Cosmic1
Google
First impressions were outstanding, and the room was lovely — clean, well presented, and comfortable. However, a few missing touches meant it didn’t quite feel special. There was no complimentary water in the room, no dressing gown or slippers provided for the spa, and the room lacked soundproofing and personal details.||||The spa itself was pleasant, but the pool looked grubby and uninviting. The spa area would really benefit from a few loungers, especially when fresh fruit and tea are served — there was nowhere comfortable to sit and enjoy them. Some clear guidance on how to use the spa circuit would also have been helpful.||||The food was nice but quite average — nothing particularly memorable. The choice was limited, and the English translations on the menu weren’t very clear, which led to some confusion. It was also disappointing to see the same items on the cafeteria menu appear at the breakfast buffet. The staff were friendly and welcoming, but the language barrier made communication a bit tricky at times.||||One final point — more disabled parking spaces would be appreciated, as accessibility can be a concern for some guests.||||Overall, the hotel has some lovely features and a lot of potential, but with a few improvements to service, food, accessibility, and attention to detail, it could offer a much more memorable experience.||