Rina E.
Google
I recently stayed at the Parador in La Palma, and overall, it was a pleasant experience. The hotel is beautifully located on top of a hill, offering stunning views over the island and the coast. The gardens are absolutely lovely, adding to the peaceful and relaxing atmosphere. It’s clear that the hotel is undergoing some renovations but the efforts to modernize the property are noticeable.
The rooms are spacious and well-appointed, but one issue really stood out: they are quite cold. The air conditioning doesn’t make a real difference to the comfort level. Another challenge is the thin walls and floors. You can hear absolutely everything—from neighbors sneezing to normal conversations—which made sleeping through the night quite difficult. If you’re a light sleeper, I’d strongly recommend bringing earplugs.
The hotel staff was generally very nice, and I have to give special mention to Julia, Emilia, and Luis at reception, who were absolutely superb. They were incredibly helpful, professional, and always made me feel welcome. Their kindness and efficiency really stood out and added a lot to the overall experience.
Upon check-in, guests are asked to select time slots for breakfast and dinner, which helps with organization but can also feel a little restrictive. Speaking of amenities, while the hotel has a pool and sauna, I was surprised not to find bathrobes or flip-flops in my room—something that would have been expected for a place with spa facilities.
Dinner at the hotel restaurant was good overall, but not without its flaws. The food itself was tasty, but unfortunately, every dish arrived only lukewarm—on the plus side, service was quick. A small but frustrating detail was noticing a service charge for butter and oil on my bill, even though I hadn’t consumed them. Unfortunately, I only saw it later, so I didn’t get the chance to address it. Additionally, my starter was served in the wrong portion size, but since I was hungry, I didn’t bother to complain.
There were also a couple of cleanliness-related issues. On one occasion, I found a dirty cleaning cloth left in my room by the housekeeping team. It was placed on top of my clean clothes, which I found quite off-putting. Moreover, I noticed that the glasses and cups in my room were not replaced with fresh ones as I expected. Instead, they appeared to be wiped down and then placed upside down, making it look as if they had been replaced. I only realized this because I found traces of my own lipstick on the outside of my "new" cup, which had clearly been reused without being properly cleaned. That being said, I did appreciate that the floors were cleaned with water every day—it’s a small detail, but one that I noticed and really liked.