misssmhx
Google
I don’t usually leave hotel reviews, but my experience here during a close friend’s wedding was so disappointing, I had to share.||||Despite the hotel being aware that over 60 English guests were staying for three/four days, the reception staff were very unwelcoming. There was no effort to accommodate the language barrier — bills were entirely in Spanish, and when we politely asked for explanations in English, we were met with shouting and hostility, again in Spanish. No one in our group was rude or aggressive, yet the reception staff were confrontational and repeatedly accused us of being disrespectful. So much they even called the police simply because we queried our bills — something that, in the UK, would never be considered a police matter. ||||I had been considering this area for my own wedding, but after witnessing how poorly English guests were treated, I’ve completely ruled it out and would never return.||||As for the hotel itself, basic amenities were lacking. Bottled water in the rooms wasn’t complimentary, there were no tea or coffee facilities, and getting a drink during the day was difficult — the bar was unattended in the mornings, and you had to walk quite far to the breakfast area to get a drink. There were no nearby shops either, so if you forgot anything, you were out of luck.||||The only redeeming feature was the view — beautiful, but sadly not enough to make up for the overall experience.
