. There was no clear explanation, and this felt dishonest.||The room looked nice at first glance, but we couldn’t sleep because small animals were getting into the house from the outside. The shower had no hot water, and the design was so poor that water splashed all the way to the bed.||On the positive side, breakfast was very good and the waitstaff were kind and professional. The hotel ride drivers and shuttle staff were also very helpful.||However, our experience ended on a very negative note. After we checked out and were waiting for the shuttle to the airport, the hotel staff accused us of taking a gown from the room — one that we never received in the first place. Both my wife and I explained multiple times that there was no gown in the room when we arrived. Despite that, the manager insisted they search our carry-on luggage. It was extremely disrespectful and humiliating, especially considering how much we had paid for the stay. Even after suggesting it might be a towel instead, the manager still insisted on a search, showing a complete lack of trust and hospitality.||In summary, this hotel may have good food and helpful drivers, but the poor communication, maintenance issues, and disrespectful treatment we received left us with a very bad impression. We would not stay here again or recommend it to others.
